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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
questamw.com - CINCINNATI, OH  USA
server2004.com - CAIRO, HL  EGYPT
scenarios.ws - ROME, RM  IT
reallycooltoys.com - HARRODSBURG, KY  USA
ans-corp.net - NORTH MIAMI, FL  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  newageks.com - DERBY, KS  USA
  rlcmitchell.org - WAHOO, NE  USA
  mind-b.net - MANALAPAN, NJ  USA
  menofrockwall.org - HEATH, TX  USA
  dawsoncowals.com - SARASOTA, FL  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
shooters-stuff.com - SHAFTSBURY, VT  USA
transstock.com - AVERBODE, B  BELGIUM
essentialoiltherapies.com - ENGLEWOOD, NJ  USA
naplesairportshuttle.com - BONITA SPRINGS, FL  USA
decheser.org - TEMPLE TERRACE, FL  USA
dishfoundation.net - BELLINGHAM, WA  USA
a51fun.com - ROSWELL, GA  USA
thomblum.com - SAN FRANCISCO, CA  USA
4fish.tv - WHIPPANY, NJ  USA
fightfororegon.com - AZALEA, OR  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.

I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing.

Keep up the great work!

Ed LeBlanc
OPIN Systems
Product Support Specialist
952-567-2458
Ed LeBlanc
BLOOMINGTON, MN
opin-systems.com
I too, am also that which shall be known as a 'test'.
Fred Frogger
Anytown, FL
ix4.com
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much.
Janet Horton
Issaquah, WA
jhortonphoto.com
The support team at Webmasters.com has been consistently quick to respond to questions and to resolve issues.
Satisfied Customer is us!
I recommend Webmasters.com highly.
S. Nacar
Cranston, RI
ridar.org
For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier!
Darryl MacArthur
Thunder Bay, Canada
blanket-media.com
Great service and excellent level of assistance...many thanks!
Katie Doelle
Grosse Pointe, MI
grossepointeboatclub.com
Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!

I have a number of sites with you and I think I have been hosting with you for more than 25 years.

In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow.

Above all, your instructions ALWAYS, solve the issue in record time.

Thank you for all you do every day.

With sincere gratitude,
Walter Powell

PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan
Walter Powell
Halfmoon Bay, Canada
sunshinecoasthomedesign.com
I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end.
Sonia Zubiate
El Paso, TX
etiquetteispower.com
As always, your reply was quick and helpful. Thank you so much!
Hiroshi Yoshioka
Hong Kong, Hong Kong
j-friendly.com
Superb response - less than 5 minutes and problem resolved.

Thankyou Mr Harber
Gary Beck
Croydon, United Kingdom
chromacolour.co.uk
We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.

Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business.
Selim Sermet Akbay
Atlanta, GA
turkishfilmfestival.org
On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years.
Joel Styer
Boyertown, PA
mivs.com
Jeannie H was so good with walking me thru the steps. I can email once again.

Lisa Baldwin
Lisa Baldwin
Naples, fl
baldwin-interiors.com
We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."

I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks.

Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks!
Drew Knowles
N. Richland Hills, TX
exithere.net
Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you.
Shannon Alderman
Elmhurst, NY
jpcpr.com
I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :)
Ricardo Uhalde
Indaiatuba, Brazil
faster-informatica.com
Thank you so very much for your help, walking me through the technical issues I was having with my 4 admin hosting control panel. Though I'm not very technically savy on the computer, you were very courteous and patient. Thank you for your outstanding service.
Brian Cizek
Huntington Beach. CA
aquahook.com
Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee!
John Hoover
Honolulu, HI
hawaiisfishes.com
Webmasters tech support responded very quickly to a non-critical issue. I receivedan explaination of the problem and was very satisfied!
Larry Altobelli
Holden, MA
allatar.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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