Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| borchertbuilding.com - WASHINGTON TWP, MI USA |
| beesley.net - PHOENIX, AZ USA |
| graphic-design-media.com - WATSONVILLE, CA USA |
| jan-ellen.com - FORT MYERS, FL USA |
| crownjewelevents.com - JIM THORPE, PA USA |
| shuf.net - FOREST HILLS, NY USA |
| nbtex.net - SEGUIN, TX USA |
| amanda-crew.com - LOS ANGELES, CA USA |
| cherylqproductions.com - DAVIE, FL USA |
| castle-thunder.com - WARRIOR, AL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| Chris Saladino walked me through replacing my old FTP Client with FileZilla and has saved me hundreds of hours of future effort. We are just seeing an increased usage of our website so this ability to maintain it, in a much more efficient way, is huge. Chris is a rock star and truly professional in knowledge and customer service. I've been a computer tech and engineer since 1988 and have a hard time changing to new methods. Chris was patient, helpful and determined. All qualities that I respect and appreciate.
Thanks, Daniel B. Ellis, PE, MBA Owner Ellis Auto Group |
| Dan Ellis Provo, UT ellisautogroup.com |
| I've used your services on and off since probably around 2004/2005ish. I switched once, because I was given a great promotional offer; leaving was a mistake! I'd rather have EXCELLENT service, and a steady price that I know won't change, and I don't think has for the last 17 years...WOW!
And I haven't even mentioned their support yet! Their support is nothing short of incredible! I'm usually given an answer within hours, IF NOT minutes. In the last 17 years, there's only been maybe once or twice when it took a few days to get an answer. And the one time I know, was after a major upgrade, and I wasn't familiar with some of the changes - so Paul took the time to explain some questions I had, in much greater detail than he probably had to. Thank you, WEBMASTERS! |
| Troy Buffum Grinnell, IA bowladrome.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with.  More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
| Sue Seay Kalama, WA findinfive.com |
| Thanks for answering my questions on installing WordPress on an Addon hosted Domain. |
| Dave Bruse Duluth, GA w4dtr.com |
| Although the process is a bit long, i was accompanied every step of the way. |
| Nuno Cortez Vila Nova de Gaia, Portugal consultis.pt |
| Very Helpful, Tammy in billing helped resolve the disappearing domain name problem. Appreciate your company's desire to resolve the problem quickly! |
| david ciabattoni Sunnyvale, CA ciabattoni.us |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| John DeSantis re-established my web site and linked another domain to it for me. I had made numerous incorrect edits on the other domain registrar site. Also, had added-and-deleted Secured.com SSL while Webmasters.com was processing my initial request. Support was just excellent. |
| Ben Nottingham Kingsport, TN pipingoffice.us |
| the best service there is! look no further for your web hosting duties. webmasters has it down pat. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| thank you paul! i appreciate the help, and i’m sure you could see my frustration. i wish it was possible for |
| Stan Latham Sumner, wa superpchelp.com |
| your service is better than excellent. I'm not afraid to ask any questions even if some of them sound dumb to me. Your staff is very understanding and extremely patient with those of us who aren't anywhere close to being a computer whiz. Thank you so very much. Webmasters Rocks!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| Ryan and Paul rocked again -- first rate! |
| gary b San Diego, CA gballard.net |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| Our thanks to Paul Shultz for making the transition to the new server a smooth one. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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