Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| morphizm.com - SANTA MONICA, CA USA |
| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 ibsssalumni.org - GRINNELL, IA USA |
| newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| ryderealestate.com.au - PUTNEY, NSW AUSTRALIA |
| pro-searches.com - SUGAR LAND, TX USA |
| pentaserv.com - DELHI, - INDIA |
| thegunterlawfirm.com - RALEIGH, NC USA |
| nunomasonryllc.com - BRIDGEPORT, CT USA |
| carpenters-services.com - MOBILE, AL USA |
| phantomroses.com - FARGO, ND USA |
| z957fm.com - SPRINGDALE, AR USA |
| onescot.com - TEWKSBURY, MA USA |
| davidoaksministries.org - BARTLESVILLE, OK USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| Excellent, very fast support! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| Webmasters, I can't thank your team enough for all their help! I am a VERY small business owner with enough technical expertise to be dangerous. I decided to re-launch my WordPress Website with WooCommerce Storefront, a WooCommerce Theme and a bundled PlugIn Package. How difficult could that be??? Well if I weren't hosting with Webmasters, it would have been a disaster. But you walked me through what I needed to do to move to an Apache 2 server and reset my PHP settings. All I had was the "white screen" with error messages that your techncial staff interpreted for me and gave me the documentation to follow. We did it together!!! Thank you WebMasters for taking it one step at a time and your encouragement! In fact, one of the support notes said "You are almost there!" which was a great encouragement to me!!!! Many thanks for all your help!!!!!!!
Best, Jenifer Slocum Coeurisma President & Founder |
| Jenifer Slocum Gulfport, FL coeurisma.com |
| On Jan 17th, I sent an inquiry and received a helpful answer immediately. In the past I've called for support and received excellent service. Great support for a company with such great pricing. |
| Bryan Lesseraux Mineola, NY marklesseraux.com |
| Ryan has great communication skills.and is very genuine. Thank you! |
| Steve Karl Pittsburgh, PA shadysiderentals.net |
| I think it would be almost impossible to exceed the support, as well as the response time, that I received from Webmasters.com. I had some difficulty renaming and then relocating my website, and the support team responded in real time - sometimes within 5 to 10 minutes of my email request for help. Any person, in need of a host site, definitely needs to know about Webmasters.com. It simply doesn’t get any better than this company. |
| Katina Kefalos Pittsburgh, PA shadysiderentals.org |
| Support is fast and prompt! |
| Ryan Heng Singapore, Singapore utm.net |
| I love the service. |
| Andrew Kibe Nairobi, Kenya wenyebiashara.biz |
| Thank you, You helped us though it all. |
| David Adcock Buford, GA gars.org |
| Wow! Just checked in to manage my email and discovered the new option to reject email to non-existent mailboxes! Youse guys get better every day! Seems like every time I log into the control panel you have added another feature, and at no extra cost! You go and go, guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| I've been a customer of Webmasters since 2003. I have dealt with other hosting companies during that time and I have to say that Webmasters is by far, without a doubt, several cuts above the competition. The service is seamless and trouble free. Their servers are super fast. The response time on tech support is immediate. They know what they are doing. Thank you Webmasters! |
| Kraig Bergeron Madison, IN igrafixx.com |
| J Harrington was great, helped me find a good solution to my problem, was very precise and to the point. I am very pleased with his service. Thanks so much! |
| Julio Foppoli Fayetteville, NC learnspanishliveonline.com |
| We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.
Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business. |
| Selim Sermet Akbay Atlanta, GA turkishfilmfestival.org |
| Support service is helpful. There was not much problems. But if I have, it was solved by support team very wuickly. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| Superb response - less than 5 minutes and problem resolved.
Thankyou Mr Harber |
| Gary Beck Croydon, United Kingdom chromacolour.co.uk |
| Cherie was incredibly helpful and patient with me today that she deserves a Nobel Peace Prize AND a Congressional Medal of Honor. Thanks webmasters and Cherie, for all of your time and advice. |
| Jeremy Brown Long Island City, NY resetmusic.com |
| We are just gratefull to have someone like Tammy in billing. She helped us transfer our domain to webmasters from another host and we can't thank her enough for her friendly and efficient service. Keep up the good work! |
| Mark Allen Frost Kelseyville, CA sethreturns.com |
| Thank you for your prompt response and help! |
| Alexandra Slawska Mt. Prospect, IL raydusoleil.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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