Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| nippledick.com - PATTERSON, CA USA |
| elizadhill.com - FRANKLIN, TN USA |
| webpilot.us - BELAIR, MD USA |
| doctorscare-prm.com - PISCATAWAY, NJ USA |
| funeralprogramsplus.com - LOS ANGELES, CA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
| thecubestudio.com - ATLANTIC BCH, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| tpsradio.net - SAN JOSE, CA USA |
| chriskilgore.com - ALPHARETTA, GA USA |
| vermont.be - MONTPELIER, VT USA |
| ibsssalumni.org - GRINNELL, IA USA |
| janeporterart.com - EDINBURG, VA USA |
| fandhacctg.com - STERLING, MA USA |
| hallshay.com - IDALIA, CO USA |
| shooters-stuff.com - SHAFTSBURY, VT USA |
| blueraptor.org - BRAINTREE, MA USA |
| fitzgroup.com - COLORADO SPRINGS, CO USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| Thanks!! |
| Veronica Martella Riverside, CT vekweb.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| Thank you for the detailed work. I am very satisfied! |
| Jane Porter Edinburg, Va janeporterart.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Webmasters have been wonderful to work with. ON a scale of 1-10 they get 15 from me!! |
| Roffie Ensey Willis, TX advanceministries.org |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| Problem resolved w/in 15 minutes...thank you! |
| Gene Gosse Spokane, WA spokanedjm.org |
| Thanks a lot for the prompt (and I mean Prompt) help and resolution to the problem. Always a great support and help from the Team!
Alex |
| Alex K Toronto, Canada korenyi.ca |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| I've been using Webmasters.com for my website and
primarily email for almost 20 years. I couldn't ask for better support when i need it. I've been a happy customer. |
| Rich Carpenter Weldona, CO theriverbottom.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| Thank you Curran, you really helped me out! Above and beyond the call of duty. I really appreciate the awesome service! |
| Kelly Krolik Mass City, MI bilers.com |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| I have been using Webmasters.com services since early 2000- back then I was working in web development and had several clients hosting with their services.
I have continued to work with Webmasters.com as their service has stable uptime and their support has always been helpful in any problem, even my stupid questions ones. Would I recommend Webmasters.com? I did, I do and will continue to. |
| Michael Grimes Moorpark, CA mcftma.com |
| Excellent, very fast support! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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