Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| gallivan.net - HOLLISTON, MA USA |
| sredmond.com - GUILFORD, VT USA |
| clubjulian.com - PITTSBURGH, PA USA |
| leighscove.com - PRAIRIEVILLE, LA USA |
| repasalo.com - SAN JUAN, PR USA |
| getyoursketch.com - OTTAWA, ON CANADA |
| nf6x.net - RIVERSIDE, CA USA |
| thompsonmachine.net - PANACEA, FL USA |
| kinberg.net - LIPARI , ME ITALY |
| swingmechanics.com - LAWRENCEVILLE, GA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Thank you for your quick response in solving the disk quota issue. Much, much appreciated. |
| elegant brain Buffalo, NY elegantbrain.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| The service at Webmasters is second to none! EVERY issue that I have ever had has been answered by the courteous tech support and resolved in minutes. I have already referred two of my clients/friends to Webmasters and I am confident that they are happy too. |
| Michael Sweeney Kingston, Canada canadas-best.com |
| Webmasters is the best! They have been so helpful throughout the years I have done business with them. Always willing to go above and beyond! |
| Roffie Ensey Willis, TX advanceministries.org |
| A few problems to start, but everything was resolved and I'm very satisfied... as always! |
| Rod Jordan Ft. Walton Beach, FL neilhooker.net |
| I was going out of town for July 4th holidays and could not get the autoresponder working. I needed to notify customers I would be away for a week. It was after 5:00PM and the weekend had started. I sent a request for help and within 5 minutes I had a response and I was ready to start my vacation, worry free. Thanks Webmasters.com! Excellent support, and very fair prices..I have been a customer for over 3 years strong... |
| Paul Quincey Orlando, FL rossdatasys.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| That is right!! your service is XXX! |
| Harry Truong Las Vewgas, NV resortsusa.net |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| We (Organizig Incorporated) simply want to say thank you for being the company that you are who thrives off customer feed back. You have demonstrated exceptional and beyond recognition over 200% service to your customers, us (Organizig Incorporated) in particular. We have purchased multiple Domains and Hosting account with you and is very pleased in doing so. What makes the relationship exceptional is that, the management of the Domain and Hosting accounts from purchase, set up, to management, is so user friendly. Also, the price to do business with you is beyond non beatable with other high and expensive Web Domain & Hosting business. In this day of age, we need the user friendliness and inexpensive services. Keep up the good work, and continue to build up on top of what you already have… the best Web hosting business around. |
| Lonale Stewart Auburn Hills, MI organizig.com |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| Great provider. Been with them for years. Amaxing service for the few times ive ever needed assistance. Great job!! |
| Darryl Macarthur Thunder Bay, Canada blanket-media.com |
| Thank you, You helped us though it all. |
| David Adcock Buford, GA gars.org |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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