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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
morphizm.com - SANTA MONICA, CA  USA
solanocemeteries.us - FAIRFIELD, CA  USA
decisionsoftware.com - AJAX, ON  CANADA
newcovschool.org - ARLINGTON, MA  USA
rdanalysis.com - ROCKVILLE, MD  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  newageks.com - DERBY, KS  USA
  rlcmitchell.org - WAHOO, NE  USA
  mind-b.net - MANALAPAN, NJ  USA
  menofrockwall.org - HEATH, TX  USA
  dawsoncowals.com - SARASOTA, FL  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
soaringeagle.org - BILLINGS, MT  USA
inwinterfilm.com - ST PAUL, MN  USA
design015.us.fm - MCDONALD, PA  USA
kc-colton.com - MINOO, OSAKA  JAPAN
declarationseries.tv - AUBREY, TX  USA
cynthiajane.com - SAN ANSELMO, CA  USA
gmctx.com - NEW BRAUNFELS, TX  USA
northallegheny.org - PITTSBURGH, PA  USA
lincorpconstruction.com - WEST BLOOMFIELD, MI  USA
broadwaylion.com - RICCHARDTON, ND  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take.
They were helpful at every step of the way.
It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team".
However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss.
Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters.
Keep up the great service.

Thank you guys! :-D
Jay Charles aka DonCarlo
Newcastle, Afghanistan
jaycharleswilson.com
Ryan and Paul rocked again -- first rate!
gary b
San Diego, CA
gballard.net
I would like to express my appreciation to Paul Schultz for diligently assisting me to transfer my domain my domain name from other service provider. For some reason your online system was giving me error but with his help and eagerness to help it was resolved. Thanks again for job well done.
Firooz Rasouli
San Diego, CA
mrctxray.com
Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!!
Cinda Lester
Downers Grove, IL
hcck.us
best hosting solution hands down. look no further. best support for any product i have ever had.

thanks for the quick solution ryan glenn and keep up the great work webmasters!
Darryl MacArthur
Thunder Bay, Canada
blanket-media.com
Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters.
Brock Fekken
Gettysburg, PA
bbgenealogy.net
Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies.
Matthew Hunt
Minneapolis, MN
club3degrees.com
Thanks for exceptional value and exceptional service!
Don Biggs
Sacramento, CA
mywebdoodles.com
Service is great. I just wish there was a way to discuss certain questions over the phone.
Ivan Chernyavskiy
Greenwich, ct
candctrading.com
Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you!
Andrew Prazuch
Alexandria, VA
prazuch.net
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
You are doing good
I hope you continue to
Nawzad Medhat
scarborough, Canada
dengekan.com
Tammy was wonderful and very helpful. As always the Webmasters.com team was very helpful. You all seem to never stand still. Your always providing better service, hosting and making my job as a webmaster much easier. Thanks everyone!
Robert Fong
Greenwood, IN
stayoptimized.com
A special thanks to Linda Norton for doing such an amazing job on my website! Linda worked diligently to not only fix the aesthetics of my existing website, but also to add a dynamic component that made it so much better! Her dedication to making sure everything worked perfectly was so appreciated. She was responsive, communicative, and talented technically. Her customer service was excellent! I will seek out Linda again for future projects and will not hesitate to refer her to others!
Terry Lubotsky
Clearwater Beach, FL
terry-lubotsky.com
Thanks! Always ready to provide the best solutiion!
Veronica Martella
West Hartford, CT
vekweb.com
Great service always very helpful, i have been with you for years with different webs
Kathryn McGuire
cathederal city , CA
zwamp.com
There are days and there are days, and this was one of *those* days. I was hurriedly shoe-horning a Python test into a day already to filled with too many other tasks and kept getting a 500 error.

C. Schmidt (tactfully) asked one simple question: Had I checked my error log? I hadn't--and I know to!

Anyway, I checked the log, googled the error and had the issue fixed within 5 minutes. It's really nice to know that even when one forgets to do something one should have done, it's met with good humor.
(Patricia) Triche Osborne
Baton Rouge, LA
triche-osborne.com
My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about.
Denise Johnson
Elmhurst, IL
jpcpr.com
Paul is amazing! Thanks!
Jose Perez
San Juan, Puerto Rico
paradondevoy.com
I just wanted to take a moment and say thanks to Sherri, and Tammy. I was panicked when my domain name had been taken and held for over 45 minutes with bulk register's so called "customer service". I thought I would take a chance and contact Sherri again who pointed me in the right direction. You are a small business owner's dream - - efficient, responsive, willing AND ABLE to serve! Thank you so much!
Annette Saldana Granger
Tampa, FL
annettegranger.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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