Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| alexanderexhibit.com - KENT, WA USA |
| esaigroup.com - ORLANDO, FL USA |
| nudists.org - MAITLAND, FL USA |
| w4dtr.com - DULUTH, GA USA |
| soaringeagle.org - BILLINGS, MT USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 janusassociates.ca - CALGARY, AB CANADA |
| cipherosecure.com - NEW MILFORD, NJ USA |
| dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| artistla.com - PALM SPRINGS, CA USA |
| bernardwalz.com - HURSTVILLE, NSW AUSTRALIA |
| michaeljohnsonbooks.com - IDABEL, OK USA |
| digitalpencil.net - MARICOPA, AZ USA |
| sdi-baja.com - SAN YSIDRO, CA USA |
| johnnypennino.com - SLIDELL, LA USA |
| nylisupply.com - HAMPTON BAYS, NY USA |
| jimquesta.com - CINCINNATI, OH USA |
| freevolve.com - SOMERSET, NJ USA |
| hallshay.com - IDALIA, CO USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Paul and Ryan did an excellent job migrating my accounts to the new server. They are knowledgeable, friendly, and highly reliable. They always provide top-notch customer service. |
| Christine Shin Los Angeles, CA christineshin.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| I can't thank you enough, Webmasters.com support team. You've been awesome! Your immediate responses, technical skills, and patience helped me through a challenging time with my website. I especially appreciated the kindness and expertise exhibited by Paul Schultz and Ryan. You both are a tremendous asset to Webmasters and I am so grateful for all of your help! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| Webmasters have been wonderful to work with. ON a scale of 1-10 they get 15 from me!! |
| Roffie Ensey Willis, TX advanceministries.org |
| Thank you for your prompt response and help! |
| Alexandra Slawska Mt. Prospect, IL raydusoleil.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| Jeannie H was so good with walking me thru the steps. I can email once again.
Lisa Baldwin |
| Lisa Baldwin Naples, fl baldwin-interiors.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Our thanks to Paul Shultz for making the transition to the new server a smooth one. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| knew you guys would come through! You always do! |
| Wes Lingerfelt Nipomo, CA sphereheaven.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| We want to thank you for being so understanding when our renewal notice for November 2004 went unanswered for over 30 days. We have since cleared up the problem, and will keep on top of it from now on. Thanks for not taking down our site while we were being stupid.
Your hosting services are great! We have 2 websites hosted with you and hope to continue well into the future. |
| Richard Nodine Benicia, CA beniciacvhoa.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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