Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| aphyn.com - ZIHUATANEJO, GRO. MEXICO |
| jaxworksmobile.com - SIMPSONVILLE, SC USA |
| igrafixx.com - MADISON, IN USA |
| garcesfamily.com - TAMPA, FL USA |
| sandkeyclub.org - CLEARWATER, FL USA |
| silverfernlandscaping.net - HALFMOON BAY, BRITISH COLUMBIA CANADA |
| crownjewelevents.com - JIM THORPE, PA USA |
| spokanecenter.com - SPOKANE, WA USA |
| daviefoundation.org - MOCKSVILLE, NC USA |
| unicorn-press.org - GREENSBORO, NC USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!! |
| Tom G Olivebridge, NY karenkougar.com |
| Awesome! Keep it up! |
| Jose E Perez Bobadilla San Juan, PR gradesgarden.net |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| I'm not a complete technician but Webmasters has made hosting easy for me, as well as very cost effective. I have recommended your services to many others, from individuals to corporations, because I find your service and offer to be of the utmost value. I'm only starting to learn all the tools I now have at my disposal and how to use them. Thanks for the power. |
| Paul Swider St. Petersburg, FL swider.net |
| John DeSantis re-established my web site and linked another domain to it for me. I had made numerous incorrect edits on the other domain registrar site. Also, had added-and-deleted Secured.com SSL while Webmasters.com was processing my initial request. Support was just excellent. |
| Ben Nottingham Kingsport, TN pipingoffice.us |
| Very good service and your personal is really very nice and polite, one can easily note that they like what they do!. Chris did a job in undertanding our problem, although I couldn't have my issue sorted out promptly, but I understand that was not an easy task and on top of that, was at your rush hour.
A "good job" badge goes to Chris in understanding my Brazilian broken english!! First Class Service! |
| Ricardo Uhalde Indaiatuba, Brazil fai-brasil.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| Thank you to Paul for getting me through the migration successfully. |
| George Gingerelli Henderson, NV gingerelli.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| I've been a customer of Webmasters since 2003. I have dealt with other hosting companies during that time and I have to say that Webmasters is by far, without a doubt, several cuts above the competition. The service is seamless and trouble free. Their servers are super fast. The response time on tech support is immediate. They know what they are doing. Thank you Webmasters! |
| Kraig Bergeron Madison, IN igrafixx.com |
| Thank you! What I thought would be a long and complicated procedure was done quickly and efficiently and your service personnel are always polite and helpful. There might be cheaper web hosts out there, but you get what you pay for. Thanks for real quality service. |
| Greg Bahlmann Chung Ho City, Taiwan wooomp.com |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| We have been a client since August 2006. We lost our entire offices (and more) after hurricane Katrina in 2005. The initial support to get us back on line, the ongoing help the few times we have needed it have been exceptional. I cannot recall one instance where our questions where not answered within minutes or technical issues (more our doing) resolved within that day of within 24 hours! We are a small software company primarily engaged in International Trade so understand and value top notch technical support when required and ongoing performance 24/7/365.
We highly recommend Webmasters.com and are highly satisfied clients! Erwin B. Melzer President. www.melcogroup.com & oasis-web.net |
| Erwin Melzer METAIRIE, LA melcogroup.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| Excelente sistema para procesar información, su acompañamiento es bueno y ayuda a que sea más amigable, y sobre todo que cada vez aumentan sus ventajas y posibilidades, gracias por todo, siempre mejorando en calidad... |
| Walter Zamalloa Ramirez Puno, Peru vicentinos.org |
| I have recently transferred a couple of domains and 3 websites to Webmasters.com. Naturally, there were a number of configuration adjustments that needed to be made during the switch; most I could do myself through the comprehensive control panel, some required adjustment by support staff and one looked to be impossible. However, the support staff were extremely helpful throughout and John DeSantis in particular was nothing short of tenacious in his work to solve the problem. Through his and their hard work the impossible was made possible and my 3 sites and 2 email domains are up and running better than ever. I shall be actively recommending webmasters to anyone who'll listen! |
| Rich Bouchard St Saviour, United Kingdom wickedwhistler.com |
| Good |
| Phil Brink Lafayette, co brinkinc.biz |
| PAUL saved my bacon again -- just to let you know I appreciate the time and effort you put into my support requests... THANK YOU! |
| g ballard San Diego, CA gballard.net |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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