Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| or1.com - CLEARWATER, FL USA |
| jrsphotos.com - SEFFNER, FL USA |
| beerhere.com - PHILADELPHIA, PA USA |
| mylizart.com - SALINAS, CA USA |
| westport-group.com - ROUND ROCK, TX USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 713techs.com - HOUSTON, TX USA |
| berniesbuds.com - SOUTH BEACH, OR USA |
| avokeh.com - BELFAST, FL UNITED KINGDOM |
| scottydsbbq.com - HURON, SD USA |
| cajunworx.com - NEW ROADS, LA USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| hamilander.com - SNOHOMISH, WA USA |
| greshamlaw.com - GRESHAM, OR USA |
| ramtechcorp.com - TAMPA, FL USA |
| ronniepeterson.com - TEL AVIV, FL ISRAEL |
| scottpattondesign.com - WOODLAND HILLS, CA USA |
| usmc-mga.com - ARLINGTON HEIGHTS, IL USA |
| my-members-area.com - WHITEHAVEN, CUMBRIA UNITED KINGDOM |
| bamatec.com - FORT PAYNE, AL USA |
| theworldofyachts.com - DUBAI, FL U.A.E. |
| lostforkmarketing.com - BELLINGHAM, WA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Ryan answered my question quickly and thoroughly. Thank you :-) |
| Steve G. Jones Savannah, GA stevegjones.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| Your team is outstanding. As I said in my testimonial yesterday, I have had nothing but excellent service and everyone I've worked with has done their best to help me with each and every question I have with great patience and understanding. I have been hosting with webmaster for a few years now and couldn't be happier. Thanks to everyone. |
| Gerry Luton Victoria, Canada englishvocabularyexercises.com |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.
I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing. Keep up the great work! Ed LeBlanc OPIN Systems Product Support Specialist 952-567-2458 |
| Ed LeBlanc BLOOMINGTON, MN opin-systems.com |
| You email help is blazing fast, perceptive, and effective. Didn't even think about reaching for the phone. Thanks so much. |
| Bill McClellan Claremont, CA billmcclellan.net |
| You are very very excellent in your support and response, I have the feeling that I'm the only customer you have. I wish more success to you, and of course this success back to the honest work of your staff specially the technical support. Best regards! |
| Dr. Eng. Mahmoud Deyab Doha, Quatar deyab.tv |
| at 11:45 PM on Sunday July 3rd 2016 I noticed that my site was down. I sent an e-mail but wasn't expecting a response because of the time and the July 4th Holiday. At 12:04 AM, a whole 19 minutes later I received an e-mail notifying me that the server had been reset, and my site was up and running.
I have been with Webmasters for 18 years, and this level of service is why. |
| Paul Graviano Brooklyn, NY bonsaiofbrooklyn.com |
| I had an issues with some really annoying e-mails that were getting through. You guys were fast, courteous, and solved the problem almost immediately. I couldn't ask for better tech support and I've been in IT for over 18 years! |
| Gary Pradel Naperville, IL bankadvisorsltd.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| I am really amazing by the quick responce from the support team whenever needed. They are really great and they deserve to be recognized. I can only say: Thank you to webmasters for all the excellent services that it is offering and a BIG THANK YOU goes to everyone in the support team who work side by side with us to make sure we are all able to perform with minimum problems. May I say a special THANK YOU to Curran who handled most of our cases in the most professional manner. |
| Jack Farraj Amman, Jordan jct.com.jo |
| I moved one of my sites (www.topgardener.co.uk) to WebMasters after researching the hosts with the highest uptime. After 3 months I have been so delighted with the reliability, value and service that I now host more than 50 sites at WebMasters.
Your email-based customer service is the best I have ever seen. Fast, helpful and courteous. I now recommend you to everyone I speak to that runs sites. Keep up the good work! |
| Mike Vessey dorset, United Kingdom topgardener.co.uk |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| The reason why I chose to host the websites (of the organisation I am employed at) at Webmasters.com, is because whenever I commit a mistake, or have difficulty once in a while with troubleshooting, the support desk is always right on the money to figure what I forgot to do, or to get to the bottom of the mistake I made, and points me in the right direction to fix the situation in a jiffy. Thanks allot!! |
| Marcus DeMaaijer Curacao, Netherland Antilles dolphin-academy.com |
| as usual, you have found a solution and provided it to me in a very timely manner. Thanks again for your continued support. |
| Armen Megregian Naples, FL naplesbeachproperty.com |
| My name is Connor Mason and I am a web host customer who recently had problems with my outgoing mail server. I just wanted to let you know how helpful my support representative, J. Marquand, was in helping me get moved to a new outgoing mail server. Thanks again for such wonderful service! |
| Connor Mason Brentwood, TN bigconna.com |
| I have been having a problem with what turned out to be Spoofing of my web site by Spammers. I wrote Webmasters an E-mail on Christmas Morning, explaining the problem, and expecting to hear back from them next week sometime.
Within hours, I had a very concise, helpful, and surprisingly prompt reply. It is nice to have something work well. Congratulations, Client Services Team Les Hardison |
| Les Hardison Barrington, IL hardison.info |
| Once again, your response is prompt and helpful! |
| Barron Henzel San Diego, CA henzeldesign.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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