Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| heiditrotta.com - SOMERSET, NEW JERSEY USA |
| platereadyinc.com - TORONTO, ON CANADA |
| torchwoodndt.com - NEWCASTLE UPON TYNE, NORTHUMBERLAND UNITED KINGDOM |
| dglucklaw.com - NEEDHAM, MA USA |
| thecubestudio.com - JACKSONVILLE , FL USA |
| allied-engineers.com - BELMONT, NC USA |
| marxplaysets.com - SYRACUSE, NY USA |
| bugbeehomes.com - LINCOLN, NEBRASKA USA |
| diversearts.org - AUSTIN, TX USA |
| bobmagill.com - GIBSONIA, PA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Thank you! What I thought would be a long and complicated procedure was done quickly and efficiently and your service personnel are always polite and helpful. There might be cheaper web hosts out there, but you get what you pay for. Thanks for real quality service. |
| Greg Bahlmann Chung Ho City, Taiwan wooomp.com |
| It's the best web service I ever tried! |
| Jeff Desgagné Quebec, Canada troisiemeoeil.ca |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| Quick response and excellent resolution of technical issues (one that I caused!). |
| Cliff Reiss Riverview, FL dancergram.com |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| J Harrington was great, helped me find a good solution to my problem, was very precise and to the point. I am very pleased with his service. Thanks so much! |
| Julio Foppoli Fayetteville, NC learnspanishliveonline.com |
| Thank you for the detailed work. I am very satisfied! |
| Jane Porter Edinburg, Va janeporterart.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| I've hosted with Webmasters for over 15 years. My migration to a new server and SSL went very smooth. If anything, I was the problem for taking so long to do 1 or 2 simple things! Highly recommend! |
| Melvin Hale Palm Springs, CA artistla.com |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| I have been using Webmasters.com services since early 2000- back then I was working in web development and had several clients hosting with their services.
I have continued to work with Webmasters.com as their service has stable uptime and their support has always been helpful in any problem, even my stupid questions ones. Would I recommend Webmasters.com? I did, I do and will continue to. |
| Michael Grimes Moorpark, CA mcftma.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| Thanks a lot for the prompt (and I mean Prompt) help and resolution to the problem. Always a great support and help from the Team!
Alex |
| Alex K Toronto, Canada korenyi.ca |
| I am very much impressed by the support and the services from webmasters.com team. I am going to refer you to my friends for their webhosting needs. Good job. |
| Murugappan Periyakaruppan Warren, MI warriorlacrosse.com |
| I was very impressed with the prompt reply I received as well as how quickly my problem was resolved. This promptness adds to the usefulness of this service, and has helped me feel more confident with my choice. |
| Erin T. Rhodes Fishers, IN erinsfurniture.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| I deal with several hosts, from the big $ to the "almost free"... you guys are by far the best of them all. |
| Peter Ehlert Encinitas, CA sdi-baja.com |
| Your service is more than excellent. I tell everybody. Well, the only two friends I have. =:^)
Seriously, everytime I have a question, you have an answer, quick! Thank You, again. |
| Colin Clarke Mount Pleasant, SC janiceeclarke.com |
| I've been a customer of Webmasters since 2003. I have dealt with other hosting companies during that time and I have to say that Webmasters is by far, without a doubt, several cuts above the competition. The service is seamless and trouble free. Their servers are super fast. The response time on tech support is immediate. They know what they are doing. Thank you Webmasters! |
| Kraig Bergeron Madison, IN igrafixx.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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