Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| stechservices.net - DRYDEN, NY USA |
| tennistally.com - AUSTIN, TX USA |
| laopress.com - BEAUMONT HILLS, NSW AUSTRALIA |
| sundaradesign.com - 11501, NY USA |
| ragonese.com - CHERRY HILL, NJ USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 cipherosecure.com - NEW MILFORD, NJ USA |
| dennisrevens.com - WARWICK , RI USA |
| augmentedworldweb.com - STOCKHOLM, STOCKHOLM SWEDEN |
| wellsmediaservices.com - GALESBURG, IL USA |
| amerinserv.com - KNOXVILLE, TN USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| trifectamedals.com - GLEN BURNIE, MD USA |
| mariamhotel.com - MADABA, 780 JORDAN |
| vesuviocoffee.com - MURRAY, KY USA |
| broadwaylion.com - RICCHARDTON, ND USA |
| specialplacestravel.com - EDGEWATER, MD USA |
| xosox.net - FARRAGUT, TN USA |
| fokos.com - FREMONT, CA USA |
| signatureelectriccorp.com - CLEVELAND, OH USA |
| imaths.biz - SPINEA, VENEZIA ITALY |
| domains.us.vu - TAMPA, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| best hosting solution hands down. look no further. best support for any product i have ever had.
thanks for the quick solution ryan glenn and keep up the great work webmasters! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Of the few times I've had problems with my domain or hosting account, WebMasters has responded quickly and provided the answer I needed. I am very impressed with their support. |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| You provide the best service, quick response times and always informative answers. I use email the most to contact support, and I have always been satisfied with the quality of answers received. I wish all my clients used your hosting service. |
| Karin Ellison Billings, MT soaringeagle.org |
| Paul Schultz and the rest of the team answered my questions quickly and resolved my issues. |
| Yotam Haber Brooklyn, NY yotamhaber.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
| Sue Seay Kalama, WA findinfive.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| I help manage the website for a condo association, and when we needed a website I looked at a bunch of different options. While price was considered, one thing that got me, is that your company is a local Tampa area business, and being a condo in the Tampa area, I wanted to support local businesses.
Having used the service now for several years, I can say that I have been very happy with the quality of service and the quality of help/responses to my questions. The experience has been so good, that when my home (up here in the Orlando area) HOA was having issues, I offered to help them with their website and I said they should use webmasters. So I am now involved with to HOA/COA's and both now use you. thanks -brad |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.
And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ ) I don't know how their rates compare to other companies because we've never even thought about switching. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| I've been with you nearly ten years, and have had only about 20 help requests, and you've come through with flying colors in nearly every case. I've had to "scale back" like many other companies, but your Add-on domains have helped me do this. You keep a customer, and I can afford to stay in business. A win-win situation. Thanks for being there. |
| Robert Andrews Phoenix, AZ digithall.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| A few problems to start, but everything was resolved and I'm very satisfied... as always! |
| Rod Jordan Ft. Walton Beach, FL neilhooker.net |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
