Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| cisdf.org - EAST BRUNSWICK, NJ USA |
| jcacleveland.org - SOUTH EUCLID, OH USA |
| jonellabeauty.com - BROOKLYN, NY - NEW YORK USA |
| creativemobilityllc.com - AIKEN, SC USA |
| adamsultan.com - AUSTIN , TX USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| ncuff.org - SARASOTA, FL USA |
| johnenergy.com - AHMEDABAD, GUJ INDIA |
| adminsolutionsnj.com - BRIDGEWATER, NJ USA |
| dianzichan.com - HONG KONG, HK HONG KONG |
| retreathouse.org - NORTH EASTON, MA USA |
| tecihouston.com - HOUSTON, TX USA |
| kc-colton.com - MINOO, OSAKA JAPAN |
| creditfax.ca - MONTREAL, QC CANADA |
| garcesfamily.com - TAMPA, FL USA |
| machoman.com - SEMINOLE, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| These folks really know what they are doing. I let my domain hosting service with them lapse and really needed to re-establish my 20 year website. They rebuilt it from their backup and I was good to go!
This ability goes way beyond excellent service. These folks really know what they are doing. And they helped me with a problem that I caused. Tremendous! I thank them so much! |
| Chuck Hutinger Land O Lakes, FL aesdata.com |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| Just a few words, this is great! Thank you. |
| Jose Boublil Orlando, FL cyber-contact.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| Thanks for answering my questions on installing WordPress on an Addon hosted Domain. |
| Dave Bruse Duluth, GA w4dtr.com |
| Thanks very much for quickly and completely resolving issues that I encountered with your email service, and for explaining well what to do. I appreciate it very much! This is one of the key reasons I host with you, in that support is quick and reliable and my viewing platforms work well for everyone. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Chris was very patient especially when the computer did not act right and sending PDF file when my computer did not print out the text although it was not converting it the second time to allow it to print . Pleas allow this service to help customers. Thank you. |
| wayland moore jr Boca Raton, FL waylandmoorefromtheheart.com |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| Our site was hacked, and the team at Webmasters had it fixed within an hour! I was extremely impressed! |
| Stephanie Lindsay Hickory, NC ascensionhickory.org |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.
I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing. Keep up the great work! Ed LeBlanc OPIN Systems Product Support Specialist 952-567-2458 |
| Ed LeBlanc BLOOMINGTON, MN opin-systems.com |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Thank you, You helped us though it all. |
| David Adcock Buford, GA gars.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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