Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| sergneri.net - PETALUMA, CA USA |
| superpchelp.com - SUMNER, WA USA |
| woodfirestakehurrey.net - WELLINGTON, FL USA |
| spacemoose.us - COLUMBIA, MD USA |
| phil.us.vu - TAMPA, FL USA |
| curranthomas.com - WESLEY CHAPEL, FL USA |
| luckylamons.com - OK, 73083 USA |
| pritchettssmallpets.com - MARIETTA, SC USA |
| stevejunefineart.com - SAN CLEMENTE, CA USA |
| ihs-nj.com - BRANCHBURG, NJ USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| I've used your services on and off since probably around 2004/2005ish. I switched once, because I was given a great promotional offer; leaving was a mistake! I'd rather have EXCELLENT service, and a steady price that I know won't change, and I don't think has for the last 17 years...WOW!
And I haven't even mentioned their support yet! Their support is nothing short of incredible! I'm usually given an answer within hours, IF NOT minutes. In the last 17 years, there's only been maybe once or twice when it took a few days to get an answer. And the one time I know, was after a major upgrade, and I wasn't familiar with some of the changes - so Paul took the time to explain some questions I had, in much greater detail than he probably had to. Thank you, WEBMASTERS! |
| Troy Buffum Grinnell, IA bowladrome.com |
| You are the most professional hosting service I have ever come across. Just cannot think of anything extra to desire for. |
| Kunhock Koo Bandar Seri Begawan, - teamlibrary.com |
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| Support is amazing with fast and knowledgeable staff. Hosting plan is chock full of goodies to use and the price is perfect. Thumbs up to you guys! |
| Tim Fancher Monmouth, IL unimatrix01.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| Outstanding service would really be a better choice, they are that good. For about 18 years I have been dealing with pretty much the same people, they know their systems. Recently I had a small issue with FTP and Ryan resolved it right away after a single email. It really is a nice to be able to work with the same people year after year. Of the dozens of web hosting companies I have worked with, Webmasters BY FAR has the best support. |
| Joel Styer Boyertown, PA mivs.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| I'm very very happy with the service I received from your team (and Paul)! I'm also extremely grateful for all of the quick responses and assistance I received from your company to help me transfer over my domain and set everything up! The customer service is simply EXCELLENT!
And not only were you quick to respond to my questions and point me in the right direction each time, you also went above-and-beyond to make me a very happy client :) Specifically, I was not able to figure out how to move all my old website data into your servers and basically re-create my website from when it was hosted on wordpress.com. You did it for me and I couldn't be happier! My clients are also much happier now that they can book on my site and things are running smoothly again! Kudos to you and your team and thank you so so much!!! - Chris |
| Chris Dion Ottawa, Canada bodground.com |
| Wow! That was an extremely fast resolution to my problem of my read emails and 2 folders disappearing. Thanks much! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Excellent service.... I love the way u guys silently keep on adding more features. The customer service is great too, thanks a lot.
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| Muhammad I. Hanif Calgary, Canada pegsol.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| I am very impressed with support at Webmasters. I received a reponse that answered my question and resolved my problem within a few hours of submitting my issue on their site, and on a Saturday! |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| Cherie was incredibly helpful and patient with me today that she deserves a Nobel Peace Prize AND a Congressional Medal of Honor. Thanks webmasters and Cherie, for all of your time and advice. |
| Jeremy Brown Long Island City, NY resetmusic.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| Everytime I have a problem or question, I get an immediate response.Your client service team is great (and very patient too :-) Thanks! |
| Bernadette van der Vliet Cheyenne, WY bmtdesign.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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