Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| conggiaovietnam.net - HOUSTON, TX USA |
| danebytes.com - CORAL SPRINGS, FL USA |
| influencersafrica.org - HUNTINGTON BEACH, CA USA |
| westport-group.com - GEORGETOWN, TX USA |
| medearis.org - CHARLOTTE, NC USA |
| sdtonline.net - SAN JUAN, PR USA |
| crownjewelevents.com - JIM THORPE, PA USA |
| chalk242.com - CHICAGO, IL USA |
| theriverbottom.com - WELDONA, CO USA |
| thesloans.org - SAN ANTONIO, TX USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Satisfied user... Just a note to express my thanks to your technical support staff at Webmasters.com. Saying you have good support are just words until "it happens" and you really are in a bind. Your team responded promptly with the help I needed. Good support builds good companies and loyal customers. |
| Delton Davis Saint Joseph, MO modocs.org |
| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| We have been a client since August 2006. We lost our entire offices (and more) after hurricane Katrina in 2005. The initial support to get us back on line, the ongoing help the few times we have needed it have been exceptional. I cannot recall one instance where our questions where not answered within minutes or technical issues (more our doing) resolved within that day of within 24 hours! We are a small software company primarily engaged in International Trade so understand and value top notch technical support when required and ongoing performance 24/7/365.
We highly recommend Webmasters.com and are highly satisfied clients! Erwin B. Melzer President. www.melcogroup.com & oasis-web.net |
| Erwin Melzer METAIRIE, LA melcogroup.com |
| We are just gratefull to have someone like Tammy in billing. She helped us transfer our domain to webmasters from another host and we can't thank her enough for her friendly and efficient service. Keep up the good work! |
| Mark Allen Frost Kelseyville, CA sethreturns.com |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I have hosted many websites with you over the past several years. It amazes me that your company has consistently provided excellent customer service, swift and efficient responses to support tickets and general questions. Your pricing is the best that I have found. Never any surprises or exorbitant increases. My websites have never experienced any downtime. I am so happy that you have remained a reliable hosting company for all of my needs since 1994. |
| James Thomas PISCATAWAY, NJ trinityharvestfinancial.com |
| I'm not very tech savvy, but have always had great response and results from any time I've had need to contact Webmaster Support. I've used for a number of years and been very satisfied. Thanks! |
| Rich Carpenter Weldona, CO theriverbottom.com |
| Support service is helpful. There was not much problems. But if I have, it was solved by support team very wuickly. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| I was helped immediately via email. Quickly and efficiently.
Paul Schultz helped me with everything. He was amazing! Redirected my site for me. Thanks Paul! |
| Amanda Crew Los Angeles, CA amanda-crew.com |
| Heather was amazing today in assisting with the upload of IHS's new website. Great job!!! |
| Sal Power Hillsborough, NJ ihs-nj.com |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| I appreciate the personal attention I receive whenever I have questions or concerns. Paul and the entire support staff is always professional and ready to offer solutions. I’ve been with Webmasters for over 20 years and have nothing but praise for their services. |
| Mike Gustin San Tan Valley, AZ dtroop.com |
| I wish there was something better than excellent. For a big organization such as webmasters, I can't believe how personalized your customer service is. It's fast, complete and easy for those of us semi-computer literates to understand. You have my thanks for caring about your clients and Paul Shultz in your customer care department has a huge thank you for patience and understanding that I don't have. |
| cheryl q Homestead, Fl cherylqproductions.com |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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