Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| retreathouse.org - NORTH EASTON, MA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| tournapavalley.com - NAPA, CA USA |
| w4gr.net - LAWRENCEVILLE, GA USA |
| whistlergravitylogic.com - SQUAMISH, BC CANADA |
| matajeralsaudia.com - JEDDAH, - SAUDI ARABIA |
| danceofthedragonfly.com - AZALEA, OR USA |
| ellisautogroup.com - PROVO, UT USA |
| fickel-usa.com - HOLLAND, MI USA |
| llumina.com - TAMARAC, FL USA |
| s106test.com - ANYTOWN, FL USA |
| techpro.ms - KENTFIELD, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| I highly recommend them....I have been there for four years now and I have never had a problem
Josh’s site has never been for a technical problem I have never lost anything there....... I have tried other sites and have lost my memorial pages have many months of down time. that has never happened here. there tech support is above and beyond reproach.....I highly recomend their services. Monika Hedglin |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| I was going out of town for July 4th holidays and could not get the autoresponder working. I needed to notify customers I would be away for a week. It was after 5:00PM and the weekend had started. I sent a request for help and within 5 minutes I had a response and I was ready to start my vacation, worry free. Thanks Webmasters.com! Excellent support, and very fair prices..I have been a customer for over 3 years strong... |
| Paul Quincey Orlando, FL rossdatasys.com |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I have been hosting my company geoloil.com for more than 15 years now with you.I am extremely pleased with Webmasters.com services. In all those years I have never had a safety breach. And believe me, many hackers have tried so.Their support experts are really diligent, knowledgeable, and fast. Thanks,
Oscar Gonzalez, P. Geoph. President, GeolOil LLC http://geoloil.com |
| Oscar Gonzalez Calgary, Canada geoloil.com |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| Just a few words, this is great! Thank you. |
| Jose Boublil Orlando, FL cyber-contact.com |
| Everytime I have a problem or question, I get an immediate response.Your client service team is great (and very patient too :-) Thanks! |
| Bernadette van der Vliet Cheyenne, WY bmtdesign.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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