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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
morphizm.com - SANTA MONICA, CA  USA
solanocemeteries.us - FAIRFIELD, CA  USA
decisionsoftware.com - AJAX, ON  CANADA
newcovschool.org - ARLINGTON, MA  USA
rdanalysis.com - ROCKVILLE, MD  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  ibsssalumni.org - GRINNELL, IA  USA
  newageks.com - DERBY, KS  USA
  rlcmitchell.org - WAHOO, NE  USA
  mind-b.net - MANALAPAN, NJ  USA
  menofrockwall.org - HEATH, TX  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
accuratepavers.net - BONITA SPRINGS, FL  USA
trustimage.com - MALVERN, PA  USA
erikknorr.com - CULVER CITY, CA  USA
digitalproductsco.com - FOLSOM, CA  USA
gameace.org - FREMONT, CA  USA
re-sourceind.com - FORT WORTH, TX  USA
angelspringsevents.com - GEORGETOWN, TX  USA
maruszak.com - MILFORD, CT  USA
conggiaovietnam.net - HOUSTON, TX  USA
liquidvishn.com - WALL, NJ  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service.
Mark Cooper
Plymouth, UK
dmist.tv
We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."

I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks.

Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks!
Drew Knowles
N. Richland Hills, TX
exithere.net
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.

J
Johann Thorsson
Tucson, AZ
thufa.net
Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you!
Andrew Prazuch
Alexandria, VA
prazuch.net
To Paul Schultz:

As you know, we have been hosting all our websites with you since 2002.

I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days!

As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do.

Thank you so much for everything you do for us, it really is appreciated!

John Prudence.
Artyfacts Canada
John Prudence
Calgary, Canada
rtfx.ca
I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you!
Karin Ellison
Billings, MT
soaringeagle.org
Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem.
Patricia Bridewell
Beaver Dam, KY
patrish.com
Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you.
Amir Sepahban
Rancho Palos Verdes, CA
amtexpo.com
Support is amazing with fast and knowledgeable staff. Hosting plan is chock full of goodies to use and the price is perfect. Thumbs up to you guys!
Tim Fancher
Monmouth, IL
unimatrix01.com
you always respond promptly when i have a problem, and are patient with my dumb questions...thank you
gaylon kent
Las Vegas, NV
writersshack.com
Service is great. I just wish there was a way to discuss certain questions over the phone.
Ivan Chernyavskiy
Greenwich, ct
candctrading.com
I've hosted with Webmasters for over 15 years. My migration to a new server and SSL went very smooth. If anything, I was the problem for taking so long to do 1 or 2 simple things! Highly recommend!
Melvin Hale
Palm Springs, CA
artistla.com
I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service!
Brian Ekdale
DeKalb, IL
liminal-state.com
I like that you explain and allow me to attempt to resolve issue on my own before taking care of it yourself if I get stuck. You all are so quick and professional! thanks!
Patricia Bridewell
Beaver Dam, KY
patrish.com
Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help!
Scott Cassin
Wimauma, FL
cassinhome.com
Thanks!!
Veronica Martella
Riverside, CT
vekweb.com
John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.

He may be the best person on your staff...

Thank You
Steve Nunnally
NotJustWebsites.com
Estero, FL
Steven, Nunnally
St James City, FL
fertilizeralternatives.com
I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
Patty Crowe
Arlington, VA
richerresourcespublications.com
Thanks for all the excellent help and service!
V. Porter
San Francisco, CA
vporter.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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