Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| retreathouse.org - NORTH EASTON, MA USA |
| wyatt-stone.org - WOODINVILLE, WA USA |
| autoformgroup.com - HOLLAND, MI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| cathedral71-elpaso.org - GRAYLING, MI USA |
| lawrencelong.com - GREENACRES, WA USA |
| cathescozycottage.com - ESCONDIDO, CA USA |
| 4nauticalart.com - MARYSVILLE, MI USA |
| showtimeproductions.com - RIVERSIDE, CA USA |
| thesloans.org - SAN ANTONIO, TX USA |
| howardrosenfeld.com - FRIDAY HARBOR, WA USA |
| beatslinger.com - FAIRFIELD, CA USA |
| yogaflowstudio.com - MINEOLA, NY USA |
| broadcastassociates.com - READING, PA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Webmasters tech support has always been very good. When I've had any problems, they are quick to get me a solution. |
| Doug merchent issaquah, wa merchent.net |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Great service this will be my 3rd account with webmasters they have very fast servers, QNSExpress is a POWER USER we are VERY pleased with th service and the servers webmasters has. To check out the speeds check out this HUGE WEBSITE www.QNSEXpress.com and watch the streaming audio ZOOOM. Thanks alot WEBMASTERS! |
| Junior Quintanilla Middletown, NY commoncentz.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Jen Ambrose provided me with a fast, professional, and quality service. Thank you Jen and Webmasters!
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| Igor A. Mazia Tampa, FL mazia.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| Ryan and Paul rocked again -- first rate! |
| gary b San Diego, CA gballard.net |
| I have been in business with Webmasters.com for over a year. I have caused some problems, but it doesn't matter how stupid my questions are, or how unusual my problems are, the service team always solve my problems and answer my questions. And not only do they answer, they do it within few minutes. If anyone is to ask me: "Hey, where should I host my website?", my anwer is always: "Webmasters.com".
This is an outstanding company, and they really care about their customers. They also have the best price I've seen. I don't know how this is possible, but I am so pleased with Webmasters.com. Thank you and again, thank you. |
| Gudmundur Karl Einarsson Kopavogur, Iceland gudmundurkarl.com |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Thank you C. Schmidt |
| Alexander Bondarev East Brunswick, NJ cisdf.org |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Great service and excellent level of assistance...many thanks! |
| Katie Doelle Grosse Pointe, MI grossepointeboatclub.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| Wishing u Merry Xmas and Happy New Year |
| Tarek Sayed cairo, Egypt server2004.net |
| I want to send a special “shout-out” of gratitude and thanks. Your support team has to be one of the best - anywhere. I very much appreciate your lightning speed replies.
Katina |
| Katina Kefalos Pittsburgh, PA shadysiderentals.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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