Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| carolinearmijo.com - GREENSBORO, NC USA |
| macarthursresort.com - BOBCAYGEON, ON CANADA |
| pembrokemaine.org - PEMBROKE, ME USA |
| casasvedese.com - LIPARI, SICILIA ITALY |
| announcerboy.net - HARRISON, TN USA |
| ridar.org - CRANSTON, RI USA |
| johnb.us.fm - PITTSBURGH, PA USA |
| englewoodcabin.com - WAHOO, NE USA |
| machoman.com - SEMINOLE, FL USA |
| photogalleri.com - WAMBARAL, NSW AUSTRALIA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| thank you very much for all the assistance you provided us with our email issue.
brgds, Erwin Melzer |
| Erwin Melzer Kenner, LA melcogroup.com |
| The service here is always amazing! On Sunday night I was getting a 550 ftp error using Dreamwaver MX when I upload my files for a second time. I needed to determine what was going on to see if was a problem on my end or with protections on the server.
When I called, the first thing that was amazing, is that someone was there. The second thing that was amazing is the person that answered the phone was nice. And the third thing that was amazing is that the person was helpful! He took the time to try uploading my file to see if he could duplicate the problem. Ultimately, it worked fine for him. He called me back within ten minutes and gave me the results of his test which indicated the problem was on my side. I tried to ftp on my side with another program and was successful. His helpfulness pointed me in the direction to research known bugs with Dreamweaver MX. Although I have not been able to fix the problem, Dreamweaver user group does mention this problem. THANK YOU!!! |
| Michael Phillips Northboro, MA 3d-showcase.com |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| I really apreciate your service, it is quick, user frendly and a very good tech support. |
| Mathieu Gendreau Kelowna, Canada runefr.com |
| J Harrington was great, helped me find a good solution to my problem, was very precise and to the point. I am very pleased with his service. Thanks so much! |
| Julio Foppoli Fayetteville, NC learnspanishliveonline.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.
And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ ) I don't know how their rates compare to other companies because we've never even thought about switching. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Webmasters tech support responded very quickly to a non-critical issue. I receivedan explaination of the problem and was very satisfied! |
| Larry Altobelli Holden, MA allatar.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| I am very pleased with the price, service, and options. The features are SO easy to use. I am saving $20 a month from my previous host, and have more flexibility, more features, more control, more storage and more bandwidth, and it's so simple to manage! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I've always received prompt and excellent service at Webmasters. |
| Chris Kilgore Alpharetta, GA chriskilgore.com |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| you always respond promptly when i have a problem, and are patient with my dumb questions...thank you |
| gaylon kent Las Vegas, NV writersshack.com |
| Our thanks to Paul Shultz for making the transition to the new server a smooth one. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Webmasters.com has served our interests since 2008. when they hosted our first company domain name and website. When Google required our site to be compatible with smart phones, Webmasters.com worked closely with us and redesigned our website for us. We like the convenience and expedience of having all our website needs under one experienced roof. Webmasters.com has provided security patches when our site needed it. They walked us through the process of upgrading our domain certification to SSL to satisfy Google search and ad requirements. Webmasters.com has just completed transferring our site to a more secure PHP 7 server. These needed changes are rarely straight forward and Webmasters.com has always been available with their timely, troubleshooting, expertise to help us complete the process. Thank you, Webmasters.com |
| Steven Tang Long Beach, Ca vortecproducts.com |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| You are very very excellent in your support and response, I have the feeling that I'm the only customer you have. I wish more success to you, and of course this success back to the honest work of your staff specially the technical support. Best regards! |
| Dr. Eng. Mahmoud Deyab Doha, Quatar deyab.tv |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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