Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| msrnorthwest.org - HILLSBORO, OR USA |
| absgnow.com - MANASSAS, VA USA |
| mylizart.com - SALINAS, CA USA |
| zpworld.com - ST. PAUL, MN USA |
| peachbox.com - NUZHA, .. KUWAIT |
| b0nsai.com - POULSBO, WA USA |
| beatslinger.com - FAIRFIELD, CA USA |
| sandkeyclub.org - CLEARWATER, FL USA |
| maribelledayspa.com - MIAMI, FL USA |
| laopress.com - BEAUMONT HILLS, NSW AUSTRALIA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| Nice and immediate responce to my problem in 10 minutes. Well done. This is what I call Support. |
| Marios Olympios Limassol, Cyprus mso-avionics.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Thank you for your prompt reply to my email. The automated aspect of your service was not great (I received an urgent renewal notice by mistake) but the "human" service was speedy and professional. Thank you. |
| Carolyn Hart Richmond, Canada storytimestandouts.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| I very much appreciate your providing support in the evenings, and not having to wait until 8 am the next day to get help. |
| Dr. Paula Burch Houston, TX pburch.net |
| Thanks very much for quickly and completely resolving issues that I encountered with your email service, and for explaining well what to do. I appreciate it very much! This is one of the key reasons I host with you, in that support is quick and reliable and my viewing platforms work well for everyone. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Thanks!! |
| Veronica Martella Riverside, CT vekweb.com |
| Webmasters has excellent customer service. You feel like you are communicating with someone who understands your issue and knows how to fix it. Paul Schultz in particular was extremely helpful and responsive during a recent conversion. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| Some of my SQL tables got corrupted but after contacting support, they were repaired instantly.
This is not the first time I have been in contact with your support team and every time my problems have been solved instantly. Thanks! |
| Johann Thorsson Reykjavik, Iceland thufa.net |
| hello,
thank you for the very good support, i will find in europe nobody like you!!! thank you special c schmidt, you make a great job!! greetings from vienna, fritz |
| friedrich zorn wien, at friedrichzorn.com |
| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| Webmasters tech support has always been very good. When I've had any problems, they are quick to get me a solution. |
| Doug merchent issaquah, wa merchent.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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