Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| solanocemeteries.us - FAIRFIELD, CA USA |
| decisionsoftware.com - AJAX, ON CANADA |
| newcovschool.org - ARLINGTON, MA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| retreathouse.org - NORTH EASTON, MA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 newageks.com - DERBY, KS USA |
| rlcmitchell.org - WAHOO, NE USA |
| mind-b.net - MANALAPAN, NJ USA |
| menofrockwall.org - HEATH, TX USA |
| dawsoncowals.com - SARASOTA, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| telecomplanning.net - EAST ISLIP, NY USA |
| server1.storagemaxnc.com - RALEIGH , NC USA |
| elizadhill.com - FRANKLIN, TN USA |
| desjean.com - MONT ST-HILAIRE, QC CANADA |
| d-geneva.com - COPPET, VD SWITZERLAND |
| michaelmoats.com - COCOA BEACH, FL USA |
| kc-colton.com - MINOO, OSAKA JAPAN |
| lafondphotography.com - SEAL ROCK, OR USA |
| accessibilitydesign.com - BRAINERD, MN USA |
| boyerlandscape.com - ANACONDA, MT USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Fast and competent. |
| Priscilla Walmsley Traverse City, MI datypic.com |
| Service is great. I just wish there was a way to discuss certain questions over the phone. |
| Ivan Chernyavskiy Greenwich, ct candctrading.com |
| I would like to express my appreciation to Paul Schultz for diligently assisting me to transfer my domain my domain name from other service provider. For some reason your online system was giving me error but with his help and eagerness to help it was resolved. Thanks again for job well done. |
| Firooz Rasouli San Diego, CA mrctxray.com |
| thank you paul! i appreciate the help, and i’m sure you could see my frustration. i wish it was possible for |
| Stan Latham Sumner, wa superpchelp.com |
| Thanks for the quick reply and help. |
| Michael LoDico Boulder Creek, Ca. lodico.org |
| I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service. |
| Bryce Wilson Loogootee, IN brycewilson.net |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| As always, Webmasters' Support is superb. Paul is the best! |
| Thom Blum San Francisco, CA thomblum.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I've been with Webmasters for over 20 years (just about their beginning, I think). I've had a few dealings with support over the years and have had excellent and prompt responses and service from them every time.
They are great to work with and I intend to stay with them. |
| Mike Lowe Anchorage, AK mlowe.com |
| You had done to me a very kind work, it is an excellent work and I always been glad for your promot reply. I am very thankfull for your kind support and your hard work with me.
I am glad that I have my hosting with you. You make my hotel bussiness works excellent. Wish you all the best. |
| Chal Al Twal Madaba, Jordan mariamhotel.com |
| No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again. |
| Cheryl Quinlan Homestead, Fl cherylqproductions.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| C. Schmidt helped with my issue right away. I didn't have to wait hours or days. It was a matter of minutes before I got a reply and solution. This is great considering it was also outside of regular business hours. Thanks! |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| Paul Schultz and the rest of the team answered my questions quickly and resolved my issues. |
| Yotam Haber Brooklyn, NY yotamhaber.com |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Thank you for your speedy service and rsponses to my queries. |
| Patty Crowe Arlington, VA crowestudios.com |
| Migration to a new server, modern OS, and PHP 7 went flawlessly, and rapidly. It could not have been better. |
| Tom Roberts Batavia, IL muonsinc.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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