Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| mobilemediatest.com - SAN DIEGO, CA USA |
| kingcabcompany.com - SPRINGFIELD, VA USA |
| superpchelp.com - SUMNER, WA USA |
| gradesgarden.net - SAN JUAN, PR USA |
| showness.com - SAN JOSE, CA USA |
| hallshay.com - IDALIA, CO USA |
| curtbusse.com - CELEBRATION, FL USA |
| grandviewcastle.com - FT MYERS, FL USA |
| graphic-design-media.com - WATSONVILLE, CA USA |
| apointdesign.com - ANDOVER, MA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| All of my questions are answered extremely quickly and resolved usually within a half hour or less of submitting my support issue. Keep up the great work! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.
Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively. I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour. I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent. Keep up the great work and the perfect customer service. Richard Collette |
| Richard Collette Beaumont, CA sbvc.us |
| I would like to express my appreciation to Paul Schultz for diligently assisting me to transfer my domain my domain name from other service provider. For some reason your online system was giving me error but with his help and eagerness to help it was resolved. Thanks again for job well done. |
| Firooz Rasouli San Diego, CA mrctxray.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| The support team at Webmasters.com has been consistently quick to respond to questions and to resolve issues.
Satisfied Customer is us! I recommend Webmasters.com highly. |
| S. Nacar Cranston, RI ridar.org |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| I have hosted many websites with you over the past several years. It amazes me that your company has consistently provided excellent customer service, swift and efficient responses to support tickets and general questions. Your pricing is the best that I have found. Never any surprises or exorbitant increases. My websites have never experienced any downtime. I am so happy that you have remained a reliable hosting company for all of my needs since 1994. |
| James Thomas PISCATAWAY, NJ trinityharvestfinancial.com |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Excellent would be an understatement by far. I have been a webmaster since 1995 and as soon as I found the hosting on this site I never looked back. I have signed up over 150 clients in the last 2 years alone. When I decided to start my own online community site there was only one choice! Webmasters.com
I Live, Breath, Eat Webmasters.com's services. Makes my job easy especialy when I get the common question. "Where should I get my webhosting from?" Consistantly everytime for every situation its Webmasters.com Thanks for everything guys! |
| Justin Holt Ottawa, Canada localart.ca |
| I am very pleased with the excellent and patient help of the support people to help me migrate my website to their new PHP 7 platform, and to make it a secure https site! I couldn't ask for better help.
On this and other questions, they are always polite, timely and helpful in their replies. Many thanks once again! Janet |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I just transferred my domain to Webmasters, and your friendly support staff went above and beyond to make the transition easier. Their help was amazing.
Not only did they assist with the transfer, they set up the SSL certificate for me without even being asked! I highly recommend Webmasters. Thanks for all your assistance. Jen. |
| Jen Culham Texas City, tx thinkchangecounseling.com |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| As a music composer for film and video I need my web site to be reliable, offer FTP services for my clients and... enough space to accommodate multiformat audio and video streaming so my new customers can enjoy my music samples. Your services match all criteria at reasonable cost—plus it was easy to set up thanks to your great support system. |
| Lars Hidde Los Gatos, CA larshidde.com |
| John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!! |
| Tom G Olivebridge, NY karenkougar.com |
| The support from Webmasters.com has been top notch! We are on our 5th year of hosting with Webmasters and we love it! |
| Ray Garcia San Jose, CA tpsradio.net |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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