Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| retreathouse.org - NORTH EASTON, MA USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| cpf.pe - LA VICTORIA, LIMA PERU |
| warriorway.net - BRISBANE, QLD AUSTRALIA |
| nelliganinsulation.com - LYNCHBURG, VA USA |
| nudists.org - MAITLAND, FL USA |
| africanchildinfo.net - ADDIS ABABA, AA ETHIOPIA |
| oldflutes.com - PASADENA, CA USA |
| gradesgardens.biz - MIAMI, FL USA |
| aphyn.com - ZIHUATANEJO, GRO. MEXICO |
| logic-sculptor.com - ADELAIDE, SOUTH AUSTRALIA AUSTRALIA |
| salwhanna.com - HUNTINGTON BEACH, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| I have recently transferred a couple of domains and 3 websites to Webmasters.com. Naturally, there were a number of configuration adjustments that needed to be made during the switch; most I could do myself through the comprehensive control panel, some required adjustment by support staff and one looked to be impossible. However, the support staff were extremely helpful throughout and John DeSantis in particular was nothing short of tenacious in his work to solve the problem. Through his and their hard work the impossible was made possible and my 3 sites and 2 email domains are up and running better than ever. I shall be actively recommending webmasters to anyone who'll listen! |
| Rich Bouchard St Saviour, United Kingdom wickedwhistler.com |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| You are doing good
I hope you continue to |
| Nawzad Medhat scarborough, Canada dengekan.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| John DeSantis re-established my web site and linked another domain to it for me. I had made numerous incorrect edits on the other domain registrar site. Also, had added-and-deleted Secured.com SSL while Webmasters.com was processing my initial request. Support was just excellent. |
| Ben Nottingham Kingsport, TN pipingoffice.us |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| Fast, reliable, great service, thanks! |
| Veronica Martella West Hartford, CT vekweb.com |
| It's difficult to explain why do we feel completely satisfied with Webmasters.com services. It could be maybe because:
- They always reply / fix issues and doubts in minutes - Their charges are absolutely right - We never had an "out of service" problem in 4 years In fact we rely on their service when we offer service to very important IT integrators and Telecommunication service operators. |
| Alberto Villar Madrid, Spain vidactive.com |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| Great provider. Been with them for years. Amaxing service for the few times ive ever needed assistance. Great job!! |
| Darryl Macarthur Thunder Bay, Canada blanket-media.com |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| On Jan 17th, I sent an inquiry and received a helpful answer immediately. In the past I've called for support and received excellent service. Great support for a company with such great pricing. |
| Bryan Lesseraux Mineola, NY marklesseraux.com |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| I've been with you nearly ten years, and have had only about 20 help requests, and you've come through with flying colors in nearly every case. I've had to "scale back" like many other companies, but your Add-on domains have helped me do this. You keep a customer, and I can afford to stay in business. A win-win situation. Thanks for being there. |
| Robert Andrews Phoenix, AZ digithall.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
