Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| hermys.net - PORT CLINTON, PA USA |
| beatslinger.com - FAIRFIELD, CA USA |
| photogalleri.com - WAMBARAL, NSW AUSTRALIA |
| bedazzled.net - TAMPA, FLORIDA USA |
| moussavianlaw.com - DALY CITY, CA USA |
| andrewmelling.com - MISSISSAUGA, ON CANADA |
| artkits.com - PITTSBURGH, PA USA |
| signinnpromotions.com - MANAMA, - BAHRAIN |
| pc24.com.mx - MERIDA, YUCATAN MEXICO |
| twowordculture.com - SPOKANE, WA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Had a prompt and efficient response to my problem from Ryan G.
Thanks !!! |
| Ernesto Cuesta Bethesda, MD cubafil.org |
| I think it would be almost impossible to exceed the support, as well as the response time, that I received from Webmasters.com. I had some difficulty renaming and then relocating my website, and the support team responded in real time - sometimes within 5 to 10 minutes of my email request for help. Any person, in need of a host site, definitely needs to know about Webmasters.com. It simply doesn’t get any better than this company. |
| Katina Kefalos Pittsburgh, PA shadysiderentals.org |
| I have had phone conversations and email interactions yesterday and today which are completely excellent. I experienced prompt, friendly and knowledgeable people to help me with my questions and to facilitate solutions.
Many thanks for your great support. |
| Cortni Frecha Worcester, VT dryaddesign.com |
| Cherie was great! I was really in a bind and she fixed the problem and got me up and running again in no time!!!! Thanks so much! |
| Kelly Krolik Mass City, MI bilers.com |
| The support from Webmasters.com has been top notch! We are on our 5th year of hosting with Webmasters and we love it! |
| Ray Garcia San Jose, CA tpsradio.net |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Just a few words, this is great! Thank you. |
| Jose Boublil Orlando, FL cyber-contact.com |
| Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com! |
| Laszlo Vaszar Scottsdale, AZ vaszar.org |
| For people like me and my customers who are so impatient, you guys are always helpful and swift with coming out with solutions. I really appreciate your quality service. Thanks, Hiroshi |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Webmasters.com is awesome I have tried several places to build my memorial site to my son who was murdered at the age of 18 the sites go down quite often because of spammers have often times off color advertisements but I have been with webmasters,com for about three or four years now and can honestly say I have never ever had a problem here.
thank you so much Webmasters.com |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Wow! That was an extremely fast resolution to my problem of my read emails and 2 folders disappearing. Thanks much! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra |
| Sandra Bruner Bokeelia, FL physiologymodels.info |
| Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.
And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ ) I don't know how their rates compare to other companies because we've never even thought about switching. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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