Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| bodground.com - OTTAWA, ON CANADA |
| richardahill.com - HOLLISTON, MA USA |
| midwestbonanza.com - SEMINOLE, FL USA |
| tbpaia.com - SUMMIT, NJ USA |
| bottmechanical.com - WABASH, IN USA |
| stephenwebber.net - NEW YORK, NY USA |
| atesl.ca - EDMONTON, AB CANADA |
| eliteautorepair.com - CHICAGO, IL USA |
| soaringeagle.org - BILLINGS, MT USA |
| seebak.com - NEW BRITAIN, CT USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| The "how are we doing" rating should be upgraded with a new rating that states: "Your service is outstanding!" I have been a webdevloper, webmaster and internet marketing professional for over 10 years, using different registrars and webhosting organizations, and I have yet to discover a webhosting service organization that tops the customer support dedication and the control panel software I have been provided at my fingertips. I never had the feeling that I was just another datafield in their client database. I have ended my search looking for a better deal for the websites I build and manage for the profit and non-profit organizations I work for, because I have found my "home" on the web at Webmasters.com. |
| Marcus DeMaaijer Curacao, Netherland Antilles dolphin-academy.com |
| I would like to submit this recommendation of Leann Schmidt as one of the best customer support individuals I have experienced in the world of web development. I develop websites full time and work with a variety of personalities and levels of competence in the support field. Leann is excellent. I enjoy talking with her as she is down to earth, thorough and professional.
I have several clients that I have sent to Webmasters. When I have a problem with any of my client's websites, I go to Leann as much as possible for her knowledge of troubleshooting - she works fast and handles problems well. Leann is the primary reason I continue to use Webmasters as a hosting provider. |
| Brandon Boyd Oswego, IL boydcreative.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| Very quick response and problem resolution. Thank you for the great service! |
| Alex Z Margate, NJ reketnetworks.com |
| Great provider. Been with them for years. Amaxing service for the few times ive ever needed assistance. Great job!! |
| Darryl Macarthur Thunder Bay, Canada blanket-media.com |
| Service can't get any better! I really messed up setting up my 3rd account and your support team fixed all I did wrong!!! |
| Bob Eredics Bradenton, FL mcareccs.org |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you. |
| Shannon Alderman Elmhurst, NY jpcpr.com |
| Jen Ambrose provided me with a fast, professional, and quality service. Thank you Jen and Webmasters!
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| Igor A. Mazia Tampa, FL mazia.com |
| I have not had any problems with service and the options that you provide for such a low price! Can't beat it! You can count on this person as a loyal customer. Thanks, webmasters.com! |
| Michael Harshman Dixon, IL saukvalleycommunitychurch.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| I felt I received almost immediate response to my request. Very appreciated. Have always felt your team is very proficient and professional. Thank you. |
| Sue Seay Kalama, WA findinfive.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Thank you, You helped us though it all. |
| David Adcock Buford, GA gars.org |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| Always the best customer service on the web. Thanks for making "the little guy" feel like a big shot!! |
| Lana McClure Ventura, CA mcclure2.com |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| Thank you for your follow up process to get me switched over. Your step by step guides were very helpful. |
| Patricia Bridewell Avon Park , FL patrish.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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