Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| amazingengraving.biz - FRANKENMUTH, MI USA |
| spokanevalleyarchery.net - GREENACRES, WA USA |
| reallycooltoys.com - HARRODSBURG, KY USA |
| yadiraescobar.com - HIALEAH GARDENS, FL USA |
| con-lash.com - SINGAPORE, SINGAPORE SINGAPORE |
| heatherniemann.us.fm - PITTSBURGH, PA USA |
| design017.us.fm - PITTSBURGH, PA USA |
| pizzabistro.net - PITTSBURGH, PA USA |
| tbpaia.com - SUMMIT, NJ USA |
| aeaus.org - SAN FRANCISCO, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Ryan and Paul rocked again -- first rate! |
| gary b San Diego, CA gballard.net |
| I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.
I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing. Keep up the great work! Ed LeBlanc OPIN Systems Product Support Specialist 952-567-2458 |
| Ed LeBlanc BLOOMINGTON, MN opin-systems.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Hi, webmaster:
I have a question, Why my asp pages can not Run right now? Previously available. Ruo Li |
| Ruo Li Arcadia, CA ruoli.net |
| Whenever any issues have popped up, which is not very often, Support has always responded quickly and fixed whatever was wrong, often within a few minutes! |
| John Hoover Volcano, HI hawaiisfishes.com |
| I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.
Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively. I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour. I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent. Keep up the great work and the perfect customer service. Richard Collette |
| Richard Collette Beaumont, CA sbvc.us |
| As always, your reply was quick and helpful. Thank you so much! |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Wow! A Sunday morning and resolution of my site problem within minutes!!! Thanks so much! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Paul is the best. I was going to have zoho host my email untill paul mentioned the he could get my email upgraded for me a no cost and would help me all the way. And he did.
Paul gave me excellent customer service Thanks again to Paul Jackie |
| jackie harden Ontario, CA remotetotes.com |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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