Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| dansmiczek.com - LOS ANGELES, CA USA |
| ix4.com - ANYTOWN, FL USA |
| aphyn.com - ZIHUATANEJO, GRO. MEXICO |
| shooters-stuff.com - SHAFTSBURY, VT USA |
| dallasfarmsupplus.net - LAWRENCE, KS USA |
| senani.com - NORTHBRIDGE, NSW AUSTRALIA |
| 1212architects.com - DOWNERS GROVE, IL USA |
| ludlow.org - LUDLOW, KY USA |
| amerinserv.com - NASHVILLE, TN USA |
| pamelagardneraia.com - EASTON, MD USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| Prompt reply and attention to detail |
| Andrea Holmes Richardson, TX ashbydc.net |
| Excellent, very friendly, patient and helpful support! It's nice that at Webmasters, they are still people to talk to. Keep up the good work and thanks to you personally, Mr. Schultz. |
| Oliver Schneider long island city, ny djreset.com |
| Our thanks to Paul Shultz for making the transition to the new server a smooth one. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| We have been a client since August 2006. We lost our entire offices (and more) after hurricane Katrina in 2005. The initial support to get us back on line, the ongoing help the few times we have needed it have been exceptional. I cannot recall one instance where our questions where not answered within minutes or technical issues (more our doing) resolved within that day of within 24 hours! We are a small software company primarily engaged in International Trade so understand and value top notch technical support when required and ongoing performance 24/7/365.
We highly recommend Webmasters.com and are highly satisfied clients! Erwin B. Melzer President. www.melcogroup.com & oasis-web.net |
| Erwin Melzer METAIRIE, LA melcogroup.com |
| I've had such a great experience with customer service through Webmasters.com it really is unbelievable how I live on the other side of the world but get such great service and fast.
Thanks to Curran who has helped me so much and John. |
| Hyrum Sunnex Pirongia, New Zealand hamiltonhawks.com |
| Always the best customer service on the web. Thanks for making "the little guy" feel like a big shot!! |
| Lana McClure Ventura, CA mcclure2.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Webmasters tech support has always been very good. When I've had any problems, they are quick to get me a solution. |
| Doug merchent issaquah, wa merchent.net |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| I felt I received almost immediate response to my request. Very appreciated. Have always felt your team is very proficient and professional. Thank you. |
| Sue Seay Kalama, WA findinfive.com |
| Thanks!! |
| Veronica Martella Riverside, CT vekweb.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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