Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| eawhoa.com - OVIEDO, FL USA |
| kentlogos.com - KENT, OH USA |
| lozanom.com - QUERETARO, QRO MEXICO |
| hornbeckvideo.com - MOUNTAIN VIEW, MO USA |
| stephenwebber.net - NEW YORK, NY USA |
| markamagill.com - PITTSBURGH, PA USA |
| lindanorton.us.fm - PITTSBURGH, PA USA |
| retinaandmacula.com - BONITA SPRINGS, FL USA |
| pfsholding.com - MONTES, - PORTUGAL |
| eastsportscenter.com - ATHENS, AL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| All of my questions are answered extremely quickly and resolved usually within a half hour or less of submitting my support issue. Keep up the great work! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| Very Helpful, Tammy in billing helped resolve the disappearing domain name problem. Appreciate your company's desire to resolve the problem quickly! |
| david ciabattoni Sunnyvale, CA ciabattoni.us |
| I'm very very happy with the service I received from your team (and Paul)! I'm also extremely grateful for all of the quick responses and assistance I received from your company to help me transfer over my domain and set everything up! The customer service is simply EXCELLENT!
And not only were you quick to respond to my questions and point me in the right direction each time, you also went above-and-beyond to make me a very happy client :) Specifically, I was not able to figure out how to move all my old website data into your servers and basically re-create my website from when it was hosted on wordpress.com. You did it for me and I couldn't be happier! My clients are also much happier now that they can book on my site and things are running smoothly again! Kudos to you and your team and thank you so so much!!! - Chris |
| Chris Dion Ottawa, Canada bodground.com |
| I am a very low budget customer yet I have always been treated like I spend thousands. I hope to be a high budget customer one day and I'll surely be yours then too. |
| Mark Carver Groveland, FL ampcoating.com |
| Paul Schultz and the rest of the team answered my questions quickly and resolved my issues. |
| Yotam Haber Brooklyn, NY yotamhaber.com |
| I was having problems with my hosting account. Thanks to Paul on the Client Services Team and Tammy on the Billing Team my issues were resolved very quickly. They were both extremely polite and helpful! |
| Kelly Ames De Soto, MO discounteducationalsupplies.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| Thanks for the great work Paul. |
| R Barbour Orlando, FL esaigroup.com |
| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| PAUL saved my bacon again -- just to let you know I appreciate the time and effort you put into my support requests... THANK YOU! |
| g ballard San Diego, CA gballard.net |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| As always, Webmasters' Support is superb. Paul is the best! |
| Thom Blum San Francisco, CA thomblum.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol" Is there a way to work around this? |
| George Gingerelli Henderson, NV gingerelli.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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