Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| crauto.com - STATEN ISLAND, NY USA |
| gileadministries.com - MARION, IN USA |
| sfp21.net - KANSAS CITY, MO USA |
| ssi-developer.net - LAHTI, - FINLAND |
| holidayhomesmhp.com - SOUTH PASADENA, CA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 janusassociates.ca - CALGARY, AB CANADA |
| cipherosecure.com - NEW MILFORD, NJ USA |
| dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| billeggers.com - BUFORD, GA USA |
| design017.us.fm - PITTSBURGH, PA USA |
| cornerstones4kids.org - HOUSTON, TX USA |
| aghill.com - CINCINNATI, OH USA |
| juliacharpentier.com - WHEELING, IL USA |
| eliteofficelogistics.com - LAKELAND, FL USA |
| skycastlekites.com - POTOMAC, MD USA |
| peephold.com - MINEOLA, NY USA |
| learning.prsbtdc.org - PALM BAY, FL USA |
| easy-manage.net - MILWAUKEE, WI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| There are days and there are days, and this was one of *those* days. I was hurriedly shoe-horning a Python test into a day already to filled with too many other tasks and kept getting a 500 error.
C. Schmidt (tactfully) asked one simple question: Had I checked my error log? I hadn't--and I know to! Anyway, I checked the log, googled the error and had the issue fixed within 5 minutes. It's really nice to know that even when one forgets to do something one should have done, it's met with good humor. |
| (Patricia) Triche Osborne Baton Rouge, LA triche-osborne.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with.  More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| thank you paul! i appreciate the help, and i’m sure you could see my frustration. i wish it was possible for |
| Stan Latham Sumner, wa superpchelp.com |
| Wow! email reply within minutes! Thanks guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Recently I had a problem with accessing my databases. It turned out to be one of those problems that was so simple I was overthinking it. The guys at Webmasters.com never treated me stupid or got tired of my rudimentary questions. After the light turned on "bing!" I was thankful I had my account at Webmasters.com. They provide great services. My favorite thing is that they answer my emails so quickly. Service like that is very hard to find. Great job guys! |
| Mike Childress Spokane, WA xaraya101.com |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| Thank you for the excellent service. It was easy to swap over to the new server with all of the documentation that you have available for us. This is not the kind of thing I do that often so it helps to have good documentation to work from and I hope it keeps you from having to answer the same stuff over and over again.
Thanks again! |
| Tey Brady Pearland, TX teybrady.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service. |
| Bryce Wilson Loogootee, IN brycewilson.net |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| We could not get a sub-domain to work, and Cherie worked with me over a couple of days to get the custom settings worked out. Thank you!!! |
| Heather Huckeba Little Rock, AR arkansascanoeclub.com |
| Have been with Webmasters about eight years. Very seldom do I experience down time. When I do, the Help Ticket System provides immediate response, and the problem is usually resolved simply by bouncing the server. |
| Robert Andrews Phoenix, AZ digithall.com |
| Excellent, very fast support! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| I have had my website for few years. My friend told me about Webmasters.com and I was surprised. They are providing the best service and also the best price. How is it possible? I don't know but I can tell that I am very satisfied with the company and everything works 100%. The uptime is very good and if I have any questions, they answer it most of the time within 10 minutes. I encourage everybody to turn their business to Webmasters.com because it simply is worth it. |
| Gudmundur Karl Einarsson Reykjavik, Iceland gudmundurkarl.com |
| Smooth, nearly imperceptible, transition. Thanks. |
| Gil Merkle Seguin, Tx ea6bprowler.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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