Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| russalgera.com - EAST AMHERST, NY USA |
| ssaasydney.net - BLAKEHUTST, NSW AUSTRALIA |
| server1.otgroup.us - RICHFIELD, NC USA |
| brianfox.us.fm - PITTSBURGH, PA USA |
| 1031taxfreesale.com - LARGO, FL USA |
| pamelagardneraia.com - EASTON, MD USA |
| nplfa.com - ALTADENA, CA USA |
| merchent.net - ISSAQUAH, WA USA |
| hotelamarea.com - LIPARI, -IT ITALY |
| aphyn.com - ZIHUATANEJO, GRO. MEXICO |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I like that you explain and allow me to attempt to resolve issue on my own before taking care of it yourself if I get stuck. You all are so quick and professional! thanks! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Paul is the best. I was going to have zoho host my email untill paul mentioned the he could get my email upgraded for me a no cost and would help me all the way. And he did.
Paul gave me excellent customer service Thanks again to Paul Jackie |
| jackie harden Ontario, CA remotetotes.com |
| The service here is always amazing! On Sunday night I was getting a 550 ftp error using Dreamwaver MX when I upload my files for a second time. I needed to determine what was going on to see if was a problem on my end or with protections on the server.
When I called, the first thing that was amazing, is that someone was there. The second thing that was amazing is the person that answered the phone was nice. And the third thing that was amazing is that the person was helpful! He took the time to try uploading my file to see if he could duplicate the problem. Ultimately, it worked fine for him. He called me back within ten minutes and gave me the results of his test which indicated the problem was on my side. I tried to ftp on my side with another program and was successful. His helpfulness pointed me in the direction to research known bugs with Dreamweaver MX. Although I have not been able to fix the problem, Dreamweaver user group does mention this problem. THANK YOU!!! |
| Michael Phillips Northboro, MA 3d-showcase.com |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Migration to a new server, modern OS, and PHP 7 went flawlessly, and rapidly. It could not have been better. |
| Tom Roberts Batavia, IL muonsinc.com |
| It's the best web service I ever tried! |
| Jeff Desgagné Quebec, Canada troisiemeoeil.ca |
| I help manage the website for a condo association, and when we needed a website I looked at a bunch of different options. While price was considered, one thing that got me, is that your company is a local Tampa area business, and being a condo in the Tampa area, I wanted to support local businesses.
Having used the service now for several years, I can say that I have been very happy with the quality of service and the quality of help/responses to my questions. The experience has been so good, that when my home (up here in the Orlando area) HOA was having issues, I offered to help them with their website and I said they should use webmasters. So I am now involved with to HOA/COA's and both now use you. thanks -brad |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| Very good service and your personal is really very nice and polite, one can easily note that they like what they do!. Chris did a job in undertanding our problem, although I couldn't have my issue sorted out promptly, but I understand that was not an easy task and on top of that, was at your rush hour.
A "good job" badge goes to Chris in understanding my Brazilian broken english!! First Class Service! |
| Ricardo Uhalde Indaiatuba, Brazil fai-brasil.com |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| I wish where was a way to rate you higher than excellent. You are truely Masters of the Web! Easy to understand fixes to my complex problems and quick responses. Can't get better than that. I am soooooo glad I am hosting with you!!! Thanks to everyone in your Support department...Absolutely wonderful -- Genius - Yup! |
| cheryl q Homestead, Fl cherylqproductions.com |
| Thanks!! |
| Veronica Martella Riverside, CT vekweb.com |
| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| I can't sing Paul Schultz's praises loudly enough. We have migrated to the new php7 server. Our migration was complicated by the number of sites we have and by the configuration of our directories and files.
I am a full-time volunteer for our non-profit organization, providing state-wide IT support. Because of the demands that would be placed on a volunteer, my IT friends had all advised me to avoid taking on the migration. They have also predicted it would fail. However, because of Paul, I am thrilled to say that my friends were 100% wrong! Consistently, Paul was knowledgeable, kind, patient, responsive, encouraging, and willing to teach me about server-side software as we went along. With Paul's support, the migration was completed with only a few minor issues - all of which were easily resolved. In the current world of IT support, it is unusual for a company to provide the opportunity for a support analyst to truly own the client's support request from beginning to end. Most often, you are handed off to whoever is next up. Paul was there with us every step of the way. Paul is a support ROCKSTAR and I can't say enough about how wonderful he has been to work with. What I can say is that webmasters is extremely fortunate to have someone of Paul's caliber on board. Many thanks to Paul for everything he has done to help us through the migration. Elizabeth |
| Elizabeth D hill Franklin, TN tndar.org |
| Thank you for your prompt reply to my email. The automated aspect of your service was not great (I received an urgent renewal notice by mistake) but the "human" service was speedy and professional. Thank you. |
| Carolyn Hart Richmond, Canada storytimestandouts.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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