Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| mofhosting.com - BATAVIA, IL USA |
| lawrencelong.com - GREENACRES, WA USA |
| andrick.com - ARDEN, NC USA |
| consultis.pt - VILA NOVA DE GAIA, FL PORTUGAL |
| 850squared.com - MARINA DEL REY, CA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 krisahe.com - HOUSTON, TX USA |
| sophicfilms.com - PEARLAND, TX USA |
| ericheatonmusic.com - HOUSTON, TX USA |
| librarising.com - MONTREAL, QUEBEC CANADA |
| mcftma.com - MOORPARK, CA USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| con-lash.com - SINGAPORE, SINGAPORE SINGAPORE |
| oasis-web.net - METAIRIE, LA USA |
| spokanepfd.org - SPOKANE, WA USA |
| sherpasquared.com - RANCHO PALOS VERDES, CA USA |
| cavatomgt.com - LIMA, LIMA PERU |
| unicornfoundation.org - SAN TAN VALLEY, AZ USA |
| watches24seven.com - ST. LOUIS, MO USA |
| northcampus.net - TAMPA, FL USA |
| twincityhose.com - ROGERS, MN USA |
| grenlochpresby.org - TURNERSVILLE, NJ USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I called recently with some questions and am pleased to right about Cherie who was very helpful and patient with me, she was simply wonderful. |
| Luciano Correia Fairfield, CT correiawoodworks.com |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| C. Schmidt worked on a 500 Server issue for us this morning. He did an excellent job and was very professional in his work. We definately appreciate C. Schmidt's efforts. He is a credit to Webmasters.com!! |
| Ken Donahue Valrico, FL palmisles.net |
| Greetings! I want to thank you for your promp response to my billing question. I have passed the information you sent to the Accounts Payable department and they are happy! (It's always good to have happy A/P people!) Thanx!
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| Lowell Harris Charlotte, NC dpcginfo.com |
| Wow! Just checked in to manage my email and discovered the new option to reject email to non-existent mailboxes! Youse guys get better every day! Seems like every time I log into the control panel you have added another feature, and at no extra cost! You go and go, guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Thank you. How refresing to have a company actually follow through when they say support is available. I thought I would wait days to hear a response, within minutes I had someone in real time responding, getting my site online. Thank you. I am glad I found your company. Yippy!!!!!!
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| Victoria Martin Palm Beach Gardens, FL victoriarosemartin.com |
| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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| Patty Crowe Arlington, VA richerresourcespublications.com |
| as usual, you have found a solution and provided it to me in a very timely manner. Thanks again for your continued support. |
| Armen Megregian Naples, FL naplesbeachproperty.com |
| Paul is amazing! Thanks! |
| Jose Perez San Juan, Puerto Rico paradondevoy.com |
| I am really pleased with the response time to problems when they occur. The technical support people seem to know what they are talking about, and my infrequent problems are solved quickly. |
| Diane Herr Aurora, IL btdt.biz |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I'm working with the owner of a domain, and Paul Schultz was excellent to work with. His response time was super fast, his answers complete, and he was courteous and helpful.
Paul is a great asset to your team. He deserves a raise. Thank you, -greg |
| Greg Aker Weston, MA saysyou.net |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| I first started hosting today and needed some help with a couple Perl scripts I had running on my site. I'm not very good at writing them since I just learned... thus, my scripts were riddled with mistakes and were not configured right.
I got about 4 errors the first time I tried putting anything through the scripts, so I decided to email the support staff. Under 6 minutes after my email was sent, I got a reply back from a human! Through about 2 hours of emails back and forth (which maybe totaled 20 or 25 emails) John had helped me get my scripts and order and now they both work perfectly. He had gone in and found a typo in one and just generally worked his magic and my site is much the better for it. Thanks man! |
| Zach Moore Weston, MA saysyousupport.org |
| Your advice and response time were excellent.
I was a little disappointed that after several years of great web site response that it was necessary for me to have to change servers.. |
| virgil and suzanne lewis Walnut, Ca. vandsvideoproductions.com |
| Have had great success with your service and TNX
PS: I would like to restore only one Directory "ASIA" and it contents from about a month ago - looked at restore feature and it was not clear as to how to do it ?? Can you advise Walter |
| Walter Kransky Arlington Heights, IL thepostcard.com |
| I have been registered for less than 24 hours, had two problems resolved (my inexperience), one of them instantaneously, and I am already extremley happy I decided to host with webmasters. They say Customer care is ther priority and I believe it!!!! Well done webmasters.com. |
| Lorna Walker Nashville, TN whosbeenframed.com |
| Thanks for Ryan, Jeannie and Paul for your wonderful service!
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| Donna Ginsberg St. Louis, MO watches24seven.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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