Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| 1212architects.com - DOWNERS GROVE, IL USA |
| tfmhealth.com - TARRYTOWN, NY USA |
| carolyndesoucey.com - MINEOLA, NY USA |
| belfilm.be - OVERJISE, BE BELGIUM |
| mso-avionics.com - LIMASSOL, LIMASSOL USA |
| drugstoremanagement.com - HOLMDEL, NJ USA |
| cquentsystems.com - ARLINGTON HEIGHTS, IL USA |
| beachcleaning.com - DESTIN, FL USA |
| b0nsai.com - POULSBO, WA USA |
| cafeinc.org - SCARBOROUGH, ME USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Tammy in billing was a great help with problems I had renewing my account. A five star rating! |
| Kevin Docherty North York, Canada decisionsoftware.com |
| Awesome service. |
| Jose Perez San Juan, PR sdtonline.net |
| We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier. |
| Peter Fales Naperville, IL loveandjustice.org |
| The support team at Webmasters.com has been consistently quick to respond to questions and to resolve issues.
Satisfied Customer is us! I recommend Webmasters.com highly. |
| S. Nacar Cranston, RI ridar.org |
| I was going out of town for July 4th holidays and could not get the autoresponder working. I needed to notify customers I would be away for a week. It was after 5:00PM and the weekend had started. I sent a request for help and within 5 minutes I had a response and I was ready to start my vacation, worry free. Thanks Webmasters.com! Excellent support, and very fair prices..I have been a customer for over 3 years strong... |
| Paul Quincey Orlando, FL rossdatasys.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.
And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ ) I don't know how their rates compare to other companies because we've never even thought about switching. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| My name is Connor Mason and I am a web host customer who recently had problems with my outgoing mail server. I just wanted to let you know how helpful my support representative, J. Marquand, was in helping me get moved to a new outgoing mail server. Thanks again for such wonderful service! |
| Connor Mason Brentwood, TN bigconna.com |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| We have had you guys for about 9 years... You are always so helpful! Your reps are kind, quick and attentive... We sure appreciate you!! Here's to another 9 years :)
God Bless Marie Nixon |
| Marie Nixon Joplin, MO nixonsgarage.com |
| I am very much impressed by the support and the services from webmasters.com team. I am going to refer you to my friends for their webhosting needs. Good job. |
| Murugappan Periyakaruppan Warren, MI warriorlacrosse.com |
| John DeSantis did a great job resolving the issue with our email being unable to reach @yahoo.com email accounts.
Thanks.... |
| Beth Schwenzfeier Evans, GA ourgreatwraps.com |
| Whenever any issues have popped up, which is not very often, Support has always responded quickly and fixed whatever was wrong, often within a few minutes! |
| John Hoover Volcano, HI hawaiisfishes.com |
| Great service and excellent level of assistance...many thanks! |
| Katie Doelle Grosse Pointe, MI grossepointeboatclub.com |
| Paul was very patient and walked me through a successful migration from an older server, to one of the newer servers with PHP7.
Thanks Paul!!! Dave |
| David Bruse Duluth, GA w4dtr.com |
| Our site was hacked, and the team at Webmasters had it fixed within an hour! I was extremely impressed! |
| Stephanie Lindsay Hickory, NC ascensionhickory.org |
| I was trying to set up drupal on an addon domain and floundering because of my mediocre technical skills. Curran Thomas was a huge help and now I am up and running and a very pleased customer. I will recommend your company to all. |
| Paul Swider St. Petersburg, fl swider.net |
| I always get a prompt resolution to my issues. Staff is professional and understanding of my concerns. |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com! |
| Laszlo Vaszar Scottsdale, AZ vaszar.org |
| I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always. |
| Stephen Lewis New York, NY elasticmind.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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