Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| mrctxray.com - SAN DIEGO, CA USA |
| johnb.us.fm - PITTSBURGH, PA USA |
| bostonpipers.com - WRENTHAM, MA USA |
| ihatepaperwork.com - GALVESTON, TX USA |
| sdi-baja.com - SAN YSIDRO, CA USA |
| writersshack.com - STEAMBOAT SPRINGS, CO USA |
| getyoursketch.com - OTTAWA, ON CANADA |
| pushedpixel.com - BROOKLYN, NY USA |
| generaldaviedar.org - DURHAM, NC USA |
| ciactrans.com - BLOOMGINTON, MN USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| There are days and there are days, and this was one of *those* days. I was hurriedly shoe-horning a Python test into a day already to filled with too many other tasks and kept getting a 500 error.
C. Schmidt (tactfully) asked one simple question: Had I checked my error log? I hadn't--and I know to! Anyway, I checked the log, googled the error and had the issue fixed within 5 minutes. It's really nice to know that even when one forgets to do something one should have done, it's met with good humor. |
| (Patricia) Triche Osborne Baton Rouge, LA triche-osborne.com |
| Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| The reason why I chose to host the websites (of the organisation I am employed at) at Webmasters.com, is because whenever I commit a mistake, or have difficulty once in a while with troubleshooting, the support desk is always right on the money to figure what I forgot to do, or to get to the bottom of the mistake I made, and points me in the right direction to fix the situation in a jiffy. Thanks allot!! |
| Marcus DeMaaijer Curacao, Netherland Antilles dolphin-academy.com |
| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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| Patty Crowe Arlington, VA richerresourcespublications.com |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| To Paul Schultz:
As you know, we have been hosting all our websites with you since 2002. I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days! As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do. Thank you so much for everything you do for us, it really is appreciated! John Prudence. Artyfacts Canada |
| John Prudence Calgary, Canada rtfx.ca |
| Superb response - less than 5 minutes and problem resolved.
Thankyou Mr Harber |
| Gary Beck Croydon, United Kingdom chromacolour.co.uk |
| These folks really know what they are doing. I let my domain hosting service with them lapse and really needed to re-establish my 20 year website. They rebuilt it from their backup and I was good to go!
This ability goes way beyond excellent service. These folks really know what they are doing. And they helped me with a problem that I caused. Tremendous! I thank them so much! |
| Chuck Hutinger Land O Lakes, FL aesdata.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier. |
| Peter Fales Naperville, IL loveandjustice.org |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| Give Paul Schultz a promotion. Quick Quick Quick response. Good attention to detail. Problem solved in a snap.
Many Thanks, Harvey |
| Harvey Glick Worthington, OH glick.net |
| I would like to thank Mr. John DeSantis from the Support department at Webmaster for your kind help and support to solve my problem.
I am 12 hours far by plan from you but you realy make no destance between my country Jordan and yours USA . Thank you for being so pationt to help me in solving my problem with the https. I always recomend your webmaster and will always do that. Thank you so much. Charl Twal Owner of Mariam Hotel |
| Charl Al Twal Madaba, Jordan mariamhotel.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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