Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| veejam.com - ST PETERS, NSW AUSTRALIA |
| districalc.com - PEMBROKE PINES, FL USA |
| tearfund.org - TEDDINGTON, LONDON UNITED KINGDOM |
| beachboys.com - BRANDON, FL USA |
| vauxxia.com - DUBAI, - U.A.E. |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 sibertis.com - ISTANBUL, FL TURKEY |
| ozzysauto.com - WAHOO, NE USA |
| metaltech-pm.com - DUBOIS, PA USA |
| bravewolf.com - CAMPBELL RIVER, BRITISH COLUMBIA CANADA |
| braderllc.com - WEST BLOOMFIELD, MI USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| korporalimages.ca - BRANTFORD, ON CANADA |
| 247getbail.com - PHOENIX, AZ USA |
| classifiedspensacola.com - GULF BREEZE, FL USA |
| brownandbrownlaw.com - ESCONDIDO, CA USA |
| crittercrunchies.org - OREGON, OH USA |
| bookhost.net - MELBOURNE, VIC AUSTRALIA |
| mr-doner.com - DUBAI, - U.A.E. |
| server1.otgroup.us - RICHFIELD, NC USA |
| washbrook.net - CARNEGIE, VICTORIA AUSTRALIA |
| zombiestate.com - DULUTH, GA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Special thanks and recognition are due to Mr. John DeSantis for his Excellent help tonight. I have been having trouble getting several things to work on my website and Mr. DeSantis was extremely professional, polite, and fast in resolving my problems. Please tell Mr. DeSantis his excellent customer service is very appreciated.
Sam Latture samlatture.com |
| Sam Latture Oklahoma City, OK samlatture.com |
| Once again the support team at webmasters.com were quick in answering questions and helping us out. Thank you very much webmasters! |
| Anwar Rodrigues Belmont, MA djraffis.com |
| I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service. |
| Bryce Wilson Loogootee, IN brycewilson.net |
| Frank Harbor is one of the best when it comes to CS. I have owned and operated several companies over the past 14 years and Frank by far exceeds any Customer Service Technical assistance I have seen in the past.
Thanks Frank, you do great work, and that makes me look great to my customers! Steven M. Hilbert |
| Steven Hilbert Florence, KY toplevelwebsitedesign.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| I just wanted to take a moment and say thanks to Sherri, and Tammy. I was panicked when my domain name had been taken and held for over 45 minutes with bulk register's so called "customer service". I thought I would take a chance and contact Sherri again who pointed me in the right direction. You are a small business owner's dream - - efficient, responsive, willing AND ABLE to serve! Thank you so much! |
| Annette Saldana Granger Tampa, FL annettegranger.com |
| Both Chris and Paul were extremely helpful in resolving my website issue, I can't thank you enough! You guys are outstanding and truly appreciated!!!! |
| Terry Lubotsky Redington Shores, Fl terrylubotsky.com |
| Great working with Webmasters. Paul made a great suggestion that will save our company quite a bit of revenue over the next year. Thanks to Tammy in the billing department! You guys are great! |
| Steven Hilbert Florence, KY toplevelwebsitedesign.com |
| One of my concerns was how I was supposed to get the website to the internet. Frank at webmasters.com was very helpful when he explained the steps that I needed to take to use the FTP control button on the panel. Frank also demonstrated by how quickly our site would show the file immediately. I almost have the website ready to go, and I know that I will be able to successfully get the site up and manage it. I am truly looking forward to this. Thank you so much Frank, you have a very pleasant demeanor and are very knowledgeable. |
| Robert M. StuppIII Largo, FL michaelfinejewelry.com |
| I had called customer service to ask a question, and ended up leaving a message. I anticpated it being 2-3 days before I recieved a call back. Much to my surprise I recieved a call concerning my question within 10-15 minutes. My question was fully answered in detail, and the rep/tech was very knowledgable and helpful. He made sure that I had fully understood before hanging up. In this era of automated service centers and decreasing customer service, it is nice find a company that has excellent customer service. |
| Clarence Simms Fort Worth, TX firstsaintjohn.org |
| Having a glitch appear in the midst of some domain changes and without Sunday phone availability I really appreciated Shawn stepping right up and solving the problem for us quickly. |
| Vance A. Fisher St. Joseph, MI fishersummitcondo.com |
| As always, a quick fix to problems caused by not so smart clients.
Thank You |
| Tim Nealon Somerset, PA nealonwebdesigns.com |
| Support answered me immediately, same day, more than once and gave me that secure feeling that folks (Webmasters Support) know what they're doing. It's great to have that "confident" feeling that someone is available and knowledgeable in this area of technology. Kudos Support! |
| Chuck Hutinger Land O'Lakes, FL aesdata.com |
| The service at Webmasters is second to none! EVERY issue that I have ever had has been answered by the courteous tech support and resolved in minutes. I have already referred two of my clients/friends to Webmasters and I am confident that they are happy too. |
| Michael Sweeney Kingston, Canada canadas-best.com |
| As a music composer for film and video I need my web site to be reliable, offer FTP services for my clients and... enough space to accommodate multiformat audio and video streaming so my new customers can enjoy my music samples. Your services match all criteria at reasonable cost—plus it was easy to set up thanks to your great support system. |
| Lars Hidde Los Gatos, CA larshidde.com |
| Thank you for your prompt response and help! |
| Alexandra Slawska Mt. Prospect, IL raydusoleil.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| The timely support and follow-up was incredible. The trouble shooting was fantastic and I never waited more than a few MINUTES to hear back when I had a question or suggestion. I wish every company had tech support like you guys. Thank you!! |
| Kris Bayer Wesley Chapel, FL charlescountylax.org |
| I had a problem with an addon domain that suddenly stopped working so I filled out a ticket. The advice I got worked like a charm. Thank you very much. |
| Jan Tanner Burlington, CT tannerweb.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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