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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
morphizm.com - SANTA MONICA, CA  USA
solanocemeteries.us - FAIRFIELD, CA  USA
decisionsoftware.com - AJAX, ON  CANADA
newcovschool.org - ARLINGTON, MA  USA
rdanalysis.com - ROCKVILLE, MD  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  newageks.com - DERBY, KS  USA
  rlcmitchell.org - WAHOO, NE  USA
  mind-b.net - MANALAPAN, NJ  USA
  menofrockwall.org - HEATH, TX  USA
  dawsoncowals.com - SARASOTA, FL  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
transstock.com - AVERBODE, B  BELGIUM
vesuviocoffee.com - MURRAY, KY  USA
retreathouse.org - NORTH EASTON, MA  USA
viiservices.com - BLYTHEWOOD, SC  USA
chkaa.com - ROCKVILLE, MD  USA
whrobinsoninc.com - HAMILTON, OH  USA
bodground.com - OTTAWA, ON  CANADA
moonremax.com - MCKEES ROCKS, PA  USA
mccmusic.com - LAS VEGAS, NV  USA
garcesfamily.com - TAMPA, FL  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
Support service is helpful. There was not much problems. But if I have, it was solved by support team very wuickly. Thank you.
Bilal Ekmekci
Gaziantep, Turkey
sarhas.com.tr
All my issues were addressed within minutes, awesome customer service!!
Ricardo Uhalde
Indaiatuba, Brazil
faster-informatica.com
I was helped immediately via email. Quickly and efficiently.
Paul Schultz helped me with everything. He was amazing!
Redirected my site for me.
Thanks Paul!
Amanda Crew
Los Angeles, CA
amanda-crew.com
You are doing good
I hope you continue to
Nawzad Medhat
scarborough, Canada
dengekan.com
There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability.
Joel Styer
Boyertown, PA
mivs.com
Received detailed answers to my questions within minutes from L. Stirling. Thank you!
John Hoover
Honolulu, HI
hawaiisfishes.com
Had a prompt and efficient response to my problem from Ryan G.
Thanks !!!
Ernesto Cuesta
Bethesda, MD
cubafil.org
thank you very much for all the assistance you provided us with our email issue.
brgds,
Erwin Melzer
Erwin Melzer
Kenner, LA
melcogroup.com
Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service.
Muhammad Hanif
Calgary, Canada
pegsol.com
John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!!
Tom G
Olivebridge, NY
karenkougar.com
My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about.
Denise Johnson
Elmhurst, IL
jpcpr.com
Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work!
Madhu Khemani
Ann Arbor, MI
growthstockanalytics.com
Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!!
Cheryl Q
Homestead, Fl
cherylqproductions.com
We are very happy with your service, price, and your support Thank You.
Khaled Abden
Kuwait, Kuwait
eurekaq8.com
Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.

J
Johann Thorsson
Tucson, AZ
thufa.net
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.

Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight.

I would recommend your services to others without hesitation.
Beth J Evans
Asheville, North Carolina
precisionacct.com
Thank you so very much for your help, walking me through the technical issues I was having with my 4 admin hosting control panel. Though I'm not very technically savy on the computer, you were very courteous and patient. Thank you for your outstanding service.
Brian Cizek
Huntington Beach. CA
aquahook.com
I appreciate the personal attention I receive whenever I have questions or concerns. Paul and the entire support staff is always professional and ready to offer solutions. I’ve been with Webmasters for over 20 years and have nothing but praise for their services.
Mike Gustin
San Tan Valley, AZ
dtroop.com
Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems.
Tom Roberts
Batavia, IL
muonsinc.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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