Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| penquinn.com - LAUREL, MD USA |
| janeporterart.com - EDINBURG, VA USA |
| sincerebrutality.com - UTRECHT, UTRECHT NETHERLANDS |
| glenshawcreative.com - SILVER SPRING, MD USA |
| selfhelpelderly.org - SAN FRANCISCO, CA USA |
| kmm.net - HOBOKEN, NJ USA |
| madison-burns.com - NY, NY USA |
| 911fund.org - HARTSDALE, NY USA |
| webhostingreferral.com - TAMPA, FL USA |
| global-risk-sig.org - ALBANY, NY USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| You folks always do a wonderful job! The website is always up and running. Service is great, no matter how small or big the jam I get myself into - you folks can always help me out and very quickly! Thanks again! |
| Denise M Las Vegas, WA shadowboxmedia.com |
| Ryan was quick in responding to my issue and extremely helpful in helping me connect my domain account into my hosting account! #1 service in my book, especially in this day & age. Thank you for being so responsive and quick to help me! |
| Donna Torres Azalea, OR danceofthedragonfly.com |
| Our thanks to Paul Shultz for making the transition to the new server a smooth one. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.
J |
| Johann Thorsson Tucson, AZ thufa.net |
| I have been working with Paul Schultz. He is an extremely helpful and very patient person.My technical skills are slim and when working with Paul, he ie always patient and acknowledges that these changes are challenging. I always feel like such an idiot when i need to keep asking for help..Paul makes me feel like it is OK to have challenges...and makes it very comfortable
He is super Support Person thank you Paul! Denyse Burns |
| Denyse Burns NY, NY madison-burns.com |
| I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you! |
| Ray Hix Berkeley, CA radiantheart.com |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| Webmasters, I can't thank your team enough for all their help! I am a VERY small business owner with enough technical expertise to be dangerous. I decided to re-launch my WordPress Website with WooCommerce Storefront, a WooCommerce Theme and a bundled PlugIn Package. How difficult could that be??? Well if I weren't hosting with Webmasters, it would have been a disaster. But you walked me through what I needed to do to move to an Apache 2 server and reset my PHP settings. All I had was the "white screen" with error messages that your techncial staff interpreted for me and gave me the documentation to follow. We did it together!!! Thank you WebMasters for taking it one step at a time and your encouragement! In fact, one of the support notes said "You are almost there!" which was a great encouragement to me!!!! Many thanks for all your help!!!!!!!
Best, Jenifer Slocum Coeurisma President & Founder |
| Jenifer Slocum Gulfport, FL coeurisma.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| Outstanding service would really be a better choice, they are that good. For about 18 years I have been dealing with pretty much the same people, they know their systems. Recently I had a small issue with FTP and Ryan resolved it right away after a single email. It really is a nice to be able to work with the same people year after year. Of the dozens of web hosting companies I have worked with, Webmasters BY FAR has the best support. |
| Joel Styer Boyertown, PA mivs.com |
| Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Jeannie H was so good with walking me thru the steps. I can email once again.
Lisa Baldwin |
| Lisa Baldwin Naples, fl baldwin-interiors.com |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| Webmasters Rocks!! Every time I've had a self-inflicted problem with my sites, the staff at Webmasters has been outstanding in helping me resolve it. I've been with them for a number of years. Because of their continual exceptional and fast service and patient responses, I recently consolidated all of my domains with them. Really great! |
| Cheryl Quinlan Davie, Fl cherylqproductions.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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