Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| styleprojecteng.com - LIPARI, ME ITALY |
| prompting.com - WILLOWBROOK, IL USA |
| teamrushcc.com - MILWAUKEE, WI USA |
| ireadfaces.com - FOLSOM, CA USA |
| adirondackdvds.com - ASTORIA, NY USA |
| stephenwebber.net - NEW YORK, NY USA |
| nationaloilrecycling.com - MACEDON, NY USA |
| gradesgardens.biz - MIAMI, FL USA |
| marksmart.net - CHAMPAIGN, IL USA |
| soaringeagle.org - BILLINGS, MT USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Thanks a lot for the prompt (and I mean Prompt) help and resolution to the problem. Always a great support and help from the Team!
Alex |
| Alex K Toronto, Canada korenyi.ca |
| Give Paul Schultz a promotion. Quick Quick Quick response. Good attention to detail. Problem solved in a snap.
Many Thanks, Harvey |
| Harvey Glick Worthington, OH glick.net |
| Webmasters has excellent customer service. You feel like you are communicating with someone who understands your issue and knows how to fix it. Paul Schultz in particular was extremely helpful and responsive during a recent conversion. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| As we are trying to develop a new website and bring our current site up to the new technology age, it has been challenging to say the least. We are grateful for the support staff at webmasters. Every request for help is answered promptly and the knowledge shared is invaluable. Thank you! We are close to bringing our new site on line and we know webmasters will be pleased also for hosting purposes! |
| Rhonda t Prince Frederick, MD leapforwardinc.org |
| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Just migrated to the new servers which are lightening fast as well as the support. The whole process was very smooth. Happy to be a Webmasters client! |
| Kevin Ragonese Cherry Hill, NJ ragonese.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| I had a concern about the latest worm that is wrecking havoc on websites worldwide since october 8th 2009 and C. Schmidt of the Client Services team provided with an excellent eplenation about what can be done against it and how to prevent future variaties of such therats. In short: did a great job to put my fears to rest!! Thanks!! |
| Marcus DeMaaijer Willemstad, Netherland Antilles curacaowildlife.com |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| Working with another service provider for a custom shopping cart, and webmasters promptness to addressing the issues we are having is refreshing. As we work through the custom cart, roadblocks are removed within minutes after sending a request. |
| Mark Moss Ridgewood, NY harischschools.com |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| I have a unique situation with our domain name that requires assistance from your technical staff on the installation of our SSL certificate. I just wanted to let you know that Curran Thomas has helped me out with this for two years in a row now and he has been very diligent about working on the problem and communicating with me.
I have been a technical support professional myself for many years and very much appreciate when someone that I depend on for support shows me the same courtesy that I strive to give to my customers everyday. Its very refreshing. Keep up the great work! Ed LeBlanc OPIN Systems Product Support Specialist 952-567-2458 |
| Ed LeBlanc BLOOMINGTON, MN opin-systems.com |
| Thanks for all your help and excellent support.. You are the best! |
| Jose Perez Bobadilla San Juan, PR sdtonline.net |
| Migration to a new server, modern OS, and PHP 7 went flawlessly, and rapidly. It could not have been better. |
| Tom Roberts Batavia, IL muonsinc.com |
| We are very happy with your service, price, and your support Thank You. |
| Khaled Abden Kuwait, Kuwait eurekaq8.com |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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