Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| 314tech.com - CHEYENNE, WYOMING USA |
| treasureranch.com - COLUMBUS, TX USA |
| sfp21.net - KANSAS CITY, MO USA |
| scottpattondesign.com - WOODLAND HILLS, CA USA |
| platereadyinc.com - TORONTO, ON CANADA |
| shuf.net - FOREST HILLS, NY USA |
| kc-colton.com - MINOO, OSAKA JAPAN |
| myhillwood.com - MONTGOMERY, AL USA |
| hunziker-geneva.ch - GENEVA, GE SWITZERLAND |
| pjwrg.com - PHILADELPHIA, PA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I'm not an expert at DNS settings and web domains at all. But, I host an area on Webmasters.com with a few domains to learn a lot about web site programming and to service a small Internet Community of Interest.
THANK YOU Webmasters.com for consistently helping me very quickly with every service question and help I need. You have ALWAYS pointed me in the right direction -- very clearly -- to achieve my goals and make things happen in my COI. Regards, Jerry Thompson Texas, USA |
| J Thompson Castroville, TX paxlair.biz |
| Migration to a new server, modern OS, and PHP 7 went flawlessly, and rapidly. It could not have been better. |
| Tom Roberts Batavia, IL muonsinc.com |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| I have been hosting my company geoloil.com for more than 15 years now with you.I am extremely pleased with Webmasters.com services. In all those years I have never had a safety breach. And believe me, many hackers have tried so.Their support experts are really diligent, knowledgeable, and fast. Thanks,
Oscar Gonzalez, P. Geoph. President, GeolOil LLC http://geoloil.com |
| Oscar Gonzalez Calgary, Canada geoloil.com |
| Fast and competent. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| I have been using Webmasters for several years for 2 different HOA's/COA's. They have always answered my questions/concerns quickly.
The ROI I get for the assoications I help support with, is Invaluable. I would recommend them for a Wordpress hosting need. |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| Always great support! |
| Camilo Wartenberg Pembroke Pines, FL districalc.com |
| Cherie was great! I was really in a bind and she fixed the problem and got me up and running again in no time!!!! Thanks so much! |
| Kelly Krolik Mass City, MI bilers.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| I've been using Webmasters.com for my website and
primarily email for almost 20 years. I couldn't ask for better support when i need it. I've been a happy customer. |
| Rich Carpenter Weldona, CO theriverbottom.com |
| Thanks for the prompt response to my problem report. |
| Ernesto Cuesta Bethesda, MD philat.com |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| I had a concern about the latest worm that is wrecking havoc on websites worldwide since october 8th 2009 and C. Schmidt of the Client Services team provided with an excellent eplenation about what can be done against it and how to prevent future variaties of such therats. In short: did a great job to put my fears to rest!! Thanks!! |
| Marcus DeMaaijer Willemstad, Netherland Antilles curacaowildlife.com |
| Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra |
| Sandra Bruner Bokeelia, FL physiologymodels.info |
| I can't thank you enough, Webmasters.com support team. You've been awesome! Your immediate responses, technical skills, and patience helped me through a challenging time with my website. I especially appreciated the kindness and expertise exhibited by Paul Schultz and Ryan. You both are a tremendous asset to Webmasters and I am so grateful for all of your help! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier. |
| Peter Fales Naperville, IL loveandjustice.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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