Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| conggiaovietnam.net - HOUSTON, TX USA |
| johnnypennino.com - SLIDELL, LA USA |
| roccocreative.com - BONITA SPRINGS, FL USA |
| datypic.com - TRAVERSE CITY, MI USA |
| evelynfuqua.com - BANDON, OR USA |
| swensonbaseball.com - BOISE, ID USA |
| signartplus.com - FT PIERCE, FL USA |
| scenarios.ws - ROME, RM IT |
| thecubestudio.com - JACKSONVILLE , FL USA |
| anitaculinarycoach.com - SKOKIE, IL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic. |
| Karen Burkhardt Potomac, MD mdkites.org |
| I've been using Webmasters.com for my website and
primarily email for almost 20 years. I couldn't ask for better support when i need it. I've been a happy customer. |
| Rich Carpenter Weldona, CO theriverbottom.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| Everytime I have a problem or question, I get an immediate response.Your client service team is great (and very patient too :-) Thanks! |
| Bernadette van der Vliet Cheyenne, WY bmtdesign.com |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| Webmasters is the best host I've ever had. It doesn't disappear, for example, in the middle of the night. And I have plenty of room. And when I have technical troubles, the support peeps get back to me fast. A toast to Webmasters! Woohoo! |
| Jennifer Miller Takoma Park, MD jennymiller.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!! |
| Cinda Lester Downers Grove, IL hcck.us |
| Wow! Just checked in to manage my email and discovered the new option to reject email to non-existent mailboxes! Youse guys get better every day! Seems like every time I log into the control panel you have added another feature, and at no extra cost! You go and go, guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| I initiated a ticket with a small issue keeping me from working. Webmasters went the distance and overhauled my entire system. Like taking your car to the mechanic for a wobble and ending up with a new engine, suspension and all. Thanks, you guys. |
| Jeff Stephani Findlay, Ohio calm-waters.com |
| Thanks for the support team to help to solve my problems, and special thanks to Mr. Thomas for his patience in answering my questions. |
| Howard Lai Hong Kong lai.info |
| That is right!! your service is XXX! |
| Harry Truong Las Vewgas, NV resortsusa.net |
| You Guys are the bomb!. I wish developing this website could be my first priority right now because I can tell you guys would be right there with me on it every step of the way. For now, I'll have to make my living working hard at developing the skills and knowlege I hope to share on ArtProCafe.com one day...It's good to be motivated again to move forward expanding my career possibilities this way
I'm gonna do as much homework and studying up as I can before hand and try to not to harass you all with too many newbie questions. It's been a while for me and webwork, but I'm not exactly a total babe in the woods. Webmasters.com's massive yet simply configured feature set has my head spinning with the posibilities. I just can't friggin wait..... errr back to the bread and butter work for now.. I'll be on it sooner than L8ter! |
| John R Wohland Hauppauge, NY artprocafe.com |
| I have recently transferred a couple of domains and 3 websites to Webmasters.com. Naturally, there were a number of configuration adjustments that needed to be made during the switch; most I could do myself through the comprehensive control panel, some required adjustment by support staff and one looked to be impossible. However, the support staff were extremely helpful throughout and John DeSantis in particular was nothing short of tenacious in his work to solve the problem. Through his and their hard work the impossible was made possible and my 3 sites and 2 email domains are up and running better than ever. I shall be actively recommending webmasters to anyone who'll listen! |
| Rich Bouchard St Saviour, United Kingdom wickedwhistler.com |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| Of the few times I've had problems with my domain or hosting account, WebMasters has responded quickly and provided the answer I needed. I am very impressed with their support. |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| John DeSantis re-established my web site and linked another domain to it for me. I had made numerous incorrect edits on the other domain registrar site. Also, had added-and-deleted Secured.com SSL while Webmasters.com was processing my initial request. Support was just excellent. |
| Ben Nottingham Kingsport, TN pipingoffice.us |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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