Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| dianzichan.com - HONG KONG, HK HONG KONG |
| onelighthumanservices.org - BOONE, NC USA |
| sunlime.com - DUBLIN, GA USA |
| bsiscales.com - NEW BERLIN, WI USA |
| ncuff.org - SARASOTA, FL USA |
| 50yen.com - OHTA-KU, TOKYO, - JAPAN |
| piquaclimber.com - SILVERTON, CO USA |
| fivelevels.com - KUWAIT, SALMIYA KUWAIT |
| comfortinnstl.com - ST. LOUIS, MO USA |
| crainecounseling.com - FARMINGTON HILLS, MI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| You are the most professional hosting service I have ever come across. Just cannot think of anything extra to desire for. |
| Kunhock Koo Bandar Seri Begawan, - teamlibrary.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| You provide the best service, quick response times and always informative answers. I use email the most to contact support, and I have always been satisfied with the quality of answers received. I wish all my clients used your hosting service. |
| Karin Ellison Billings, MT soaringeagle.org |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you. |
| Shannon Alderman Elmhurst, NY jpcpr.com |
| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Webmasters Rocks!! Every time I've had a self-inflicted problem with my sites, the staff at Webmasters has been outstanding in helping me resolve it. I've been with them for a number of years. Because of their continual exceptional and fast service and patient responses, I recently consolidated all of my domains with them. Really great! |
| Cheryl Quinlan Davie, Fl cherylqproductions.com |
| Paul Schultz, 2nd level support, assisted me in migrating my domain from another host to Webmasters. His assistance was prompt, patient, kind, knowledgeable, helpful, and accurate. It was a pleasure working with him. He represents your company admirably. |
| Vance Fisher Anytown, FL ix4.com |
| I am very impressed with support at Webmasters. I received a reponse that answered my question and resolved my problem within a few hours of submitting my issue on their site, and on a Saturday! |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have. |
| cheryl q Homestead, Fl cherylqproductions.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| Working with another service provider for a custom shopping cart, and webmasters promptness to addressing the issues we are having is refreshing. As we work through the custom cart, roadblocks are removed within minutes after sending a request. |
| Mark Moss Ridgewood, NY harischschools.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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