Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| universityvideo.org - BLOOMINGTON, MN USA |
| scapularmakers.com - MUNSTER, IN USA |
| growthstockanalytics.com - ANN ARBOR, MI USA |
| wenyebiashara.biz - NAIROBI, - KENYA |
| takaraasianart.com - POMPTON LAKES, NJ USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| funnybabygiftstore.com - SARASOTA, FL USA |
| thechoptops.com - WATSONVILLE, CA USA |
| thebabylift.com - DALLAS, TX USA |
| questamw.com - CINCINNATI, OH USA |
| dennisrevens.com - WARWICK, RI USA |
| scheuflerfarms.com - STERLING, KS USA |
| peephold.com - MINEOLA, NY USA |
| soniazubiate.com - EL PASO, TX USA |
| aircargonews.com - HOLLIS, NY USA |
| radiogaspesie.ca - GASPE, QC CANADA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| At first, I was using Featureprice hosting and they had many downtimes which was when I switched to webmasters.com. Not only do they have reliable hosting, but they also have great auto-installing features which no other host has! Webmasters.com is THE BEST! |
| Kevin Mah Larchmont, NY kjaxonline.com |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Wow! email reply within minutes! Thanks guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| Cherie was incredibly helpful and patient with me today that she deserves a Nobel Peace Prize AND a Congressional Medal of Honor. Thanks webmasters and Cherie, for all of your time and advice. |
| Jeremy Brown Long Island City, NY resetmusic.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| I have had phone conversations and email interactions yesterday and today which are completely excellent. I experienced prompt, friendly and knowledgeable people to help me with my questions and to facilitate solutions.
Many thanks for your great support. |
| Cortni Frecha Worcester, VT dryaddesign.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| I've had a couple of issues with email in the past year and each time the support team responded quickly in seeking a resolution. Much appreciated. |
| Dale Mitchell Harrison, TN announcerboy.net |
| The support I am receiving during a switch to a new server is Outstanding! That is why I have used Webmasters for over 20 years! |
| Wes Lingerfelt Nipomo, CA omsinc.org |
| I have enjoyed our working relationship for many years and look forward to many more, tell Jeannie I said hello hello. |
| Marilyn Shaner Memphis, TN shanersprinting.com |
| Paul is the best. I was going to have zoho host my email untill paul mentioned the he could get my email upgraded for me a no cost and would help me all the way. And he did.
Paul gave me excellent customer service Thanks again to Paul Jackie |
| jackie harden Ontario, CA remotetotes.com |
| Satisfied user... Just a note to express my thanks to your technical support staff at Webmasters.com. Saying you have good support are just words until "it happens" and you really are in a bind. Your team responded promptly with the help I needed. Good support builds good companies and loyal customers. |
| Delton Davis Saint Joseph, MO modocs.org |
| PAUL saved my bacon again -- just to let you know I appreciate the time and effort you put into my support requests... THANK YOU! |
| g ballard San Diego, CA gballard.net |
| I am a very low budget customer yet I have always been treated like I spend thousands. I hope to be a high budget customer one day and I'll surely be yours then too. |
| Mark Carver Groveland, FL ampcoating.com |
| Webmasters have been wonderful to work with. ON a scale of 1-10 they get 15 from me!! |
| Roffie Ensey Willis, TX advanceministries.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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