Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| golfinjurydoctors.com - MORRO BAY, CA USA |
| monicabrown.net - FLAGSTAFF, AZ USA |
| bereanbible7.org - CHULA VISTA, CA USA |
| futurereproductions.com - SOUTHFIELD, MI USA |
| 50yen.com - OHTA-KU, TOKYO, - JAPAN |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| abg-analytics.com - WASHINGTON, DC USA |
| whrobinsoninc.com - HAMILTON, OH USA |
| elasticmind.com - NEW YORK, NY USA |
| reallycooltoys.com - HARRODSBURG, KY USA |
| foreignecurepair.com - BIG SANDY, TEXAS USA |
| baldwin-interiors.com - NAPLES, FL USA |
| bigconna.com - MADISON HEIGHTS, MI USA |
| usrc.hk - HONG KONG, - HONG KONG |
| iadesign.ca - NORTH PERTH, ONTARIO CANADA |
| mistressislya.com - DUKINFIELD, MANCHESTER UNITED KINGDOM |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am very pleased with the price, service, and options. The features are SO easy to use. I am saving $20 a month from my previous host, and have more flexibility, more features, more control, more storage and more bandwidth, and it's so simple to manage! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| On Jan 17th, I sent an inquiry and received a helpful answer immediately. In the past I've called for support and received excellent service. Great support for a company with such great pricing. |
| Bryan Lesseraux Mineola, NY marklesseraux.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| I have enjoyed our working relationship for many years and look forward to many more, tell Jeannie I said hello hello. |
| Marilyn Shaner Memphis, TN shanersprinting.com |
| I am very much impressed by the support and the services from webmasters.com team. I am going to refer you to my friends for their webhosting needs. Good job. |
| Murugappan Periyakaruppan Warren, MI warriorlacrosse.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| Webmasters tech support responded very quickly to a non-critical issue. I receivedan explaination of the problem and was very satisfied! |
| Larry Altobelli Holden, MA allatar.com |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| Not only do I find your tech support quick, responsive, and informative. I am always amazed at the features that are offered. It seems everytime I read about a new web component or feature that I think would be good for us, it's already a part of our hosting services. (We just need to enable it.)
Thank you so much for the excellent service. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| Service can't get any better! I really messed up setting up my 3rd account and your support team fixed all I did wrong!!! |
| Bob Eredics Bradenton, FL mcareccs.org |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with.  More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| As we are trying to develop a new website and bring our current site up to the new technology age, it has been challenging to say the least. We are grateful for the support staff at webmasters. Every request for help is answered promptly and the knowledge shared is invaluable. Thank you! We are close to bringing our new site on line and we know webmasters will be pleased also for hosting purposes! |
| Rhonda t Prince Frederick, MD leapforwardinc.org |
| Excelente sistema para procesar información, su acompañamiento es bueno y ayuda a que sea más amigable, y sobre todo que cada vez aumentan sus ventajas y posibilidades, gracias por todo, siempre mejorando en calidad... |
| Walter Zamalloa Ramirez Puno, Peru vicentinos.org |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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