Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| radiantheart.com - BERKELEY, CA USA |
| houstonefamily.com - KERRVILLE, TX USA |
| aadesign.net - CANTON, GA USA |
| jpcpr.com - ELMHURST, IL USA |
| jockscents.com - DICKINSON, TX USA |
| danebytes.com - CORAL SPRINGS, FL USA |
| erikknorr.com - CULVER CITY, CA USA |
| clems-garage.com - DELAWARE, OH USA |
| takaraasianart.com - POMPTON LAKES, NJ USA |
| cassinhome.com - WIMAUMA, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| Thank you for your follow up process to get me switched over. Your step by step guides were very helpful. |
| Patricia Bridewell Avon Park , FL patrish.com |
| We are just gratefull to have someone like Tammy in billing. She helped us transfer our domain to webmasters from another host and we can't thank her enough for her friendly and efficient service. Keep up the good work! |
| Mark Allen Frost Kelseyville, CA sethreturns.com |
| I will never cease to be amazed at the incredible service, support, and upgrades that WEBMASTERS.com offers. I stumbled upon you several years ago, but I would be hard-pressed to find a better host than you. Thank you for the continual upgrades. Keep up the hard, good work! |
| Wilson Whitaker Birmingham, AL briarwoodcrosscountry.com |
| Webmasters, I can't thank your team enough for all their help! I am a VERY small business owner with enough technical expertise to be dangerous. I decided to re-launch my WordPress Website with WooCommerce Storefront, a WooCommerce Theme and a bundled PlugIn Package. How difficult could that be??? Well if I weren't hosting with Webmasters, it would have been a disaster. But you walked me through what I needed to do to move to an Apache 2 server and reset my PHP settings. All I had was the "white screen" with error messages that your techncial staff interpreted for me and gave me the documentation to follow. We did it together!!! Thank you WebMasters for taking it one step at a time and your encouragement! In fact, one of the support notes said "You are almost there!" which was a great encouragement to me!!!! Many thanks for all your help!!!!!!!
Best, Jenifer Slocum Coeurisma President & Founder |
| Jenifer Slocum Gulfport, FL coeurisma.com |
| We have had you guys for about 9 years... You are always so helpful! Your reps are kind, quick and attentive... We sure appreciate you!! Here's to another 9 years :)
God Bless Marie Nixon |
| Marie Nixon Joplin, MO nixonsgarage.com |
| Great service, I have always had my issues resolved immediately, even on a Sunday when I figure I would have to wait till "regular business hours" like other providers have told me in the past.
Thanks!! |
| F Shaw Port Orchard, WA digitalpencil.net |
| I just transferred my domain to Webmasters, and your friendly support staff went above and beyond to make the transition easier. Their help was amazing.
Not only did they assist with the transfer, they set up the SSL certificate for me without even being asked! I highly recommend Webmasters. Thanks for all your assistance. Jen. |
| Jen Culham Texas City, tx thinkchangecounseling.com |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| Dear Webmasters:
I would like to bring your attention to the exemplary customer service provided by Paul Schultz. Paul is at all times professional, courteous, knowledgeable, respectful, responsive, solutions oriented, and fun to work with. More than that, Paul has the most important skill of all; integrity with his word. He says what he's going to do and then he does what he said he would do and he does it when he said he would do it. There is no higher accolade I can give. He is an amazing ambassador for Webmasters.com. Thank you Paul for your continued support. Sincerely, Walter R. Powell, Architect AIBC www.SunshineCoastHomeDesign.com |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier. |
| Peter Fales Naperville, IL loveandjustice.org |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| C. Schmidt helped with my issue right away. I didn't have to wait hours or days. It was a matter of minutes before I got a reply and solution. This is great considering it was also outside of regular business hours. Thanks! |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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