Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| itswny.com - WEST SENECA, NY USA |
| postcard.org - SAN FRANCISCO, CA USA |
| mccrecords.com - LAS VEGAS, NV USA |
| cwords.com - TAMPA, FL USA |
| designerhairstudiollc.com - LINCOLN, NE USA |
| deckerfoundation.org - TAMPA, FL USA |
| freddiewyndhamyoga.com - MINEOLA, NY USA |
| winnersrun.com - BONGAREE, QLD AUSTRALIA |
| calm-waters.com - LANCASTER, OHIO USA |
| ibew2337.org - TATUM, TX. USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Webmasters has excellent customer service. You feel like you are communicating with someone who understands your issue and knows how to fix it. Paul Schultz in particular was extremely helpful and responsive during a recent conversion. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| I just wanted to take a moment and say thanks to Sherri, and Tammy. I was panicked when my domain name had been taken and held for over 45 minutes with bulk register's so called "customer service". I thought I would take a chance and contact Sherri again who pointed me in the right direction. You are a small business owner's dream - - efficient, responsive, willing AND ABLE to serve! Thank you so much! |
| Annette Saldana Granger Tampa, FL annettegranger.com |
| Ok |
| Marco Vittorio Maria Molteni Agno, Switzerland marmosoft.ch |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| It's difficult to explain why do we feel completely satisfied with Webmasters.com services. It could be maybe because:
- They always reply / fix issues and doubts in minutes - Their charges are absolutely right - We never had an "out of service" problem in 4 years In fact we rely on their service when we offer service to very important IT integrators and Telecommunication service operators. |
| Alberto Villar Madrid, Spain vidactive.com |
| Chris was very patient especially when the computer did not act right and sending PDF file when my computer did not print out the text although it was not converting it the second time to allow it to print . Pleas allow this service to help customers. Thank you. |
| wayland moore jr Boca Raton, FL waylandmoorefromtheheart.com |
| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| Fast and competent. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I really apreciate your service, it is quick, user frendly and a very good tech support. |
| Mathieu Gendreau Kelowna, Canada runefr.com |
| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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| Patty Crowe Arlington, VA richerresourcespublications.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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