Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| andrewmelling.com - MISSISSAUGA, ON CANADA |
| freevolve.com - SOMERSET, NJ USA |
| trifectamedals.com - GLEN BURNIE, MD USA |
| hadbrotoys.com - WATSONVILLE, CA USA |
| radiantheart.com - BERKELEY, CA USA |
| bravewolf.com - CAMPBELL RIVER, BRITISH COLUMBIA CANADA |
| afabstudio.com - NASHVILLE, TN USA |
| trojanboats.net - POMPTON PLAINS , NJ USA |
| conggiaovietnam.net - HOUSTON, TX USA |
| oldflutes.com - PASADENA, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol" Is there a way to work around this? |
| George Gingerelli Henderson, NV gingerelli.com |
| I've had a couple of issues with email in the past year and each time the support team responded quickly in seeking a resolution. Much appreciated. |
| Dale Mitchell Harrison, TN announcerboy.net |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| I have been using Webmasters for several years for 2 different HOA's/COA's. They have always answered my questions/concerns quickly.
The ROI I get for the assoications I help support with, is Invaluable. I would recommend them for a Wordpress hosting need. |
| Bradley Smith Clearwater, FL sandkeyclub.org |
| Thanks for all the excellent help and service! |
| V. Porter San Francisco, CA vporter.com |
| Webmasters.com is awesome I have tried several places to build my memorial site to my son who was murdered at the age of 18 the sites go down quite often because of spammers have often times off color advertisements but I have been with webmasters,com for about three or four years now and can honestly say I have never ever had a problem here.
thank you so much Webmasters.com |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| I would like to thank Mr. John DeSantis from the Support department at Webmaster for your kind help and support to solve my problem.
I am 12 hours far by plan from you but you realy make no destance between my country Jordan and yours USA . Thank you for being so pationt to help me in solving my problem with the https. I always recomend your webmaster and will always do that. Thank you so much. Charl Twal Owner of Mariam Hotel |
| Charl Al Twal Madaba, Jordan mariamhotel.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| I've hosted with Webmasters for over 15 years. My migration to a new server and SSL went very smooth. If anything, I was the problem for taking so long to do 1 or 2 simple things! Highly recommend! |
| Melvin Hale Palm Springs, CA artistla.com |
| Recently I had a problem with accessing my databases. It turned out to be one of those problems that was so simple I was overthinking it. The guys at Webmasters.com never treated me stupid or got tired of my rudimentary questions. After the light turned on "bing!" I was thankful I had my account at Webmasters.com. They provide great services. My favorite thing is that they answer my emails so quickly. Service like that is very hard to find. Great job guys! |
| Mike Childress Spokane, WA xaraya101.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
