Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| garcesfamily.com - TAMPA, FL USA |
| pnjwebdesign.com - SAN DIEGO, CA USA |
| hcck.us - DOWNERS GROVE, IL USA |
| history2u.com - SUGAR LAND, TX USA |
| findinfive.com - KALAMA, WA USA |
| oldetownetobacconist.com - FREDERICKSBURG, VA USA |
| donalestewart.com - DETROIT, MI USA |
| tgarey.com - LUTZ, FL USA |
| childrenssale.com - MOUNT AIRY, GA USA |
| colchagoff.com - HOLLAND, OH USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Our all vounteer art league had to redo an ineffective website. As you might imagine, a high percentage of our membership is very computer iliterate. Linda was wonderful, helping us to put all needed elements into our site, including a member's art gallery with shopping cart, on-line class registration, on-line newsletter and so much more. She is incredibly responsive and understanding, making many (oops we didn't think of this) kind of changes with great patience and also, guiding us through the maintenance of the site. We are especially pleased with the ease of adding artists and updating our member's gallery. I would highly recommend Webmasters to anyone I know. |
| Jan Ellen Atkielski Ft. Meyers, FL artleagueoffortmyers.org |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
| Sue Seay Kalama, WA findinfive.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| I can not express enough how fantastic Mr. C. Thomas has been. He has gone above and beyond to ensure that our migration to a shared server was successful.
Ticket numbers S-060628202A and S-060627259T 6/29/06 with our migration there where a number of advanced challenges and great effort was made to insure our migration was successful. I have been using Webmasters.com for many years and have seen it grow at a pace that puts Webmasters.com on the cutting edge at every turn. Agents like Mr. Thomas that go the extra mile build customer faith and loyalty. Fair pricing and awesome features provided by Webmasters.com stands out however, the support services provided by webmasters.com continue to be the main element that keeps webmasters.com at the very top of my list. As a Developer I have exposure to many hosts and in 11 years I have yet to receive the attention that Webmasters.com provides. |
| Robert Fong Rowlett, TX stayoptimized.com |
| Thanks for exceptional value and exceptional service! |
| Don Biggs Sacramento, CA mywebdoodles.com |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| Outstanding service would really be a better choice, they are that good. For about 18 years I have been dealing with pretty much the same people, they know their systems. Recently I had a small issue with FTP and Ryan resolved it right away after a single email. It really is a nice to be able to work with the same people year after year. Of the dozens of web hosting companies I have worked with, Webmasters BY FAR has the best support. |
| Joel Styer Boyertown, PA mivs.com |
| Thanks for all your help and excellent support.. You are the best! |
| Jose Perez Bobadilla San Juan, PR sdtonline.net |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| Ryan and Paul rocked again -- first rate! |
| gary b San Diego, CA gballard.net |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| I have hosted many websites with you over the past several years. It amazes me that your company has consistently provided excellent customer service, swift and efficient responses to support tickets and general questions. Your pricing is the best that I have found. Never any surprises or exorbitant increases. My websites have never experienced any downtime. I am so happy that you have remained a reliable hosting company for all of my needs since 1994. |
| James Thomas PISCATAWAY, NJ trinityharvestfinancial.com |
| I've hosted with Webmasters for over 15 years. My migration to a new server and SSL went very smooth. If anything, I was the problem for taking so long to do 1 or 2 simple things! Highly recommend! |
| Melvin Hale Palm Springs, CA artistla.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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