Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| deacto.com - AWESOMEVILLE, AL USA |
| tonydesales.com - PALO ALTO, CA USA |
| thestacygroup.com - GEORGETOWN, TX USA |
| colbymay.us.fm - MCDONALD, PA USA |
| richardahill.org - HOLLISTON, MA USA |
| suzannejacobslipshaw.com - WATERFORD, MI USA |
| boughton.net - HERNDON, VA USA |
| artistla.com - PALM SPRINGS, CA USA |
| cherylqproductions.com - DAVIE, FL USA |
| spokanecenter.com - SPOKANE, WA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service. |
| Bryce Wilson Loogootee, IN brycewilson.net |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| Cherie was incredibly helpful and patient with me today that she deserves a Nobel Peace Prize AND a Congressional Medal of Honor. Thanks webmasters and Cherie, for all of your time and advice. |
| Jeremy Brown Long Island City, NY resetmusic.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| You provide the best service, quick response times and always informative answers. I use email the most to contact support, and I have always been satisfied with the quality of answers received. I wish all my clients used your hosting service. |
| Karin Ellison Billings, MT soaringeagle.org |
| The service at Webmasters is second to none! EVERY issue that I have ever had has been answered by the courteous tech support and resolved in minutes. I have already referred two of my clients/friends to Webmasters and I am confident that they are happy too. |
| Michael Sweeney Kingston, Canada canadas-best.com |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Paul Schultz, 2nd level support, assisted me in migrating my domain from another host to Webmasters. His assistance was prompt, patient, kind, knowledgeable, helpful, and accurate. It was a pleasure working with him. He represents your company admirably. |
| Vance Fisher Anytown, FL ix4.com |
| The service here is always amazing! On Sunday night I was getting a 550 ftp error using Dreamwaver MX when I upload my files for a second time. I needed to determine what was going on to see if was a problem on my end or with protections on the server.
When I called, the first thing that was amazing, is that someone was there. The second thing that was amazing is the person that answered the phone was nice. And the third thing that was amazing is that the person was helpful! He took the time to try uploading my file to see if he could duplicate the problem. Ultimately, it worked fine for him. He called me back within ten minutes and gave me the results of his test which indicated the problem was on my side. I tried to ftp on my side with another program and was successful. His helpfulness pointed me in the direction to research known bugs with Dreamweaver MX. Although I have not been able to fix the problem, Dreamweaver user group does mention this problem. THANK YOU!!! |
| Michael Phillips Northboro, MA 3d-showcase.com |
| I help manage the website for a condo association, and when we needed a website I looked at a bunch of different options. While price was considered, one thing that got me, is that your company is a local Tampa area business, and being a condo in the Tampa area, I wanted to support local businesses.
Having used the service now for several years, I can say that I have been very happy with the quality of service and the quality of help/responses to my questions. The experience has been so good, that when my home (up here in the Orlando area) HOA was having issues, I offered to help them with their website and I said they should use webmasters. So I am now involved with to HOA/COA's and both now use you. thanks -brad |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| I have been using Webmasters.com services since early 2000- back then I was working in web development and had several clients hosting with their services.
I have continued to work with Webmasters.com as their service has stable uptime and their support has always been helpful in any problem, even my stupid questions ones. Would I recommend Webmasters.com? I did, I do and will continue to. |
| Michael Grimes Moorpark, CA mcftma.com |
| Heather was amazing today in assisting with the upload of IHS's new website. Great job!!! |
| Sal Power Hillsborough, NJ ihs-nj.com |
| I've been with Webmasters for over 20 years (just about their beginning, I think). I've had a few dealings with support over the years and have had excellent and prompt responses and service from them every time.
They are great to work with and I intend to stay with them. |
| Mike Lowe Anchorage, AK mlowe.com |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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