Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| ssi-developer.net - LAHTI, - FINLAND |
| freevolve.com - SOMERSET, NJ USA |
| unicornfoundation.org - SAN TAN VALLEY, AZ USA |
| renlus.com - DULUTH, GA USA |
| doctorscare-prm.com - PISCATAWAY, NJ USA |
| apexremotemonitoring.com - PISCATAWAY, NJ USA |
| southpointestorage.com - ADDYSTON, OH USA |
| dolphinrealtynewport.com - NEWPORT, OR USA |
| turkishfilmfestival.org - ATLANTA, GA USA |
| barryfeldman.com - NEW YORK, NY USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| I was very impressed with the prompt reply I received as well as how quickly my problem was resolved. This promptness adds to the usefulness of this service, and has helped me feel more confident with my choice. |
| Erin T. Rhodes Fishers, IN erinsfurniture.com |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| the best service there is! look no further for your web hosting duties. webmasters has it down pat. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Had to make a tech support call last Thurs (8/13/09) regarding setting up our site to accept credit cards, a shopping cart and other ecommerce issues. C. Schmidt was the tech support rep that took my call, and she spent quite a bit of time with me, answering all of my questions and explaining all the scenarios. She was very patient and understanding of my lack of knowledge. I really appreciated the expert tech support. Great job! Thanks. |
| Leon Foust Bartlesville, OK adamsblvd.org |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| I am a web designer and after researching all the different hosting option for my first client a year ago I chose to recommend webmasters.com. I was not disappointed. Any issue was resolved within a couple of hours - nowhere near the 24hrs that you guarantee.
Since then i have recommended webmasters.com to another 7 clients and all comment on how pleased they are. You can rest assured that I will inform all my clients of the services that you offer for a MOST reasonable price! |
| Scott Hamilton South Lanarkshire, UK strathavengc.com |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.
Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively. I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour. I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent. Keep up the great work and the perfect customer service. Richard Collette |
| Richard Collette Beaumont, CA sbvc.us |
| Great service and excellent level of assistance...many thanks! |
| Katie Doelle Grosse Pointe, MI grossepointeboatclub.com |
| Thank you! What I thought would be a long and complicated procedure was done quickly and efficiently and your service personnel are always polite and helpful. There might be cheaper web hosts out there, but you get what you pay for. Thanks for real quality service. |
| Greg Bahlmann Chung Ho City, Taiwan wooomp.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| Support service is helpful. There was not much problems. But if I have, it was solved by support team very wuickly. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| I can't sing Paul Schultz's praises loudly enough. We have migrated to the new php7 server. Our migration was complicated by the number of sites we have and by the configuration of our directories and files.
I am a full-time volunteer for our non-profit organization, providing state-wide IT support. Because of the demands that would be placed on a volunteer, my IT friends had all advised me to avoid taking on the migration. They have also predicted it would fail. However, because of Paul, I am thrilled to say that my friends were 100% wrong! Consistently, Paul was knowledgeable, kind, patient, responsive, encouraging, and willing to teach me about server-side software as we went along. With Paul's support, the migration was completed with only a few minor issues - all of which were easily resolved. In the current world of IT support, it is unusual for a company to provide the opportunity for a support analyst to truly own the client's support request from beginning to end. Most often, you are handed off to whoever is next up. Paul was there with us every step of the way. Paul is a support ROCKSTAR and I can't say enough about how wonderful he has been to work with. What I can say is that webmasters is extremely fortunate to have someone of Paul's caliber on board. Many thanks to Paul for everything he has done to help us through the migration. Elizabeth |
| Elizabeth D hill Franklin, TN tndar.org |
| John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.
He may be the best person on your staff... Thank You Steve Nunnally NotJustWebsites.com Estero, FL |
| Steven, Nunnally St James City, FL fertilizeralternatives.com |
| Webmasters continues to impress with their value, and level of customer service (Thanks to Paul, especially for going above and beyond). I've hosted my sites here since 2003, and have just completed a very smooth migration to a new PHP7 server, and couldn't be happier. Onward and upward! |
| John Wohland Ottawa, Canada getyoursketch.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
