Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| westport-group.com - GEORGETOWN, TX USA |
| gradesgarden.net - SAN JUAN, PR USA |
| 1079kmcr.com - MOORPARK, CA USA |
| johnb.us.fm - PITTSBURGH, PA USA |
| pricelesspix.com - PLANTATION, FL USA |
| warnerswhitetails.com - TOLEDO, OH USA |
| seekingproductions.com - MIDLOTHIAN, TX USA |
| trojanboat.com - EASTON, PA USA |
| mgccevents.com - SAN FRANCISCO, CA USA |
| cathescozycottage.com - ESCONDIDO, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Thank you for your prompt reply to my email. The automated aspect of your service was not great (I received an urgent renewal notice by mistake) but the "human" service was speedy and professional. Thank you. |
| Carolyn Hart Richmond, Canada storytimestandouts.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| Asked about upgrading to a more recent version of a CMS (Joomla). I was promptly told that it could be arranged by migrating to a different server with the necessary specifications. You made the process easy for me. I was given just enough in the way of clear instructions to do my part in the procedure.
Happy ending! |
| Drew Knowles Hot Springs, AR exithere.net |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Jen Ambrose provided me with a fast, professional, and quality service. Thank you Jen and Webmasters!
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| Igor A. Mazia Tampa, FL mazia.com |
| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Thanks for the prompt response to my problem report. |
| Ernesto Cuesta Bethesda, MD philat.com |
| Outstanding service would really be a better choice, they are that good. For about 18 years I have been dealing with pretty much the same people, they know their systems. Recently I had a small issue with FTP and Ryan resolved it right away after a single email. It really is a nice to be able to work with the same people year after year. Of the dozens of web hosting companies I have worked with, Webmasters BY FAR has the best support. |
| Joel Styer Boyertown, PA mivs.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have. |
| cheryl q Homestead, Fl cherylqproductions.com |
| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| All of my questions are answered extremely quickly and resolved usually within a half hour or less of submitting my support issue. Keep up the great work! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.
Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively. I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour. I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent. Keep up the great work and the perfect customer service. Richard Collette |
| Richard Collette Beaumont, CA sbvc.us |
| Your service is more than excellent. I tell everybody. Well, the only two friends I have. =:^)
Seriously, everytime I have a question, you have an answer, quick! Thank You, again. |
| Colin Clarke Mount Pleasant, SC janiceeclarke.com |
| One of my concerns was how I was supposed to get the website to the internet. Frank at webmasters.com was very helpful when he explained the steps that I needed to take to use the FTP control button on the panel. Frank also demonstrated by how quickly our site would show the file immediately. I almost have the website ready to go, and I know that I will be able to successfully get the site up and manage it. I am truly looking forward to this. Thank you so much Frank, you have a very pleasant demeanor and are very knowledgeable. |
| Robert M. StuppIII Largo, FL michaelfinejewelry.com |
| I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always. |
| Stephen Lewis New York, NY elasticmind.com |
| Webmasters is the best! They have been so helpful throughout the years I have done business with them. Always willing to go above and beyond! |
| Roffie Ensey Willis, TX advanceministries.org |
| Fast and friendly support.
Thank you! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| Fast, reliable, great service, thanks! |
| Veronica Martella West Hartford, CT vekweb.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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