Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| bendersbjurts.com - IRVINE, CA USA |
| maysvillebaptist.net - MAYSVILLE, GA USA |
| sharongreenstudio.com - OWINGS MILLS, MD USA |
| contelaw.com - RIDGEWOOD, NJ USA |
| swider.net - DULLES, VA USA |
| asrpr.org - MIAMI, FL USA |
| katina.us.fm - MCDONALD, PA USA |
| alex.us.vu - TAMPA, FL USA |
| nf6x.net - RIVERSIDE, CA USA |
| reallycooltoys.com - HARRODSBURG, KY USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| The support team at Webmasters.com has been consistently quick to respond to questions and to resolve issues.
Satisfied Customer is us! I recommend Webmasters.com highly. |
| S. Nacar Cranston, RI ridar.org |
| That is right!! your service is XXX! |
| Harry Truong Las Vewgas, NV resortsusa.net |
| Thanks for all your help and excellent support.. You are the best! |
| Jose Perez Bobadilla San Juan, PR sdtonline.net |
| Paul and Ryan did an excellent job migrating my accounts to the new server. They are knowledgeable, friendly, and highly reliable. They always provide top-notch customer service. |
| Christine Shin Los Angeles, CA christineshin.com |
| I wish where was a way to rate you higher than excellent. You are truely Masters of the Web! Easy to understand fixes to my complex problems and quick responses. Can't get better than that. I am soooooo glad I am hosting with you!!! Thanks to everyone in your Support department...Absolutely wonderful -- Genius - Yup! |
| cheryl q Homestead, Fl cherylqproductions.com |
| It's the best web service I ever tried! |
| Jeff Desgagné Quebec, Canada troisiemeoeil.ca |
| Ok |
| Marco Vittorio Maria Molteni Agno, Switzerland marmosoft.ch |
| Give Paul Schultz a promotion. Quick Quick Quick response. Good attention to detail. Problem solved in a snap.
Many Thanks, Harvey |
| Harvey Glick Worthington, OH glick.net |
| A special thanks to Linda Norton for doing such an amazing job on my website! Linda worked diligently to not only fix the aesthetics of my existing website, but also to add a dynamic component that made it so much better! Her dedication to making sure everything worked perfectly was so appreciated. She was responsive, communicative, and talented technically. Her customer service was excellent! I will seek out Linda again for future projects and will not hesitate to refer her to others! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| I've been using your services for about 10 years and have always had pleasant experiences. Support is excellent and the Control Panel makes it easy to manage my sites. Always friendly and courteous staff, not to mention the knowledge and expertise in which they have handled my questions.
I highly recommend Webmasters !!! |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| Webmasters.com has served our interests since 2008. when they hosted our first company domain name and website. When Google required our site to be compatible with smart phones, Webmasters.com worked closely with us and redesigned our website for us. We like the convenience and expedience of having all our website needs under one experienced roof. Webmasters.com has provided security patches when our site needed it. They walked us through the process of upgrading our domain certification to SSL to satisfy Google search and ad requirements. Webmasters.com has just completed transferring our site to a more secure PHP 7 server. These needed changes are rarely straight forward and Webmasters.com has always been available with their timely, troubleshooting, expertise to help us complete the process. Thank you, Webmasters.com |
| Steven Tang Long Beach, Ca vortecproducts.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| Have been with Webmasters about eight years. Very seldom do I experience down time. When I do, the Help Ticket System provides immediate response, and the problem is usually resolved simply by bouncing the server. |
| Robert Andrews Phoenix, AZ digithall.com |
| Our site was hacked, and the team at Webmasters had it fixed within an hour! I was extremely impressed! |
| Stephanie Lindsay Hickory, NC ascensionhickory.org |
| Not only do I find your tech support quick, responsive, and informative. I am always amazed at the features that are offered. It seems everytime I read about a new web component or feature that I think would be good for us, it's already a part of our hosting services. (We just need to enable it.)
Thank you so much for the excellent service. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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