Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| pixeltub.com - TAMPA, FL USA |
| hypnosis-matrix.com - ANOKA, MN USA |
| beachtoolz.com - KOLOA, HI USA |
| bcaeng.net - SAN CAROLS, CA USA |
| houstonefamily.com - KERRVILLE, TX USA |
| shadowsnake.com - LONDON, - UNITED KINGDOM |
| conradsage.us.fm - MCDONALD, PA USA |
| creditfax.ca - MONTREAL, QC CANADA |
| praesperofarms.org - CAMBRIDGE, MA USA |
| seekingproductions.com - MIDLOTHIAN, TX USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| Jen was very considerate and helpful and I believe my problem will be resolcved with the solution she provided. |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| I am very pleased with the excellent and patient help of the support people to help me migrate my website to their new PHP 7 platform, and to make it a secure https site! I couldn't ask for better help.
On this and other questions, they are always polite, timely and helpful in their replies. Many thanks once again! Janet |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| I had such a time trying to install my app.... support responded to my desperate plea for help, installed the app and had me up and running within minutes.
These have to be the absolutely best support techs ever! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Thank you for your quick response in solving the disk quota issue. Much, much appreciated. |
| elegant brain Buffalo, NY elegantbrain.com |
| I've used your services on and off since probably around 2004/2005ish. I switched once, because I was given a great promotional offer; leaving was a mistake! I'd rather have EXCELLENT service, and a steady price that I know won't change, and I don't think has for the last 17 years...WOW!
And I haven't even mentioned their support yet! Their support is nothing short of incredible! I'm usually given an answer within hours, IF NOT minutes. In the last 17 years, there's only been maybe once or twice when it took a few days to get an answer. And the one time I know, was after a major upgrade, and I wasn't familiar with some of the changes - so Paul took the time to explain some questions I had, in much greater detail than he probably had to. Thank you, WEBMASTERS! |
| Troy Buffum Grinnell, IA bowladrome.com |
| Besides offering more service for less money than any other web-hosting service I've found, technical support is top-notch and very fast. Thank you. |
| Shannon Alderman Elmhurst, NY jpcpr.com |
| We had an email problem and required an urgent attention. Ryan corresponded with me several times and each reply was quick, personal and could give me the solution that worked. I liked how he was personal (did not give me dry replies) and made me think he cares his customers. Please keep up with great work. |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Problem resolved w/in 15 minutes...thank you! |
| Gene Gosse Spokane, WA spokanedjm.org |
| One of my concerns was how I was supposed to get the website to the internet. Frank at webmasters.com was very helpful when he explained the steps that I needed to take to use the FTP control button on the panel. Frank also demonstrated by how quickly our site would show the file immediately. I almost have the website ready to go, and I know that I will be able to successfully get the site up and manage it. I am truly looking forward to this. Thank you so much Frank, you have a very pleasant demeanor and are very knowledgeable. |
| Robert M. StuppIII Largo, FL michaelfinejewelry.com |
| Superb response - less than 5 minutes and problem resolved.
Thankyou Mr Harber |
| Gary Beck Croydon, United Kingdom chromacolour.co.uk |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Had a prompt and efficient response to my problem from Ryan G.
Thanks !!! |
| Ernesto Cuesta Bethesda, MD cubafil.org |
| Very pleased with how quickly support rep contacted me after I sent an e-mail. Very efficient, very helpful and very pleasant. |
| Connie Wiltey Sharpsburg, GA kidtokidconsignment.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
