Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| anconainsurance.com - LOS ANGELES, CA USA |
| prodocsol.com - CASPER, WY USA |
| bodground.com - OTTAWA, ON CANADA |
| gerotte.com - NEW YORK, NY USA |
| kidevents.com - AUSTIN, TX USA |
| naplesairportshuttle.com - BONITA SPRINGS, FL USA |
| jtrussellandsons.com - ALBEMARLE, NC USA |
| realproservices.com - SCOTTSDALE, AZ USA |
| architecturalceramics.net - ROCKVILLE, MD USA |
| teamstuffinc.com - BEVERLY HILLS, MI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| I have hosted many websites with you over the past several years. It amazes me that your company has consistently provided excellent customer service, swift and efficient responses to support tickets and general questions. Your pricing is the best that I have found. Never any surprises or exorbitant increases. My websites have never experienced any downtime. I am so happy that you have remained a reliable hosting company for all of my needs since 1994. |
| James Thomas PISCATAWAY, NJ trinityharvestfinancial.com |
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| As usual, outstanding service. Initial problem reported at 9:42, received reply at 9:50. When problem required more assistance, notified webmasters before lunch, they had it cleared up shorly after that! Thanks much Garnett Stancil |
| garnett stancil Warrior, AL castle-thunder.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Thank you for the great customer service. Day or night you go the extra mile to get it right. |
| Dean McMillan Scottsdale, AZ realproservices.com |
| We had a small access problem on a major holiday. We expected the problem addressed in 24 hours as advertised, but it was corrected in minutes instead! |
| Wilber Smith Scottsdale, AZ gunnclan.us.vu |
| I've been using your services for about 10 years and have always had pleasant experiences. Support is excellent and the Control Panel makes it easy to manage my sites. Always friendly and courteous staff, not to mention the knowledge and expertise in which they have handled my questions.
I highly recommend Webmasters !!! |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| Paul Schultz has been of great support, for the smooth transition. Continue all the good work. Thanks |
| Nalin Malhotra Delhi, India pentaserv.com |
| hello,
thank you for the very good support, i will find in europe nobody like you!!! thank you special c schmidt, you make a great job!! greetings from vienna, fritz |
| friedrich zorn wien, at friedrichzorn.com |
| I like that you explain and allow me to attempt to resolve issue on my own before taking care of it yourself if I get stuck. You all are so quick and professional! thanks! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| I highly recommend them....I have been there for four years now and I have never had a problem
Josh’s site has never been for a technical problem I have never lost anything there....... I have tried other sites and have lost my memorial pages have many months of down time. that has never happened here. there tech support is above and beyond reproach.....I highly recomend their services. Monika Hedglin |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| Awesome! Install of Moodle required some changes to config files, and within three minutes of sending the email request I received a reply that my changes had been made. You can't beat that for service. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Thank you for your prompt reply to my email. The automated aspect of your service was not great (I received an urgent renewal notice by mistake) but the "human" service was speedy and professional. Thank you. |
| Carolyn Hart Richmond, Canada storytimestandouts.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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