Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| retreathouse.org - NORTH EASTON, MA USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| exfamily.org - OKLAHOMA CITY, OK USA |
| paxlair.biz - CASTROVILLE, TX USA |
| facultyemail.com - ENGLEWOOD, NJ USA |
| raddbuilders.com - PLANT CITY, FL USA |
| marialeone.com - SAN FRANCISCO, CA USA |
| shellbackdon.com - NEWPORT BEACH, CA USA |
| itswny.com - WEST SENECA, NY USA |
| couperus.org - LOS ALTOS HILLS, CA USA |
| bravewolf.com - CAMPBELL RIVER, BRITISH COLUMBIA CANADA |
| raynar.com - LOCK HAVEN, PA USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| Webmasters, I can't thank your team enough for all their help! I am a VERY small business owner with enough technical expertise to be dangerous. I decided to re-launch my WordPress Website with WooCommerce Storefront, a WooCommerce Theme and a bundled PlugIn Package. How difficult could that be??? Well if I weren't hosting with Webmasters, it would have been a disaster. But you walked me through what I needed to do to move to an Apache 2 server and reset my PHP settings. All I had was the "white screen" with error messages that your techncial staff interpreted for me and gave me the documentation to follow. We did it together!!! Thank you WebMasters for taking it one step at a time and your encouragement! In fact, one of the support notes said "You are almost there!" which was a great encouragement to me!!!! Many thanks for all your help!!!!!!!
Best, Jenifer Slocum Coeurisma President & Founder |
| Jenifer Slocum Gulfport, FL coeurisma.com |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| You Guys are the bomb!. I wish developing this website could be my first priority right now because I can tell you guys would be right there with me on it every step of the way. For now, I'll have to make my living working hard at developing the skills and knowlege I hope to share on ArtProCafe.com one day...It's good to be motivated again to move forward expanding my career possibilities this way
I'm gonna do as much homework and studying up as I can before hand and try to not to harass you all with too many newbie questions. It's been a while for me and webwork, but I'm not exactly a total babe in the woods. Webmasters.com's massive yet simply configured feature set has my head spinning with the posibilities. I just can't friggin wait..... errr back to the bread and butter work for now.. I'll be on it sooner than L8ter! |
| John R Wohland Hauppauge, NY artprocafe.com |
| I have been using Webmasters.com services since early 2000- back then I was working in web development and had several clients hosting with their services.
I have continued to work with Webmasters.com as their service has stable uptime and their support has always been helpful in any problem, even my stupid questions ones. Would I recommend Webmasters.com? I did, I do and will continue to. |
| Michael Grimes Moorpark, CA mcftma.com |
| I initiated a ticket with a small issue keeping me from working. Webmasters went the distance and overhauled my entire system. Like taking your car to the mechanic for a wobble and ending up with a new engine, suspension and all. Thanks, you guys. |
| Jeff Stephani Findlay, Ohio calm-waters.com |
| Give Paul Schultz a promotion. Quick Quick Quick response. Good attention to detail. Problem solved in a snap.
Many Thanks, Harvey |
| Harvey Glick Worthington, OH glick.net |
| I am a web designer and after researching all the different hosting option for my first client a year ago I chose to recommend webmasters.com. I was not disappointed. Any issue was resolved within a couple of hours - nowhere near the 24hrs that you guarantee.
Since then i have recommended webmasters.com to another 7 clients and all comment on how pleased they are. You can rest assured that I will inform all my clients of the services that you offer for a MOST reasonable price! |
| Scott Hamilton South Lanarkshire, UK strathavengc.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| We want to thank you for being so understanding when our renewal notice for November 2004 went unanswered for over 30 days. We have since cleared up the problem, and will keep on top of it from now on. Thanks for not taking down our site while we were being stupid.
Your hosting services are great! We have 2 websites hosted with you and hope to continue well into the future. |
| Richard Nodine Benicia, CA beniciacvhoa.com |
| The support team at Webmasters.com has been consistently quick to respond to questions and to resolve issues.
Satisfied Customer is us! I recommend Webmasters.com highly. |
| S. Nacar Cranston, RI ridar.org |
| Working with another service provider for a custom shopping cart, and webmasters promptness to addressing the issues we are having is refreshing. As we work through the custom cart, roadblocks are removed within minutes after sending a request. |
| Mark Moss Ridgewood, NY harischschools.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| I would like to submit this recommendation of Leann Schmidt as one of the best customer support individuals I have experienced in the world of web development. I develop websites full time and work with a variety of personalities and levels of competence in the support field. Leann is excellent. I enjoy talking with her as she is down to earth, thorough and professional.
I have several clients that I have sent to Webmasters. When I have a problem with any of my client's websites, I go to Leann as much as possible for her knowledge of troubleshooting - she works fast and handles problems well. Leann is the primary reason I continue to use Webmasters as a hosting provider. |
| Brandon Boyd Oswego, IL boydcreative.com |
| I have had my website for few years. My friend told me about Webmasters.com and I was surprised. They are providing the best service and also the best price. How is it possible? I don't know but I can tell that I am very satisfied with the company and everything works 100%. The uptime is very good and if I have any questions, they answer it most of the time within 10 minutes. I encourage everybody to turn their business to Webmasters.com because it simply is worth it. |
| Gudmundur Karl Einarsson Reykjavik, Iceland gudmundurkarl.com |
| I always get a prompt resolution to my issues. Staff is professional and understanding of my concerns. |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
