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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
beatslinger.com - FAIRFIELD, CA  USA
wildzipper.com - ANTIOCH, IL  USA
elasticmind.com - NEW YORK, NY  USA
themareks.com - VERMILLION, SD  USA
bsiscales.com - NEW BERLIN, WI  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  augmentedworldweb.com - STOCKHOLM, STOCKHOLM  SWEDEN
  wellsmediaservices.com - GALESBURG, IL  USA
  amerinserv.com - KNOXVILLE, TN  USA
  thecubestudio.com - ATLANTIC BCH, FL  USA
  tagshirts.com - COLUMBUS, OH  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
appraiseyourart.com - BIRMINGHAM, MI.  USA
ascensionhickory.org - HICKORY, NC  USA
sipma.org - MARION, IL  USA
nplfa.com - ALTADENA, CA  USA
sherpasquared.com - RANCHO PALOS VERDES, CA  USA
all4liberty.com - STANTONVILLE, TN  USA
decheser.org - TEMPLE TERRACE, FL  USA
aflcc.com - WEST BLOOMFIELD, MI  USA
contractorsinmycity.com - NAPLES, FL  USA
outlaw-ag.com - CYPRESS, TX  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have.
cheryl q
Homestead, Fl
cherylqproductions.com
We want to thank you for being so understanding when our renewal notice for November 2004 went unanswered for over 30 days. We have since cleared up the problem, and will keep on top of it from now on. Thanks for not taking down our site while we were being stupid.

Your hosting services are great! We have 2 websites hosted with you and hope to continue well into the future.
Richard Nodine
Benicia, CA
beniciacvhoa.com
Great service.
Thank you very much to Tammy.
Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones.
Keep up the great work
Jay Charles
Newcastle, Afghanistan
jaycharlesband.com
I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service.
Bryce Wilson
Loogootee, IN
brycewilson.net
I think it would be almost impossible to exceed the support, as well as the response time, that I received from Webmasters.com. I had some difficulty renaming and then relocating my website, and the support team responded in real time - sometimes within 5 to 10 minutes of my email request for help. Any person, in need of a host site, definitely needs to know about Webmasters.com. It simply doesn’t get any better than this company.
Katina Kefalos
Pittsburgh, PA
shadysiderentals.org
Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer.
Carla Gidden
London, UK
ladiorange.com
Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you.
Shannon Alderman
Elmhurst, NY
jpcpr.com
Problem resolved w/in 15 minutes...thank you!
Gene Gosse
Spokane, WA
spokanedjm.org
Service can't get any better! I really messed up setting up my 3rd account and your support team fixed all I did wrong!!!
Bob Eredics
Bradenton, FL
mcareccs.org
I would say more than excellent. Always available something that is gold when one has problems of some sort. After now I more than 10 years with WordPress their service has never failed for me and my customers.
Stellan Kinberg
Lipari , Italy
kinberg.net
Just got through a major mess of locked accounts for spam email...and it took 2 days, but Chris Saladino (S108) got the problem fixed.

THANK YOU!!!
Cinda K Lester
Downers Grove, IL
hcck.us
Just a quick note to say thanks to John DeSantis and your other admins.

I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week.

When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice.

In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour.

When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group.

So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference.
Jason Hayes
Phoenix, AZ
clean-coal.info
I have recently transferred a couple of domains and 3 websites to Webmasters.com. Naturally, there were a number of configuration adjustments that needed to be made during the switch; most I could do myself through the comprehensive control panel, some required adjustment by support staff and one looked to be impossible. However, the support staff were extremely helpful throughout and John DeSantis in particular was nothing short of tenacious in his work to solve the problem. Through his and their hard work the impossible was made possible and my 3 sites and 2 email domains are up and running better than ever. I shall be actively recommending webmasters to anyone who'll listen!
Rich Bouchard
St Saviour, United Kingdom
wickedwhistler.com
I have always found your staff knowledgable and very helpful.

Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance.

Thank you.
JT Garrette
Sherman Oaks, CA
gatgar.com
It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.

Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight.

I would recommend your services to others without hesitation.
Beth J Evans
Asheville, North Carolina
precisionacct.com
John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.

He may be the best person on your staff...

Thank You
Steve Nunnally
NotJustWebsites.com
Estero, FL
Steven, Nunnally
St James City, FL
fertilizeralternatives.com
Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.

J
Johann Thorsson
Tucson, AZ
thufa.net
Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client!
Kevin Ragonese
Cherry Hill, NJ
ragonese.com
I have been using Webmasters.com services since early 2000- back then I was working in web development and had several clients hosting with their services.
I have continued to work with Webmasters.com as their service has stable uptime and their support has always been helpful in any problem, even my stupid questions ones.
Would I recommend Webmasters.com? I did, I do and will continue to.
Michael Grimes
Moorpark, CA
mcftma.com
Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done.
Sandra Trudeau
Calgary, Canada
leighannelittrellonline.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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