Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| boughton.net - HERNDON, VA USA |
| sincerebrutality.com - UTRECHT, UTRECHT NETHERLANDS |
| intsolgrp.com - WOBURN, MA USA |
| terry-lubotsky.com - CLEARWATER BEACH, FL USA |
| onsitemotorcycle.com - WEST BLOOMFIELD, MI USA |
| hotelamarea.com - LIPARI, -IT ITALY |
| ghiocel-tech.com - PITTSFORD, NY USA |
| mccrecords.com - LAS VEGAS, NV USA |
| helpbycity.com - ESTERO, FL USA |
| wildwestcowboyroundup.com - GARLAND, TX USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| All of my questions are answered extremely quickly and resolved usually within a half hour or less of submitting my support issue. Keep up the great work! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| C. Schmidt helped with my issue right away. I didn't have to wait hours or days. It was a matter of minutes before I got a reply and solution. This is great considering it was also outside of regular business hours. Thanks! |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| I've been using Webmasters.com for my website and
primarily email for almost 20 years. I couldn't ask for better support when i need it. I've been a happy customer. |
| Rich Carpenter Weldona, CO theriverbottom.com |
| Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!! |
| Cinda Lester Downers Grove, IL hcck.us |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| All my issues were addressed within minutes, awesome customer service!! |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| Good |
| Phil Brink Lafayette, co brinkinc.biz |
| Whenever any issues have popped up, which is not very often, Support has always responded quickly and fixed whatever was wrong, often within a few minutes! |
| John Hoover Volcano, HI hawaiisfishes.com |
| Thanks Paul for your quick responses on finding our domains!!! |
| D Torres Camas, WA ldtorres.com |
| Great service this will be my 3rd account with webmasters they have very fast servers, QNSExpress is a POWER USER we are VERY pleased with th service and the servers webmasters has. To check out the speeds check out this HUGE WEBSITE www.QNSEXpress.com and watch the streaming audio ZOOOM. Thanks alot WEBMASTERS! |
| Junior Quintanilla Middletown, NY commoncentz.com |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Of the few times I've had problems with my domain or hosting account, WebMasters has responded quickly and provided the answer I needed. I am very impressed with their support. |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| A special thanks to Linda Norton for doing such an amazing job on my website! Linda worked diligently to not only fix the aesthetics of my existing website, but also to add a dynamic component that made it so much better! Her dedication to making sure everything worked perfectly was so appreciated. She was responsive, communicative, and talented technically. Her customer service was excellent! I will seek out Linda again for future projects and will not hesitate to refer her to others! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| John DeSantis re-established my web site and linked another domain to it for me. I had made numerous incorrect edits on the other domain registrar site. Also, had added-and-deleted Secured.com SSL while Webmasters.com was processing my initial request. Support was just excellent. |
| Ben Nottingham Kingsport, TN pipingoffice.us |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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