Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| lincolnshow.com - CAMPBELLSVILLE, KY USA |
| steinke.us - CHICAGO, IL USA |
| amanda-crew.com - LOS ANGELES, CA USA |
| carlyndairy.com - MUNDELIEN, IL USA |
| dottygale.com - HAUPPAUGE, NY USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 csoergotech.com - CHESHIRE, CT USA |
| kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| jimquesta.com - CINCINNATI, OH USA |
| chainsawworldbg.com - BOWLING GREEN, KY USA |
| brea-enterprise.com - SAUGUS, CA USA |
| fai-brasil.com - INDAIATUBA, SP BRAZIL |
| eaglesquadron.com - TAMPA, FL USA |
| thechoptops.com - WATSONVILLE, CA USA |
| partnerplusconsulting.com - GRANBURY, TX USA |
| firstnetdemo.net - RESTON, VA USA |
| design013.us.fm - MCDONALD, PA USA |
| glick.net - WORTHINGTON, OH USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| C. Schmidt helped with my issue right away. I didn't have to wait hours or days. It was a matter of minutes before I got a reply and solution. This is great considering it was also outside of regular business hours. Thanks! |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| I have been hosted in here for many years, thanks for the excellent service. thanks! |
| han xiaoyong Hong Kong, Hong Kong dianzichan.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| Working with another service provider for a custom shopping cart, and webmasters promptness to addressing the issues we are having is refreshing. As we work through the custom cart, roadblocks are removed within minutes after sending a request. |
| Mark Moss Ridgewood, NY harischschools.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| I was totally stumped about an upgrade and you guys handled it all smoothly and efficiently. Communication was great. I really appreciate the technical support. |
| Sheila Tomkowiak Grosse Pointe, MI grossepointeboatclub.com |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic. |
| Karen Burkhardt Potomac, MD mdkites.org |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| I've used your services on and off since probably around 2004/2005ish. I switched once, because I was given a great promotional offer; leaving was a mistake! I'd rather have EXCELLENT service, and a steady price that I know won't change, and I don't think has for the last 17 years...WOW!
And I haven't even mentioned their support yet! Their support is nothing short of incredible! I'm usually given an answer within hours, IF NOT minutes. In the last 17 years, there's only been maybe once or twice when it took a few days to get an answer. And the one time I know, was after a major upgrade, and I wasn't familiar with some of the changes - so Paul took the time to explain some questions I had, in much greater detail than he probably had to. Thank you, WEBMASTERS! |
| Troy Buffum Grinnell, IA bowladrome.com |
| I was unfortunately "return address spoofed" today!
Your administrator - John DeSantis - was very patient and very helpful in explaining the specifics of how to protect my account in the future and assure me that my typical way of sending emails did not have to change. In addition, he was very prompt in responding to my follow up questions. When you're in panic mode, it nice to know that help is there and not two days away. Thanks! JT |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Jeannie H was so good with walking me thru the steps. I can email once again.
Lisa Baldwin |
| Lisa Baldwin Naples, fl baldwin-interiors.com |
| I am more and more impressed each time I contact the support team at Webmasters.com! Each query or request is delivered in a timely and complete fashion, with a courteous reply that everything has been taken care of. As a CPA, I greatly appreciate this attention to detail, and consider this a fortuitous bonus to the incredibly user-friendly interface Webmasters.com makes available with each of their hosting plans. Keep up the awesome work, and thank you for all you do! |
| Bryan P. Lacour Phoenix, AZ lacourltd.com |
| Thanks for the support team to help to solve my problems, and special thanks to Mr. Thomas for his patience in answering my questions. |
| Howard Lai Hong Kong lai.info |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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