Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| prazuch.net - ALGONQUIN, IL USA |
| alexanderexhibit.com - KENT, WA USA |
| vidactive.com - BARCELONA, - SPAIN |
| retinaandmacula.com - BONITA SPRINGS, FL USA |
| naplesairportshuttle.com - BONITA SPRINGS, FL USA |
| intelmas.com - LOS MANZANOS, HIDALGO MEXICO |
| rdanalysis.com - ROCKVILLE, MD USA |
| auroracineplex.com - ROSWELL, GA USA |
| eurekaq8.com - KUWAIT, - KUWAIT |
| machoman.com - SEMINOLE, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Quick response and excellent resolution of technical issues (one that I caused!). |
| Cliff Reiss Riverview, FL dancergram.com |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Thank you Curran, you really helped me out! Above and beyond the call of duty. I really appreciate the awesome service! |
| Kelly Krolik Mass City, MI bilers.com |
| I've used your services on and off since probably around 2004/2005ish. I switched once, because I was given a great promotional offer; leaving was a mistake! I'd rather have EXCELLENT service, and a steady price that I know won't change, and I don't think has for the last 17 years...WOW!
And I haven't even mentioned their support yet! Their support is nothing short of incredible! I'm usually given an answer within hours, IF NOT minutes. In the last 17 years, there's only been maybe once or twice when it took a few days to get an answer. And the one time I know, was after a major upgrade, and I wasn't familiar with some of the changes - so Paul took the time to explain some questions I had, in much greater detail than he probably had to. Thank you, WEBMASTERS! |
| Troy Buffum Grinnell, IA bowladrome.com |
| Ryan and Paul rocked again -- first rate! |
| gary b San Diego, CA gballard.net |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| Thanks for all the excellent help and service! |
| V. Porter San Francisco, CA vporter.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| We have hosted with you for nearly 10 years now. Must say you are terrific. Everything just runs flawlessly. We rarely have had to open any tickets. And even those are attended to almost instantaneously.
Please keep up the outstanding work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!! |
| Tom G Olivebridge, NY karenkougar.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| To Paul Schultz:
As you know, we have been hosting all our websites with you since 2002. I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days! As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do. Thank you so much for everything you do for us, it really is appreciated! John Prudence. Artyfacts Canada |
| John Prudence Calgary, Canada rtfx.ca |
| I very much appreciate your providing support in the evenings, and not having to wait until 8 am the next day to get help. |
| Dr. Paula Burch Houston, TX pburch.net |
| Cherie was incredibly helpful and patient with me today that she deserves a Nobel Peace Prize AND a Congressional Medal of Honor. Thanks webmasters and Cherie, for all of your time and advice. |
| Jeremy Brown Long Island City, NY resetmusic.com |
| I am a web designer and after researching all the different hosting option for my first client a year ago I chose to recommend webmasters.com. I was not disappointed. Any issue was resolved within a couple of hours - nowhere near the 24hrs that you guarantee.
Since then i have recommended webmasters.com to another 7 clients and all comment on how pleased they are. You can rest assured that I will inform all my clients of the services that you offer for a MOST reasonable price! |
| Scott Hamilton South Lanarkshire, UK strathavengc.com |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| Excellent, very friendly, patient and helpful support! It's nice that at Webmasters, they are still people to talk to. Keep up the good work and thanks to you personally, Mr. Schultz. |
| Oliver Schneider long island city, ny djreset.com |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Heather was amazing today in assisting with the upload of IHS's new website. Great job!!! |
| Sal Power Hillsborough, NJ ihs-nj.com |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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