Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| signatureelectriccorp.com - CLEVELAND, OH USA |
| newcapitalfunding.net - DALLAS, TX USA |
| creditfax.ca - MONTREAL, QC CANADA |
| dtroop.com - SAN TAN VALLEY, AZ USA |
| z957fm.com - SPRINGDALE, AR USA |
| bostonhenry.com - AGUA DULCE, CA USA |
| telavivdiamondco.com - PORTLAND, OR USA |
| exithere.net - HOT SPRINGS, AR USA |
| 1031taxfreesale.com - LARGO, FL USA |
| isa-boutique.com - MIAMI , FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| You Guys are the bomb!. I wish developing this website could be my first priority right now because I can tell you guys would be right there with me on it every step of the way. For now, I'll have to make my living working hard at developing the skills and knowlege I hope to share on ArtProCafe.com one day...It's good to be motivated again to move forward expanding my career possibilities this way
I'm gonna do as much homework and studying up as I can before hand and try to not to harass you all with too many newbie questions. It's been a while for me and webwork, but I'm not exactly a total babe in the woods. Webmasters.com's massive yet simply configured feature set has my head spinning with the posibilities. I just can't friggin wait..... errr back to the bread and butter work for now.. I'll be on it sooner than L8ter! |
| John R Wohland Hauppauge, NY artprocafe.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| I have been hosting my company geoloil.com for more than 15 years now with you.I am extremely pleased with Webmasters.com services. In all those years I have never had a safety breach. And believe me, many hackers have tried so.Their support experts are really diligent, knowledgeable, and fast. Thanks,
Oscar Gonzalez, P. Geoph. President, GeolOil LLC http://geoloil.com |
| Oscar Gonzalez Calgary, Canada geoloil.com |
| I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have. |
| cheryl q Homestead, Fl cherylqproductions.com |
| For people like me and my customers who are so impatient, you guys are always helpful and swift with coming out with solutions. I really appreciate your quality service. Thanks, Hiroshi |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Excellent would be an understatement by far. I have been a webmaster since 1995 and as soon as I found the hosting on this site I never looked back. I have signed up over 150 clients in the last 2 years alone. When I decided to start my own online community site there was only one choice! Webmasters.com
I Live, Breath, Eat Webmasters.com's services. Makes my job easy especialy when I get the common question. "Where should I get my webhosting from?" Consistantly everytime for every situation its Webmasters.com Thanks for everything guys! |
| Justin Holt Ottawa, Canada localart.ca |
| We have been a client since August 2006. We lost our entire offices (and more) after hurricane Katrina in 2005. The initial support to get us back on line, the ongoing help the few times we have needed it have been exceptional. I cannot recall one instance where our questions where not answered within minutes or technical issues (more our doing) resolved within that day of within 24 hours! We are a small software company primarily engaged in International Trade so understand and value top notch technical support when required and ongoing performance 24/7/365.
We highly recommend Webmasters.com and are highly satisfied clients! Erwin B. Melzer President. www.melcogroup.com & oasis-web.net |
| Erwin Melzer METAIRIE, LA melcogroup.com |
| I just transferred my domain to Webmasters, and your friendly support staff went above and beyond to make the transition easier. Their help was amazing.
Not only did they assist with the transfer, they set up the SSL certificate for me without even being asked! I highly recommend Webmasters. Thanks for all your assistance. Jen. |
| Jen Culham Texas City, tx thinkchangecounseling.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| I'm a test.
Yep |
| Fred Frogger Anytown, FL ix4.com |
| Paul is amazing! Thanks! |
| Jose Perez San Juan, Puerto Rico paradondevoy.com |
| I was very impressed with the prompt reply I received as well as how quickly my problem was resolved. This promptness adds to the usefulness of this service, and has helped me feel more confident with my choice. |
| Erin T. Rhodes Fishers, IN erinsfurniture.com |
| I would like to submit this recommendation of Leann Schmidt as one of the best customer support individuals I have experienced in the world of web development. I develop websites full time and work with a variety of personalities and levels of competence in the support field. Leann is excellent. I enjoy talking with her as she is down to earth, thorough and professional.
I have several clients that I have sent to Webmasters. When I have a problem with any of my client's websites, I go to Leann as much as possible for her knowledge of troubleshooting - she works fast and handles problems well. Leann is the primary reason I continue to use Webmasters as a hosting provider. |
| Brandon Boyd Oswego, IL boydcreative.com |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| You folks always do a wonderful job! The website is always up and running. Service is great, no matter how small or big the jam I get myself into - you folks can always help me out and very quickly! Thanks again! |
| Denise M Las Vegas, WA shadowboxmedia.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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