Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| citiroofing.com - WATERFORD , MI USA |
| physiologymodels.info - BOKEELIA, FL USA |
| thechildrenscollege.org - WEST BARNSTABLE, MA USA |
| evelynfuqua.com - BANDON, OR USA |
| thelooneystore.com - ATHENS, AL USA |
| fai-brasil.com - INDAIATUBA, SP BRAZIL |
| davis-ohio.com - CHAGRIN FALLS, OH USA |
| empowermind.com - COMMERCE, MI USA |
| highend.co.jp - KAWASAKI, KANAGAWA JAPAN |
| decisioncostanalysis.com - CHICAGO, IL USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always. |
| Stephen Lewis New York, NY elasticmind.com |
| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| best hosting solution hands down. look no further. best support for any product i have ever had.
thanks for the quick solution ryan glenn and keep up the great work webmasters! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| Give Paul Schultz a promotion. Quick Quick Quick response. Good attention to detail. Problem solved in a snap.
Many Thanks, Harvey |
| Harvey Glick Worthington, OH glick.net |
| Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!! |
| Cinda Lester Downers Grove, IL hcck.us |
| I have been hosting my company geoloil.com for more than 15 years now with you.I am extremely pleased with Webmasters.com services. In all those years I have never had a safety breach. And believe me, many hackers have tried so.Their support experts are really diligent, knowledgeable, and fast. Thanks,
Oscar Gonzalez, P. Geoph. President, GeolOil LLC http://geoloil.com |
| Oscar Gonzalez Calgary, Canada geoloil.com |
| I have been registered for less than 24 hours, had two problems resolved (my inexperience), one of them instantaneously, and I am already extremley happy I decided to host with webmasters. They say Customer care is ther priority and I believe it!!!! Well done webmasters.com. |
| Lorna Walker Nashville, TN whosbeenframed.com |
| I've had a couple of issues with email in the past year and each time the support team responded quickly in seeking a resolution. Much appreciated. |
| Dale Mitchell Harrison, TN announcerboy.net |
| A special thanks to Linda Norton for doing such an amazing job on my website! Linda worked diligently to not only fix the aesthetics of my existing website, but also to add a dynamic component that made it so much better! Her dedication to making sure everything worked perfectly was so appreciated. She was responsive, communicative, and talented technically. Her customer service was excellent! I will seek out Linda again for future projects and will not hesitate to refer her to others! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| Thanks for all the excellent help and service! |
| V. Porter San Francisco, CA vporter.com |
| Thank you so very much for your help, walking me through the technical issues I was having with my 4 admin hosting control panel. Though I'm not very technically savy on the computer, you were very courteous and patient. Thank you for your outstanding service. |
| Brian Cizek Huntington Beach. CA aquahook.com |
| I have had my website for few years. My friend told me about Webmasters.com and I was surprised. They are providing the best service and also the best price. How is it possible? I don't know but I can tell that I am very satisfied with the company and everything works 100%. The uptime is very good and if I have any questions, they answer it most of the time within 10 minutes. I encourage everybody to turn their business to Webmasters.com because it simply is worth it. |
| Gudmundur Karl Einarsson Reykjavik, Iceland gudmundurkarl.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| In 2003 I hosted my first site with webmasters. Being a consultant to Companies seeking global presence needs to host their web portals on the most efficient. I found the services of WebMasters as EXCELLENT!!!
Today 12 portals are hosted on webmasters.. And I wish it gives the same service at the best prices. We shall host more and more on these servers... |
| Nilam Doctor Ahmedabad, India safalata.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
