Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| samlatture.com - OKLAHOMA CITY, OK USA |
| hartog.com - NEW YORK, NY USA |
| culverlodging.com - CULVER, IN USA |
| sovrana.org - ALBANY, NY USA |
| chuckspage.com - BELLEVUE, WA USA |
| gerotte.com - NEW YORK, NY USA |
| all4liberty.com - STANTONVILLE, TN USA |
| vermont.be - MONTPELIER, VT USA |
| pnjwebdesign.com - SAN DIEGO, CA USA |
| jcacleveland.org - SOUTH EUCLID, OH USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Cherie was such a great help to me with a pretty complicated problem (selling one domain, getting a new one registered and transferred to old account, setting up temporary email addresses, setting up the new, etc.). She spoke with me on the the phone on two separate occasions, helping me through every procedure, one at a time. She was friendly and helpful, and made sure I was ready for each step. I wouldn't have been able to figure out everything on my own - so THANK YOU CHERIE!!! |
| Cinda Lester Downers Grove, IL hcck.us |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| Jen was very considerate and helpful and I believe my problem will be resolcved with the solution she provided. |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Fast and competent. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| I had a concern about the latest worm that is wrecking havoc on websites worldwide since october 8th 2009 and C. Schmidt of the Client Services team provided with an excellent eplenation about what can be done against it and how to prevent future variaties of such therats. In short: did a great job to put my fears to rest!! Thanks!! |
| Marcus DeMaaijer Willemstad, Netherland Antilles curacaowildlife.com |
| Paul and Ryan did an excellent job migrating my accounts to the new server. They are knowledgeable, friendly, and highly reliable. They always provide top-notch customer service. |
| Christine Shin Los Angeles, CA christineshin.com |
| Thanks for the great work Paul. |
| R Barbour Orlando, FL esaigroup.com |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| As usual, outstanding service. Initial problem reported at 9:42, received reply at 9:50. When problem required more assistance, notified webmasters before lunch, they had it cleared up shorly after that! Thanks much Garnett Stancil |
| garnett stancil Warrior, AL castle-thunder.com |
| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
| Madhu Idlani Ann Arbor, MI growthstockanalytics.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| The support I am receiving during a switch to a new server is Outstanding! That is why I have used Webmasters for over 20 years! |
| Wes Lingerfelt Nipomo, CA omsinc.org |
| Very quick response and problem resolution. Thank you for the great service! |
| Alex Z Margate, NJ reketnetworks.com |
| I'm very very happy with the service I received from your team (and Paul)! I'm also extremely grateful for all of the quick responses and assistance I received from your company to help me transfer over my domain and set everything up! The customer service is simply EXCELLENT!
And not only were you quick to respond to my questions and point me in the right direction each time, you also went above-and-beyond to make me a very happy client :) Specifically, I was not able to figure out how to move all my old website data into your servers and basically re-create my website from when it was hosted on wordpress.com. You did it for me and I couldn't be happier! My clients are also much happier now that they can book on my site and things are running smoothly again! Kudos to you and your team and thank you so so much!!! - Chris |
| Chris Dion Ottawa, Canada bodground.com |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| Amazing service. Constantly going above and beyond my expectations.
Have recommended to many others. Best hosting period. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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