Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| questamw.com - CINCINNATI, OH USA |
| server2004.com - CAIRO, HL EGYPT |
| scenarios.ws - ROME, RM IT |
| reallycooltoys.com - HARRODSBURG, KY USA |
| ans-corp.net - NORTH MIAMI, FL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| michaelmoats.com - COCOA BEACH, FL USA |
| bandgeek.net - MYRTLE CREEK, OR USA |
| marxplaysets.com - SYRACUSE, NY USA |
| gallivan.net - HOLLISTON, MA USA |
| dpinstruments.com - SIMSBURY, CT USA |
| gballard.net - SAN DIEGO, CA USA |
| brea-enterprise.com - SAUGUS, CA USA |
| d-geneva.com - COPPET, VD SWITZERLAND |
| counterfeitbeats.com - APOPKA, FL USA |
| tennistally.com - AUSTIN, TX USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I have recently transferred a couple of domains and 3 websites to Webmasters.com. Naturally, there were a number of configuration adjustments that needed to be made during the switch; most I could do myself through the comprehensive control panel, some required adjustment by support staff and one looked to be impossible. However, the support staff were extremely helpful throughout and John DeSantis in particular was nothing short of tenacious in his work to solve the problem. Through his and their hard work the impossible was made possible and my 3 sites and 2 email domains are up and running better than ever. I shall be actively recommending webmasters to anyone who'll listen! |
| Rich Bouchard St Saviour, United Kingdom wickedwhistler.com |
| It's difficult to explain why do we feel completely satisfied with Webmasters.com services. It could be maybe because:
- They always reply / fix issues and doubts in minutes - Their charges are absolutely right - We never had an "out of service" problem in 4 years In fact we rely on their service when we offer service to very important IT integrators and Telecommunication service operators. |
| Alberto Villar Madrid, Spain vidactive.com |
| Received detailed answers to my questions within minutes from L. Stirling. Thank you! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| Thanks Paul for your quick responses on finding our domains!!! |
| D Torres Camas, WA ldtorres.com |
| I've had such a great experience with customer service through Webmasters.com it really is unbelievable how I live on the other side of the world but get such great service and fast.
Thanks to Curran who has helped me so much and John. |
| Hyrum Sunnex Pirongia, New Zealand hamiltonhawks.com |
| Thanks to Paul Schultz for quickly resolving an issue with our site. Much appreciated! |
| Michael Arrington Vancouver, WA acaciarg.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| I love the service. |
| Andrew Kibe Nairobi, Kenya wenyebiashara.biz |
| I appreciate the personal attention I receive whenever I have questions or concerns. Paul and the entire support staff is always professional and ready to offer solutions. I’ve been with Webmasters for over 20 years and have nothing but praise for their services. |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| On Jan 17th, I sent an inquiry and received a helpful answer immediately. In the past I've called for support and received excellent service. Great support for a company with such great pricing. |
| Bryan Lesseraux Mineola, NY marklesseraux.com |
| Chris Saladino walked me through replacing my old FTP Client with FileZilla and has saved me hundreds of hours of future effort. We are just seeing an increased usage of our website so this ability to maintain it, in a much more efficient way, is huge. Chris is a rock star and truly professional in knowledge and customer service. I've been a computer tech and engineer since 1988 and have a hard time changing to new methods. Chris was patient, helpful and determined. All qualities that I respect and appreciate.
Thanks, Daniel B. Ellis, PE, MBA Owner Ellis Auto Group |
| Dan Ellis Provo, UT ellisautogroup.com |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!! |
| Tom G Olivebridge, NY karenkougar.com |
| Webmasters has excellent customer service. You feel like you are communicating with someone who understands your issue and knows how to fix it. Paul Schultz in particular was extremely helpful and responsive during a recent conversion. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Support is amazing with fast and knowledgeable staff. Hosting plan is chock full of goodies to use and the price is perfect. Thumbs up to you guys! |
| Tim Fancher Monmouth, IL unimatrix01.com |
| Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| As always, Webmasters' Support is superb. Paul is the best! |
| Thom Blum San Francisco, CA thomblum.com |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| I can't sing Paul Schultz's praises loudly enough. We have migrated to the new php7 server. Our migration was complicated by the number of sites we have and by the configuration of our directories and files.
I am a full-time volunteer for our non-profit organization, providing state-wide IT support. Because of the demands that would be placed on a volunteer, my IT friends had all advised me to avoid taking on the migration. They have also predicted it would fail. However, because of Paul, I am thrilled to say that my friends were 100% wrong! Consistently, Paul was knowledgeable, kind, patient, responsive, encouraging, and willing to teach me about server-side software as we went along. With Paul's support, the migration was completed with only a few minor issues - all of which were easily resolved. In the current world of IT support, it is unusual for a company to provide the opportunity for a support analyst to truly own the client's support request from beginning to end. Most often, you are handed off to whoever is next up. Paul was there with us every step of the way. Paul is a support ROCKSTAR and I can't say enough about how wonderful he has been to work with. What I can say is that webmasters is extremely fortunate to have someone of Paul's caliber on board. Many thanks to Paul for everything he has done to help us through the migration. Elizabeth |
| Elizabeth D hill Franklin, TN tndar.org |
| Excellent service.... I love the way u guys silently keep on adding more features. The customer service is great too, thanks a lot.
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| Muhammad I. Hanif Calgary, Canada pegsol.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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