Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| seaandme.com - SPARTA, NJ USA |
| webpilot.us - BELAIR, MD USA |
| almarcarpentry.com - SOUTH LYON, MI USA |
| bonsimonftp.com - NEW YORK, NY USA |
| chuskers.com - APOLLO BEACH, FL USA |
| triche-osborne.com - BATON ROUGE, LA USA |
| cottonwoodca.org - ENGLEWOOD, CO USA |
| fitzgroup.com - COLORADO SPRINGS, CO USA |
| icostech.com - PINEROLO, TO ITALY |
| spokanedjm.org - USK, WA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Excellent service.... I love the way u guys silently keep on adding more features. The customer service is great too, thanks a lot.
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| Muhammad I. Hanif Calgary, Canada pegsol.com |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com! |
| Laszlo Vaszar Scottsdale, AZ vaszar.org |
| Great service and excellent level of assistance...many thanks! |
| Katie Doelle Grosse Pointe, MI grossepointeboatclub.com |
| I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.
I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing. Keep up the great work! Ed LeBlanc OPIN Systems Product Support Specialist 952-567-2458 |
| Ed LeBlanc BLOOMINGTON, MN opin-systems.com |
| At first, I was using Featureprice hosting and they had many downtimes which was when I switched to webmasters.com. Not only do they have reliable hosting, but they also have great auto-installing features which no other host has! Webmasters.com is THE BEST! |
| Kevin Mah Larchmont, NY kjaxonline.com |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| Thanks for the great work Paul. |
| R Barbour Orlando, FL esaigroup.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Very Helpful, Tammy in billing helped resolve the disappearing domain name problem. Appreciate your company's desire to resolve the problem quickly! |
| david ciabattoni Sunnyvale, CA ciabattoni.us |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| I am very pleased with the excellent and patient help of the support people to help me migrate my website to their new PHP 7 platform, and to make it a secure https site! I couldn't ask for better help.
On this and other questions, they are always polite, timely and helpful in their replies. Many thanks once again! Janet |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Ok |
| Marco Vittorio Maria Molteni Agno, Switzerland marmosoft.ch |
| Very quick response and problem resolution. Thank you for the great service! |
| Alex Z Margate, NJ reketnetworks.com |
| We had a small access problem on a major holiday. We expected the problem addressed in 24 hours as advertised, but it was corrected in minutes instead! |
| Wilber Smith Scottsdale, AZ gunnclan.us.vu |
| I just transferred my domain to Webmasters, and your friendly support staff went above and beyond to make the transition easier. Their help was amazing.
Not only did they assist with the transfer, they set up the SSL certificate for me without even being asked! I highly recommend Webmasters. Thanks for all your assistance. Jen. |
| Jen Culham Texas City, tx thinkchangecounseling.com |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| I have had good luck working with Paul. He has always been responsive and helped me get my issues resolved. |
| Phil Brink Lafayette, co brinkinc.biz |
| We could not get a sub-domain to work, and Cherie worked with me over a couple of days to get the custom settings worked out. Thank you!!! |
| Heather Huckeba Little Rock, AR arkansascanoeclub.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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