Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| luxuryhomepainting.com - NAPLES, FL USA |
| gmctx.com - NEW BRAUNFELS, TX USA |
| theresemurdza.com - PORTLAND, OR USA |
| pggrafx.com - RIO VISTA, CA USA |
| bucksrunsports.com - PINE ISLAND, MN USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| bernardwalz.com - HURSTVILLE, NSW AUSTRALIA |
| mcnaughtfamily.com - TEWKSBURY, MA USA |
| dglucklaw.com - NEEDHAM, MA USA |
| melsamba.com - MELBOURNE, VIC AUSTRALIA |
| hartog.com - NEW YORK, NY USA |
| nyspta.org - ALBANY, NY USA |
| ctnwood.cwood.org - LAWRENCE, KS USA |
| infoventions.net - BROOMALL, PA USA |
| tarnowfamilylawyers.com - BONITA SPRINGS, FL USA |
| fitzgroup.com - COLORADO SPRINGS, CO USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Wow! That was an extremely fast resolution to my problem of my read emails and 2 folders disappearing. Thanks much! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| As a music composer for film and video I need my web site to be reliable, offer FTP services for my clients and... enough space to accommodate multiformat audio and video streaming so my new customers can enjoy my music samples. Your services match all criteria at reasonable cost�plus it was easy to set up thanks to your great support system. |
| Lars Hidde Los Gatos, CA larshidde.com |
| Webmasters tech support has always been very good. When I've had any problems, they are quick to get me a solution. |
| Doug merchent issaquah, wa merchent.net |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| Had to make a tech support call last Thurs (8/13/09) regarding setting up our site to accept credit cards, a shopping cart and other ecommerce issues. C. Schmidt was the tech support rep that took my call, and she spent quite a bit of time with me, answering all of my questions and explaining all the scenarios. She was very patient and understanding of my lack of knowledge. I really appreciated the expert tech support. Great job! Thanks. |
| Leon Foust Bartlesville, OK adamsblvd.org |
| C. Schmidt helped with my issue right away. I didn't have to wait hours or days. It was a matter of minutes before I got a reply and solution. This is great considering it was also outside of regular business hours. Thanks! |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| I very much appreciate your providing support in the evenings, and not having to wait until 8 am the next day to get help. |
| Dr. Paula Burch Houston, TX pburch.net |
| Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic. |
| Karen Burkhardt Potomac, MD mdkites.org |
| Jen Ambrose provided me with a fast, professional, and quality service. Thank you Jen and Webmasters!
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| Igor A. Mazia Tampa, FL mazia.com |
| I have had phone conversations and email interactions yesterday and today which are completely excellent. I experienced prompt, friendly and knowledgeable people to help me with my questions and to facilitate solutions.
Many thanks for your great support. |
| Cortni Frecha Worcester, VT dryaddesign.com |
| Very pleased with how quickly support rep contacted me after I sent an e-mail. Very efficient, very helpful and very pleasant. |
| Connie Wiltey Sharpsburg, GA kidtokidconsignment.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Thanks for the great work Paul. |
| R Barbour Orlando, FL esaigroup.com |
| I would like to express my appreciation to Paul Schultz for diligently assisting me to transfer my domain my domain name from other service provider. For some reason your online system was giving me error but with his help and eagerness to help it was resolved. Thanks again for job well done. |
| Firooz Rasouli San Diego, CA mrctxray.com |
| Thank you for the excellent service. It was easy to swap over to the new server with all of the documentation that you have available for us. This is not the kind of thing I do that often so it helps to have good documentation to work from and I hope it keeps you from having to answer the same stuff over and over again.
Thanks again! |
| Tey Brady Pearland, TX teybrady.com |
| Superb response - less than 5 minutes and problem resolved.
Thankyou Mr Harber |
| Gary Beck Croydon, United Kingdom chromacolour.co.uk |
| PAUL saved my bacon again -- just to let you know I appreciate the time and effort you put into my support requests... THANK YOU! |
| g ballard San Diego, CA gballard.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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